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Client Service Account Manager Jobs in Alpha, IL

gpac

Personal Lines Account Manager

Geneseo, IL · On-site

$42K - $57K/yr

Manage a portfolio of personal lines insurance accounts, providing exceptional service to clients. * Review and assess client insurance needs, recommend coverage options, and prepare quotes. * Assist ...

gpac

Personal Lines Account Manager

Galesburg, IL · On-site

$43K - $59K/yr

Manage a portfolio of personal lines insurance accounts, providing exceptional service to clients. * Review and assess client insurance needs, recommend coverage options, and prepare quotes. * Assist ...

gpac

Personal Lines Account Manager

Galva, IL · On-site

$41K - $55K/yr

Manage a portfolio of personal lines insurance accounts, providing exceptional service to clients. * Review and assess client insurance needs, recommend coverage options, and prepare quotes. * Assist ...

gpac

Personal Lines Account Manager

Rock Island, IL · On-site

$42K - $57K/yr

Manage a portfolio of personal lines insurance accounts, providing exceptional service to clients. * Review and assess client insurance needs, recommend coverage options, and prepare quotes. * Assist ...

Vestis

Account Manager

East Moline, IL · On-site

Job Overview: The Account Manager (AM) focuses on identifying and developing new product ... Ability to provide a high quality service within a fast-paced and physically challenging ...

Vestis Corporation

Account Manager

East Moline, IL · On-site

Job Overview: The Account Manager (AM) focuses on identifying and developing new product ... Ability to provide a high quality service within a fast-paced and physically challenging ...

New

Airgas

Outside Sales Account Manager

Davenport, IA · On-site

Collaborate with internal teams to design and deliver tailored solutions that support client ... providing exceptional customer service and proactively resolving inquiries and fostering ...

HUB

Pharmacy Benefits Account Manager

Davenport, IA · On-site +1

$80K - $110K/yr

... services. With over 21,000 employees in600+ offices throughout North America, HUB hasgrown ... Support lead pharmacy consultants on client engagementsand meetings. * Contributes ...

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All JobsClient Service Account JobsClient Service Account Manager JobsClient Service Account Manager Jobs in Alpha, IL

Client Service Account Manager information

See Alpha, IL salary details

$32K

$65.3K

$138.1K

How much do client service account manager jobs pay per year?

As of Sep 13, 2026, the average yearly pay for client service account manager in Alpha, IL is $65,263.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,400.00 and $77,900.00 per year, depending on experience, location, and employer.

What does a client service account manager do?

A Client Service Account Manager is responsible for building and maintaining strong relationships with clients, ensuring their needs are met, and acting as the main point of contact between the client and the company. They oversee client accounts, address questions or concerns, and coordinate with internal teams to deliver products or services according to client expectations. Their goal is to maximize client satisfaction and retention while identifying opportunities for account growth or upselling. This role often requires strong communication, problem-solving, and organizational skills.

How does a client service account manager typically collaborate with other departments to address client needs?

Client Service Account Managers often work closely with teams across sales, operations, and product departments to ensure client satisfaction. They act as the primary point of contact for clients, gathering feedback, relaying client requirements, and coordinating with internal stakeholders to resolve issues or deliver solutions. Regular cross-departmental meetings and effective communication are essential for addressing complex client requests and maintaining smooth workflows. This collaboration not only helps in resolving challenges efficiently but also fosters strong client relationships.

What are the key skills and qualifications needed to thrive as a client service account manager, and why are they important?

To thrive as a Client Service Account Manager, you need a solid background in account management, customer relationship building, and business acumen, often supported by a bachelor's degree in business or a related field. Familiarity with CRM software, project management tools, and industry-specific platforms is typically required. Exceptional communication, problem-solving, and organizational skills help you stand out in managing client expectations and resolving issues. These abilities are crucial for maintaining strong client relationships and ensuring client satisfaction, which drive retention and business growth.

What is the difference between Client Service Account Manager vs Customer Support Specialist?

AspectClient Service Account ManagerCustomer Support Specialist
CredentialsTypically requires a bachelor's degree, relevant certifications (e.g., CRM certifications)High school diploma or equivalent; some roles prefer technical certifications
Work EnvironmentOffice-based, client-facing, often in corporate or agency settingsCall centers, help desks, or online support platforms
Employer & IndustryFinancial, marketing, consulting, or tech firmsRetail, tech, telecom, or service industries
Search & Comparison IntentUnderstanding client relationship roles and account managementCustomer support and troubleshooting roles

The main difference is that Client Service Account Managers focus on maintaining client relationships, managing accounts, and ensuring client satisfaction, often with strategic responsibilities. Customer Support Specialists primarily handle technical issues, answer inquiries, and provide product or service assistance. Both roles require strong communication skills but differ in scope and level of client engagement.

What cities near Alpha, IL are hiring for Client Service Account Manager jobs?

Cities near Alpha, IL with the most Client Service Account Manager job openings:

Client Service Account Manager jobs near you
Infographic showing various Client Service Account Manager job openings in Alpha, IL as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 19% Part Time, and 5% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $65,263 per year, or $31.4 per hour.

Account Manager - Commercial Insurance

Davenport, IA • On-site

Insurance Office of America
Insurance Services • 1 - 5K employees
Learn more about Insurance Office of Americaexternal

$80K - $90K/yr

Full-time

Medical, Retirement

Re-posted yesterday

Insurance Office Of America rating

8.8

Company rating: 8.8 out of 10

Based on 18 frontline employees who took The Breakroom Quiz

Job description

Job Description:

Title: Account Manager - Commercial Lines

Remote: candidates residing in Eastern or Central Time Zones

Supporting: IOA - Charleston | Book Focus: General, Property | Requirement: active P&C license
Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace. Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours. To view our branch locations, please visit: ioausa.com/locations
About the Role:Manage an assigned book of business, ensuring account retention and supporting new business. Coordinate day-to-day administrative and customer service activities, resolving complex issues, and ensuring no errors or omissions.


Key Responsibilities:

  • Technical Competence: Maintain technical competence and industry expertise.

  • Team Leadership: Direct daily activities of the account management team.

  • Customer Service: Handle customer service requests, policy administration, billing, claims, and coverage analysis.

  • Policy Management: Manage policy expirations and renewals.

  • Renewal Process: Conduct client research, prepare submissions, negotiate coverages, and present proposals.

  • Accounts Receivable: Monitor reports and take action on delinquent accounts, collecting outstanding balances.

  • System Maintenance: Maintain agency management systems and carrier/vendor platforms, ensuring data accuracy and completeness.

  • Activity Monitoring:Monitor and maintain activity/suspense to ensure timely completion.

  • Communication:Maintain frequent, transparent communication with the account team regarding workload status and any issues.

  • Service Excellence:Deliver excellent service, proactively anticipate needs, and respond quickly to service requests.

  • Policy Compliance:Stay updated on company policies and procedures.

  • Continuous Improvement:Seek and adopt best practices to improve individual and team performance.

  • Champion IOA Values:Demonstrate integrity and leadership.


Ideal Candidate Qualifications:

  • 3+ years of account management experience, or 5+ years in the insurance industry

  • Thorough knowledge of insurance brokerage and client needs

  • Required active licensing; professional designation (CIC or equivalent) preferred

  • Strong analytical, problem-solving, and decision-making skills

  • Exceptional customer service, communication, multitasking, and organizational skills

  • Proficiency in MS Office (Outlook, Word, Excel)

  • High School Diploma (or equivalent)


What We Offer:

  • Competitive salaries and bonus potential

  • Company-paid health insurance

  • Paid holidays, vacations, and sick time

  • 401K with employer match

  • Professional growth and career progression opportunities

  • Respectful culture and work/family life balance

  • Community service commitment

  • Supportive teammates and a rewarding work environment


What to Expect (Application Process):

  • 30-Minute Phone Screen, Online Assessments, and Interview(s)

Salary Range

The expected pay range for this position is $80,000.00 - $90,000.00 annually depending on experience, relevant skills, and geographic location.

Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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