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Client Server Support Engineer Jobs in Ohio (NOW HIRING)

Intellyk Inc. is seeking a Desktop Support Engineer to provide on-site technical assistance. The ... Ensure consistent operation of client networks, including routers, servers, and other hardware. • ...

Build client rapport during onsite visits (in-person troubleshooting, site walkthroughs, client ... Microsoft Windows/Servers: Strong knowledge of patching, maintenance, and differentiating physical ...

Network & Server Support Employment Type: Full-time, In-Person, After-hours on-call required Location: Orrville, OH Job Category: Information Technology Jarrett is seeking an experienced and ...

Duties The support engineer's duties are to provide responsive support onsite and remotely, to ... To keep confidential all client and company proprietary information. * To make sure that the ...

Duties The support engineer's duties are to provide responsive support onsite and remotely, to ... To keep confidential all client and company proprietary information. * To make sure that the ...

Duties The support engineer's duties are to provide responsive support onsite and remotely, to ... To keep confidential all client and company proprietary information. * To make sure that the ...

... server version support, automated compatibility tests * Semantic versioning aligned with the ... Developer experience with platform SDKs--has shipped client libraries used by external or internal ...

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Client Server Support Engineer information

What cities in Ohio are hiring for Client Server Support Engineer jobs?

Cities in Ohio with the most Client Server Support Engineer job openings:

Dynamic Server Support Technician

Akron, OH • On-site

Worldwide TechServices
IT Services • 1 - 5K employees

Part-time

Re-posted 29 days ago


Worldwide TechServices rating

4.9

Company rating: 4.9 out of 10

Based on 6 frontline employees who took The Breakroom Quiz


Job description

Worldwide TechServices is a global leader in delivering technology services and solutions to the world’s most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world’s leading technology providers, outsourcers, large and small businesses and consumers.

Dynamic Server Support is a senior position that performs tasks related to the repair of a variety of client products. Performs basic, moderately complex, and complex troubleshooting activities for desktops, laptops, Desk Side Support, ESF, and Servers. Interacts directly with clients to address technical issues and respond to them timely and accurately.

Responsibilities

  • Provide customer support for designated equipment
  • Answer client questions in a professional manner
  • Accept and deliver all service calls assigned within the established service level agreement for each client
  • Meet established customer service satisfaction criteria as outlined in established guidelines and policies
  • Complete all administrative tasks associated with each call as documented in established policies and guidelines
  • Complete real-time reporting of all calls as documented in established policies and guidelines
  • Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client
  • Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements
  • Report all activity in an accurate and timely manner
  • Understand all Safety policies and guidelines and work within the guidelines of policies daily
  • Additional requirements may exist if offer of employment is extended
  • Other duties may be assigned to meet business needs
Qualifications

Education and Experience:

  • Typically requires technical school certification or equivalent and 0-2 years of relevant experience
  • Previous customer service experience is a plus

Certifications and/or Qualifications:

  • Maintain all required OEM Certifications as directed by Management
  • Knowledge of relevant software and hardware
  • Valid Driver’s License and reliable transportation with valid registration and adequate insurance

Skills:

  • Ability to communicate regarding technical issues with clients
  • Ability to drive to client locations
  • Ability to drive long distances, and occasional overnight assignments within other geographies
  • Ability to lift and or move various computer equipment up to 50 lbs.
  • Must own a basic repair tool kit

What Worldwide TechServices employees say

Pay

Benefits

Hours and flexibility

Workplace

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