Senior Deskside & Server Support Engineer Location: Plymouth/Rockland Town, MA * We are seeking an ... The ideal candidate thrives in a client-facing setting, brings a service-first mindset, and can ...
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Client Server Support Engineer information
See salary details
$47.5K - $56.5K
0% of jobs
$56.5K - $65.4K
1% of jobs
$65.4K - $74.4K
11% of jobs
$74.4K - $83.3K
13% of jobs
$83.7K is the 25th percentile. Wages below this are outliers.
$83.3K - $92.3K
13% of jobs
The median wage is $99K / yr.
$92.3K - $101.2K
17% of jobs
$101.2K - $110.2K
18% of jobs
$113.4K is the 75th percentile. Wages above this are outliers.
$110.2K - $119.1K
7% of jobs
$119.1K - $128.1K
7% of jobs
$128.1K - $137K
5% of jobs
$137K - $146K
7% of jobs
$47.5K
$101.7K
$146K
How much do client server support engineer jobs pay per year?
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Cities with the most Client Server Support Engineer job openings:
What states have the most Client Server Support Engineer jobs?
States with the most job openings for Client Server Support Engineer jobs include:
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For Client Server Support Engineer jobs, the most frequently searched job titles are:
Senior Deskside & Server Support Engineer
Rockland, MA • On-site
Full-time
Re-posted yesterday
Job description
Location: Plymouth/Rockland Town, MA
- We are seeking an experienced Senior Deskside & Server Support Engineer to join our managed services team supporting.
- This is a high-visibility role that combines hands-on deskside support excellence with server and infrastructure management in a regulated banking environment.
- The ideal candidate thrives in a client-facing setting, brings a service-first mindset, and can operate independently while mentoring junior technicians.
Deskside & Executive Support:
- Tier 3 Escalation Point - Serve as the senior-most on-site escalation resource for complex hardware, software, and operating system issues across the client environment.
- VIP / White-Glove Support - Deliver premium, concierge-level technical support to bank executives, branch leadership, and high-profile stakeholders with urgency, discretion, and minimal business disruption.
- OS Deployment & Imaging - Build, configure, and maintain standardized workstation images across Windows and macOS environments using enterprise deployment tools (e.g., SCCM/Intune, Jamf).
- Hardware Lifecycle Management - Own the end-to-end lifecycle of endpoint devices - from procurement and provisioning through deployment, refresh, and secure disposal in compliance with banking regulatory and data security standards.
- Branch & Remote Support - Provide reliable deskside support across client's corporate offices and branch locations, ensuring consistent service delivery and SLA adherence.
Server & Infrastructure Management
- Server Administration - Maintain, monitor, and troubleshoot on-premises physical and virtual server environments running Hyper-V and/or VMware vSphere platforms.
- Identity & Access Management - Administer Active Directory, Azure AD / Entra ID, Group Policy Objects (GPOs), and Microsoft 365 tenant configurations, ensuring secure and compliant user access aligned with banking security policies.
- Network & Storage Operations - Diagnose and resolve issues related to local network switches, structured cabling/patching, firewalls, and enterprise storage systems (NAS/SAN).
- Backup & Disaster Recovery - Monitor and validate system backup jobs, maintain recovery documentation, and execute routine disaster recovery (DR) tests to ensure business continuity readiness - critical in a financial services environment.
- Patch & Vulnerability Management - Coordinate and apply OS and application patches on servers and endpoints in alignment with the bank's change management and security compliance requirements.
Leadership, Documentation & ITAM Alignment
- Asset Accuracy - Maintain absolute data integrity within the ITAM/CMDB system for all hardware assets, server components, and software licenses across all Client locations.
- Mentorship & Team Development - Coach, train, and elevate Tier 1 and Tier 2 service desk technicians through hands-on guidance, shadowing, and structured skill development to build a stronger support bench.
- Documentation & Standards - Author and maintain internal Knowledge Base (KB) articles, Standard Operating Procedures (SOPs), network topology diagrams, and runbooks to drive operational consistency and audit readiness.
Client Communication - Serve as a trusted technical point of contact for client's stakeholders, providing clear updates, root cause analysis, and proactive recommendations.
Education:
- Master's Degree - Information Technology
About InfiCare Technologies
Sourced by ZipRecruiter
Industry
Recruiting and staffing services
Company size
51 - 200 Employees
Headquarters location
Dulles, VA, US
Year founded
2001