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Client Server Support Engineer Jobs (NOW HIRING)

Thrive

Client Support Engineer

Charlotte, NC · On-site

The Client Site Services Engineer will serve their primary client by going on-site to their ... the Internet, server services, server drive space, validation of server error messages for ...

Thrive

Client Support Engineer

Manhattan, NY · On-site

$80K - $105K/yr

The Client Site Services Engineer will serve their primary client by going on-site to their ... the Internet, server services, server drive space, validation of server error messages for ...

Thrive

Client Support Engineer

Manhattan, NY · On-site

$80K - $105K/yr

The Client Site Services Engineer will serve their primary client by going on-site to their ... the Internet, server services, server drive space, validation of server error messages for ...

Thrive

Client Support Engineer

Charlotte, NC · On-site

The Client Site Services Engineer will serve their primary client by going on-site to their ... the Internet, server services, server drive space, validation of server error messages for ...

Thrive

Client Support Engineer

Charlotte, NC · On-site

The Client Site Services Engineer will serve their primary client by going on-site to their ... the Internet, server services, server drive space, validation of server error messages for ...

PDS of Morristown

IT Solutions Engineer

Morristown, TN · On-site

They are seeking an IT Solutions Engineer to provide high-level technical solutions and support for ... Responsibilities : • Provide desktop and server support (Windows client and server environments ...

Comtech LLC

Client/Server Consultant

Washington, DC · On-site

... support of complex enterprise projects while ensuring compliance with client standards and ... NET programming languages, design, web technologies, web-based computing environments and testing ...

Jobtailor

Support Engineer

Phoenix, AZ · On-site

A minimum of one year of demonstrated client-server system experience * Practical hands-on ... Knowledge and experience of DevOps or cloud environment support is highly desirable * Skills with ...

New

Prolim Global

COMPUTER SUPPORT 1

Newport News, VA · On-site

$22 - $28/hr

Perform computer, network, LAN/WAN, and client-server support activities. * Process and monitor production batch jobs in a multi-system environment. * Monitor systems and equipment using monitoring ...

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Client Server Support Engineer information

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How much do client server support engineer jobs pay per year?

As of Sep 11, 2026, the average yearly pay for client server support engineer in the United States is $101,706.00, according to ZipRecruiter salary data. Most workers in this role earn between $83,500.00 and $117,500.00 per year, depending on experience, location, and employer.

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Client Support Engineer

Charlotte, NC • On-site

Thrive
See more jobs at Thriveexternal

Full-time

Re-posted 7 days ago

Key responsibilities

  • Diagnose and resolve hardware, software, and connectivity issues for client end-users, including printers, network, and VPN problems.

  • Assist with the setup, configuration, and maintenance of end-user PCs, peripherals, and software both onsite and remotely.

  • Document all client issues and resolutions in the designated ticketing system and support engineering staff as needed.

Job description

About us:

Thrive is an innovative technology solutions provider focused on Cyber Security, Hybrid Cloud, Global Network Management, Disaster Recovery and traditional Managed Services. Our corporate culture, engineering talent, customer-centric approach, and focus upon NextGen services help us stand out among our peers. Thrive is on the look-out for individuals who don't view their weekdays spent at 'a job' but rather look to develop valuable skills that ignite their passion and lead to a CAREER. If you're attracted to a work hard, play hard environment and seek the guidance, training and experience necessary to build a lucrative career, then welcome to THRIVE!

Position Overview

Provide technical hardware, software, and connectivity problem resolution to all client computers and users by diagnosing and walking users through step-by-step solutions; clearly communicate technical solutions in a user-friendly, professional manner; provide one-on-one end-user training as needed; assist engineers and technicians; troubleshoot printer problems; work with next level support to resolve complex issues; conduct hardware and software maintenance and reporting as needed; and perform related work as required. All work to be performed in client office.

The Client Site Services Engineer will serve their primary client by going on-site to their locations, serving as deskside support and on-site support to all client issues, responding to service tickets of the client’s requests or problems; resolves end-user problems; contacts third-party vendors for warranty service repair and dispatch.

Location: Charlotte, NC

Requirements

  • Primary responsibilities are descriptive and not restrictive in nature
  • Identifies, diagnoses, and resolves first level problems for end-users of the workstations, laptops, terminal services and Citrix sessions, end-user software and hardware, network and VPN connectivity, the Internet, server services, server drive space, validation of server error messages for escalation, and new computer technology in a call center environment; communicates solutions to end-users effectively
  • Provides one-on-one end-user problem resolution for client (PC) software and connectivity.
  • Ensure that all client issues and resolutions are properly documented in the defined ticketing system of either Thrive or the client as required
  • Sets up and assists in the configuration of end-user PC desktop hardware, software and peripherals, both onsite and remotely
  • Diagnoses and resolves end-user network or local printer problems, PC hardware problems and basic server, e-mail, Internet, VPN, and local-area network access problems
  • Coordinates timely repair of PC computer equipment covered by third-party vendor maintenance agreements
  • Performs minor desktop hardware repair for PC computer equipment and peripherals that are not covered by third party vendor maintenance agreements as needed
  • Acts as remote hands for engineering staff onsite as needed
  • Assists Network Technicians in creating materials for end-user frequently asked questions (FAQs) and procedural knowledgebase articles.
  • Provides assistance to Tier 2-3 staff with problem research and documentation

Qualifications

  • 3+ years providing end-user support for current PC desktop and application software
  • 3+ years installing, upgrading, troubleshooting, and repairing personal computers in a corporate networked environment
  • 3+ years providing end-user support for current suite of Microsoft applications and management software
  • 2+ years providing support for an enterprise level userbase in either the legal or financial services industries
  • CompTIA A+ Certification or equivalent experience
  • CompTIA Net+ Certification or equivalent experience