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Client Retention Jobs in Florida (NOW HIRING)

Client Relationship Manager

Miami, FL ยท On-site

$56K - $60K/yr

Support the development of strategies to enhance client retention and overall engagement. Qualifications Qualifications * Strong communication and interpersonal skills with a client-focused mindset.

Ensure client satisfaction and retention, proactively addressing any challenges or roadblocks. * Track program status, budgets, and timelines, providing regular updates to both clients and internal ...

Client Support Rep

Orlando, FL ยท Remote

$15.50 - $20.25/hr

Client Retention * Offer alternative solutions when appropriate with the goal of retaining clients' business. * Analyze client needs and recommend relevant features to enhance their experience.

Client Support Rep

Orlando, FL ยท On-site

$15.50 - $20.25/hr

Client Retention * Offer alternative solutions when appropriate with the goal of retaining clients' business. * Analyze client needs and recommend relevant features to enhance their experience.

Client Support Rep

Orlando, FL ยท Remote

$15.50 - $20.25/hr

Client Retention * Offer alternative solutions when appropriate with the goal of retaining clients' business. * Analyze client needs and recommend relevant features to enhance their experience.

Client Support Rep

Orlando, FL ยท On-site

$15.50 - $20.25/hr

Client Retention * Offer alternative solutions when appropriate with the goal of retaining clients' business. * Analyze client needs and recommend relevant features to enhance their experience.

PEO Client Advocate

Saint Petersburg, FL ยท On-site

$24.18 - $37.99/hr

Overview Acts as the client service owner for clients with responsibility for client retention, client satisfaction, and revenue growth. Works with internal partners and leadership at all levels to ...

Strategic Client Executive - RHP

Saint Petersburg, FL ยท On-site

$72K - $98K/yr

Client Renewals & Retention : Responsible for client renewals and retention. Successfully lead contract negotiations and manage the complete life cycle to renew client agreements while looking for ...

PEO Client Advocate

Saint Petersburg, FL ยท On-site +1

$24.18 - $37.99/hr

Overview Acts as the client service owner for clients with responsibility for client retention, client satisfaction, and revenue growth. Works with internal partners and leadership at all levels to ...

Showing results 21-40

Client Retention information

What is the difference between Client Retention vs Customer Service Representative?

AspectClient RetentionCustomer Service Representative
Primary FocusBuilding long-term relationships to retain clientsHandling customer inquiries and resolving issues
Skills NeededRelationship management, sales, communicationCommunication, problem-solving, product knowledge
Work EnvironmentSales teams, account management, client-focused rolesCall centers, retail, support departments
GoalsReduce churn, increase client loyaltyCustomer satisfaction, issue resolution

While both roles involve communication with clients or customers, Client Retention focuses on maintaining long-term relationships and reducing churn, often involving strategic engagement. Customer Service Representatives primarily address immediate customer needs and resolve issues to ensure satisfaction. Both roles are essential for business success but differ in scope and objectives.

What is a client retention job?

A client retention job involves developing strategies and maintaining relationships to keep existing clients engaged and satisfied with a company's products or services. Roles often include customer service, account management, and using tools like CRM software to track client interactions and identify opportunities for upselling or renewal. Strong communication and relationship-building skills are essential in this field.
What are the most commonly searched types of Client Retention jobs in Florida? The most popular types of Client Retention jobs in Florida are:
What cities in Florida are hiring for Client Retention jobs? Cities in Florida with the most Client Retention job openings:
Infographic showing various Client Retention job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 11% Part Time, and 6% Contract. Highlights an 75% Physical, 3% Hybrid, and 22% Remote job distribution.

Client Relationship Manager

Alphabe Insight Inc

Miami, FL โ€ข On-site

$56K - $60K/yr

Full-time

Re-posted 28 days ago


Job description

Company Description
About Us
Lumina Agency Inc is a forward-thinking communications and branding firm dedicated to elevating the presence and voice of organizations across diverse industries. We blend strategic insight with creative precision to craft messaging that inspires, informs, and connects. Our team values innovation, clarity, and professionalism-delivering impactful communication solutions that drive meaningful results.
Job Description
Job Description
We are seeking a driven and polished Client Relationship Manager to join our team in Miami, FL. In this role, you will serve as a trusted partner to clients, ensuring their needs are met, expectations exceeded, and long-term relationships strengthened. You will play a key role in representing our agency with professionalism while supporting day-to-day client communication, coordination, and satisfaction initiatives.
Responsibilities
  • Maintain strong, ongoing relationships with clients to ensure a positive and engaging experience.
  • Act as the main point of contact for client inquiries, service updates, and project coordination.
  • Monitor client satisfaction and identify opportunities for improvement or additional support.
  • Prepare and deliver clear reports, updates, and documentation for internal and external stakeholders.
  • Collaborate with internal teams to ensure smooth execution of client needs and service delivery.
  • Assist in onboarding new clients and guiding them through initial processes and expectations.
  • Support the development of strategies to enhance client retention and overall engagement.

Qualifications
Qualifications
  • Strong communication and interpersonal skills with a client-focused mindset.
  • Ability to manage multiple priorities with professionalism and attention to detail.
  • Problem-solving attitude with the ability to think proactively and offer solutions.
  • Organizational skills and the ability to maintain accurate records and correspondence.
  • Confidence in collaborating with cross-functional teams to support client objectives.

Additional Information
Benefits
  • Competitive salary range of $56,000 - $60,000 annually.
  • Professional growth and advancement opportunities within the company.
  • Skill development through ongoing training and internal support.
  • Dynamic and supportive work environment.
  • Comprehensive benefits package.