Tampa, FL · On-site
$13.50 - $18.50/hr
As a Client Retention Specialist , you'll play a key role in strengthening client relationships, improving retention, and helping customers find the right coverage solutions in a fast-paced ...
Tampa, FL · On-site
$13.50 - $18.50/hr
As a Client Retention Specialist , you'll play a key role in strengthening client relationships, improving retention, and helping customers find the right coverage solutions in a fast-paced ...
$13.50 - $18.50/hr
Client Retention Manager The Client Retention Specialist will handle policyholder inquiries and make outbound calls to policyholders to engage in the process of identifying American Integrity ...
$13.50 - $18.50/hr
Client Retention Manager The Client Retention Specialist will handle policyholder inquiries and make outbound calls to policyholders to engage in the process of identifying American Integrity ...
Tampa, FL · On-site
$13 - $17.75/hr
Client Retention Specialist Slide Insurance - Fun. Innovation Driven. Fueled by Passion, Purpose and Technology. At Slide, you will not only be part of a successful team, but you will also be a part ...
Tampa, FL · On-site
$13 - $17.75/hr
Client Retention Specialist Slide Insurance - Fun. Innovation Driven. Fueled by Passion, Purpose and Technology. At Slide, you will not only be part of a successful team, but you will also be a part ...
$13.50 - $18.50/hr
Client Retention Manager The Client Retention Specialist will handle policyholder inquiries and make outbound calls to policyholders to engage in the process of identifying American Integrity ...
$13.50 - $18.50/hr
Client Retention Manager The Client Retention Specialist will handle policyholder inquiries and make outbound calls to policyholders to engage in the process of identifying American Integrity ...
Tampa, FL · On-site
$13.50 - $18.50/hr
Client Retention Manager The Client Retention Specialist will handle policyholder inquiries and make outbound calls to policyholders to engage in the process of identifying American Integrity ...
Tampa, FL · On-site
$13.50 - $18.50/hr
Client Retention Manager The Client Retention Specialist will handle policyholder inquiries and make outbound calls to policyholders to engage in the process of identifying American Integrity ...
Tampa, FL · On-site
$13.50 - $18.50/hr
As a Client Retention Specialist , you'll play a key role in strengthening client relationships, improving retention, and helping customers find the right coverage solutions in a fast-paced ...
Tampa, FL · On-site
$13.50 - $18.50/hr
As a Client Retention Specialist , you'll play a key role in strengthening client relationships, improving retention, and helping customers find the right coverage solutions in a fast-paced ...
Orlando, FL · On-site
Key Responsibilities Client Engagement & Retention * Serve as the strategic relationship owner for assigned accounts, acting as the visible face of the company and trusted client advisor. * Develop ...
Orlando, FL · On-site
Key Responsibilities Client Engagement & Retention * Serve as the strategic relationship owner for assigned accounts, acting as the visible face of the company and trusted client advisor. * Develop ...
Orlando, FL · On-site
Key Responsibilities Client Engagement & Retention * Serve as the strategic relationship owner for assigned accounts, acting as the visible face of the company and trusted client advisor. * Develop ...
Quick apply
Orlando, FL · On-site
Key Responsibilities Client Engagement & Retention * Serve as the strategic relationship owner for assigned accounts, acting as the visible face of the company and trusted client advisor. * Develop ...
Key Responsibilities Client Engagement & Retention * Serve as the strategic relationship owner for assigned accounts, acting as the visible face of the company and trusted client advisor. * Develop ...
Key Responsibilities Client Engagement & Retention * Serve as the strategic relationship owner for assigned accounts, acting as the visible face of the company and trusted client advisor. * Develop ...
Key Responsibilities Client Engagement & Retention * Serve as the strategic relationship owner for assigned accounts, acting as the visible face of the company and trusted client advisor. * Develop ...
Quick apply
Key Responsibilities Client Engagement & Retention * Serve as the strategic relationship owner for assigned accounts, acting as the visible face of the company and trusted client advisor. * Develop ...
Key Responsibilities Client Engagement & Retention * Serve as the strategic relationship owner for assigned accounts, acting as the visible face of the company and trusted client advisor. * Develop ...
Key Responsibilities Client Engagement & Retention * Serve as the strategic relationship owner for assigned accounts, acting as the visible face of the company and trusted client advisor. * Develop ...
Orlando, FL · On-site
Key Responsibilities Client Engagement & Retention * Serve as the strategic relationship owner for assigned accounts, acting as the visible face of the company and trusted client advisor. * Develop ...
Orlando, FL · On-site
Key Responsibilities Client Engagement & Retention * Serve as the strategic relationship owner for assigned accounts, acting as the visible face of the company and trusted client advisor. * Develop ...
Develop an execute client retention strategies that strengthen relationships, build loyalty, and expand engagement opportunities. * Monitor and assess client health through regular reviews, metrics ...
Develop an execute client retention strategies that strengthen relationships, build loyalty, and expand engagement opportunities. * Monitor and assess client health through regular reviews, metrics ...
Develop an execute client retention strategies that strengthen relationships, build loyalty, and expand engagement opportunities. * Monitor and assess client health through regular reviews, metrics ...
Develop an execute client retention strategies that strengthen relationships, build loyalty, and expand engagement opportunities. * Monitor and assess client health through regular reviews, metrics ...
Support revenue growth by building retention strategies and strengthening client relationships. * Collaborate with leadership to align client experience strategies with organizational goals. * Travel ...
Support revenue growth by building retention strategies and strengthening client relationships. * Collaborate with leadership to align client experience strategies with organizational goals. * Travel ...
Maintain a 96% or higher client retention ratio while also consistently working to pursue opportunities for growth within the existing book of business. * Maintain and enhance relationships with ...
Maintain a 96% or higher client retention ratio while also consistently working to pursue opportunities for growth within the existing book of business. * Maintain and enhance relationships with ...
Maintain a 96% or higher client retention ratio while also consistently working to pursue opportunities for growth within the existing book of business. * Maintain and enhance relationships with ...
Maintain a 96% or higher client retention ratio while also consistently working to pursue opportunities for growth within the existing book of business. * Maintain and enhance relationships with ...
Establish, monitor, and continuously improve key customer experience metrics, including CSAT, NPS, client retention, and service quality indicators. * Lead the development and implementation of ...
Establish, monitor, and continuously improve key customer experience metrics, including CSAT, NPS, client retention, and service quality indicators. * Lead the development and implementation of ...
Boca Raton, FL · On-site
$45K - $120K/yr
This position requires responsibility for new sales acquisition, client retention, upselling current clients and extensive product knowledge. We're looking for self-motivated and driven one-call ...
Quick apply
Boca Raton, FL · On-site
$45K - $120K/yr
This position requires responsibility for new sales acquisition, client retention, upselling current clients and extensive product knowledge. We're looking for self-motivated and driven one-call ...
Establish, monitor, and continuously improve key customer experience metrics, including CSAT, NPS, client retention, and service quality indicators. * Lead the development and implementation of ...
Establish, monitor, and continuously improve key customer experience metrics, including CSAT, NPS, client retention, and service quality indicators. * Lead the development and implementation of ...
| Aspect | Client Retention | Customer Service Representative |
|---|---|---|
| Primary Focus | Building long-term relationships to retain clients | Handling customer inquiries and resolving issues |
| Skills Needed | Relationship management, sales, communication | Communication, problem-solving, product knowledge |
| Work Environment | Sales teams, account management, client-focused roles | Call centers, retail, support departments |
| Goals | Reduce churn, increase client loyalty | Customer satisfaction, issue resolution |
While both roles involve communication with clients or customers, Client Retention focuses on maintaining long-term relationships and reducing churn, often involving strategic engagement. Customer Service Representatives primarily address immediate customer needs and resolve issues to ensure satisfaction. Both roles are essential for business success but differ in scope and objectives.
$13.50 - $18.50/hr
Full-time
Re-posted 7 days ago
As a Client Retention Specialist, you'll play a key role in strengthening client relationships, improving retention, and helping customers find the right coverage solutions in a fast-paced environment.
What You'll Do
