1

Client Retention Jobs in Connecticut (NOW HIRING)

Sales Executive- Commercial Lines

Shelton, CT · On-site

$100 - $175/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Follow structured renewal workflows to ensure strong client retention and long‑term partnerships. * Identify opportunities to refer clients and prospects to other divisions within Marshall+Sterling ...

Pension Consultant

Stamford, CT · On-site

$70K - $95K/yr

Maintain client and advisor relationships with a high client retention rate * Maintain a caseload of about 100 small clients * Review and approve ADP/ACP, other non-discrimination testing, Form 5500 ...

Pension Consultant

Stamford, CT · On-site

$70K - $95K/yr

Maintain client and advisor relationships with a high client retention rate * Maintain a caseload of about 100 small clients * Review and approve ADP/ACP, other non-discrimination testing, Form 5500 ...

Client Associate/Registered Client Associate

Farmington, CT · On-site

$49K - $77K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Client Associate/Registered Client Associate Embrace RBC Wealth Management's core values and ... retaining talent that: * Drives RBC's high-performance culture * Enables collective achievement of ...

General Manager

Glastonbury, CT · On-site

$90 - $135/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Improve client retention by implementing strong processes and oversight, including regular visits, re‑assessments, and ongoing client communication. * Oversee day‑to‑day operations of the ...

Pension Consultant

Stamford, CT · On-site

$70K - $95K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Maintain client and advisor relationships with a high client retention rate * Maintain a caseload of about 100 small clients * Review and approve ADP/ACP, other non-discrimination testing, Form 5500 ...

Client Retention : Foster client loyalty and maximize long-term client value. * Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales & Promotion : Market and ...

Client Retention : Foster client loyalty and maximize long-term client value. * Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales & Promotion : Market and ...

Client Retention : Foster client loyalty and maximize long-term client value. * Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales & Promotion : Market and ...

Showing results 41-60

Client Retention information

What is the difference between Client Retention vs Customer Service Representative?

AspectClient RetentionCustomer Service Representative
Primary FocusBuilding long-term relationships to retain clientsHandling customer inquiries and resolving issues
Skills NeededRelationship management, sales, communicationCommunication, problem-solving, product knowledge
Work EnvironmentSales teams, account management, client-focused rolesCall centers, retail, support departments
GoalsReduce churn, increase client loyaltyCustomer satisfaction, issue resolution

While both roles involve communication with clients or customers, Client Retention focuses on maintaining long-term relationships and reducing churn, often involving strategic engagement. Customer Service Representatives primarily address immediate customer needs and resolve issues to ensure satisfaction. Both roles are essential for business success but differ in scope and objectives.

What is a client retention job?

A client retention job involves developing strategies and maintaining relationships to keep existing clients engaged and satisfied with a company's products or services. Roles often include customer service, account management, and using tools like CRM software to track client interactions and identify opportunities for upselling or renewal. Strong communication and relationship-building skills are essential in this field.

What cities in Connecticut are hiring for Client Retention jobs?

Cities in Connecticut with the most Client Retention job openings:

Infographic showing various Client Retention job openings in Connecticut as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 12% Part Time, and 6% Contract. Highlights an 84% Physical, 4% Hybrid, and 12% Remote job distribution.

Sales Executive- Commercial Lines

MARSHALL+STERLING

Shelton, CT • On-site

$100 - $175/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 3 days ago


Job description

Role Overview

Position: Licensed Commercial Lines Sales Executive. This role will be based out of Marshall+Sterling’s Shelton, Connecticut Office. We seek a dynamic and results‑driven professional with exceptional communication skills and in‑depth knowledge in the commercial insurance industry.

Major Responsibilities
  • Drive new business growth while maintaining and expanding your book of business.
  • Proactively build and manage a pipeline of prospects to achieve sales and retention goals.
  • Craft a compelling value proposition, leveraging your expertise and the powerful tools provided by Marshall+Sterling.
  • Gather and analyze detailed risk and underwriting information to tailor insurance solutions.
  • Create and present professional, customized insurance proposals using Marshall+Sterling’s advanced online system.
  • Follow structured renewal workflows to ensure strong client retention and long‑term partnerships.
  • Identify opportunities to refer clients and prospects to other divisions within Marshall+Sterling to meet their broader needs.
  • Partner with internal teams, delegating client service tasks effectively for seamless support.
  • Foster strong, professional relationships with colleagues, contributing to a positive and collaborative work environment.
Qualifications
  • Active state insurance license is required, with a commitment to maintaining compliance through ongoing continuing education.
  • Demonstrated success in pursuing and closing sales, with a strong track record of meeting and exceeding goals.
  • Strong communication and interpersonal skills, with the ability to connect with diverse individuals and teams.
  • Valid driver’s license.
  • College degree preferred; high school diploma or equivalent required.
Compensation and Benefits

Compensation: $100,000–$175,000 salary, based on demonstrated insurance sales experience and measurable achievements.

Benefits: Comprehensive package including medical, dental, vision, 401(k), PTO, paid holidays, company‑paid life insurance for you and your dependents, medical paid time off, employee assistance programs, and more.

Additional benefits: ESOP – every eligible employee earns shares in the company at no cost, creating a meaningful path to financial security, long‑term rewards, retirement security, and cultural collaboration.

For more information about our culture and benefits, please visit: Careers | Marshall+Sterling.

#J-18808-Ljbffr