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Client Retention Service Advisor Jobs (NOW HIRING)

Corpay

Client Retention Specialist

Brentwood, TN · On-site

$13.50 - $18.50/hr

... and services. You will serve as a client advocate and trusted advisor while collaborating with ... Conduct planned and unplanned outreach activities to support retention efforts. * Activate Corpay ...

Honor

Client Care Advisor

Glen Ellyn, IL

$80K - $88K/yr

Examples include consult-to-start conversion, client retention, service adoption, or other ... Client Care Advisors start with the client and work backward. They prioritize decisions that ...

Honor

Client Care Advisor

Glen Ellyn, IL

$80K - $88K/yr

Examples include consult-to-start conversion, client retention, service adoption, or other ... Client Care Advisors start with the client and work backward. They prioritize decisions that ...

Honor

Client Care Advisor

San Antonio, TX · On-site

$72K - $80K/yr

Examples include consult-to-start conversion, client retention, service adoption, or other ... Client Care Advisors start with the client and work backward. They prioritize decisions that ...

Honor

Client Care Advisor

Chicago, IL · On-site

$80K - $88K/yr

Examples include consult-to-start conversion, client retention, service adoption, or other ... Client Care Advisors start with the client and work backward. They prioritize decisions that ...

Honor

Client Care Advisor

Glen Ellyn, IL

$80K - $88K/yr

Examples include consult-to-start conversion, client retention, service adoption, or other ... Client Care Advisors start with the client and work backward. They prioritize decisions that ...

Honor

Client Care Advisor

Chicago, IL · On-site

$80K - $88K/yr

Examples include consult-to-start conversion, client retention, service adoption, or other ... Client Care Advisors start with the client and work backward. They prioritize decisions that ...

Honor

Client Care Advisor

San Antonio, TX

$72K - $80K/yr

Examples include consult-to-start conversion, client retention, service adoption, or other ... Client Care Advisors start with the client and work backward. They prioritize decisions that ...

BAM Ventures

Client Care Advisor

Chicago, IL · On-site

$80 - $100/hr

Examples include consult-to-start conversion, client retention, service adoption, or other ... Client Care Advisors start with the client and work backward. They prioritize decisions that ...

Honor

Client Care Advisor

Chicago, IL

$80K - $88K/yr

Examples include consult-to-start conversion, client retention, service adoption, or other ... Client Care Advisors start with the client and work backward. They prioritize decisions that ...

Honor

Client Care Advisor

San Antonio, TX · On-site

$72K - $80K/yr

Examples include consult-to-start conversion, client retention, service adoption, or other ... Client Care Advisors start with the client and work backward. They prioritize decisions that ...

Slide Insurance

Client Retention Specialist

Tampa, FL

$13.50 - $18.50/hr

As a Client Retention Specialist , you'll play a key role in strengthening client relationships ... Meet retention goals while maintaining accurate documentation and high-quality service standards ...

Rent One

Client Retention Specialist

Saint Joseph, MO · On-site

$13.75 - $18.75/hr

CLIENT RETENTION SPECIALIST Rent One is proud to provide our customers with affordable home ... Our customer choose us for our unmatched service, large in-stock inventory, flexibility, pre ...

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Client Retention Service Advisor information

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How much do client retention service advisor jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for client retention service advisor in the United States is $25.93, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $29.81 per hour, depending on experience, location, and employer.

What cities are hiring for Client Retention Service Advisor jobs?

Cities with the most Client Retention Service Advisor job openings:

What states have the most Client Retention Service Advisor jobs?

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Infographic showing various Client Retention Service Advisor job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $53,941 per year, or $25.9 per hour.

Client Retention Specialist

Corpay

Brentwood, TN • On-site

$13.50 - $18.50/hr

Other

Medical, Dental, Vision, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Corpay rating

7.4

Company rating: 7.4 out of 10

Based on 34 frontline employees who took The Breakroom Quiz

13th of 21 rated payment service providers

Job description

Location: Brentwood, TN (Hybrid)


What We Need


Corpay is seeking a Fleet Advisor to join our NA Fuel division within the Comdata line of business. In this role, you will support customer needs by handling day-to-day client inquiries through inbound and outbound calls, emails, and other communication channels. Client loyalty is the primary focus and measure of success.


As a Fleet Advisor, you will create a reliable customer experience by anticipating client needs, resolving issues quickly, and maximizing the value of Corpay products and services. You will serve as a client advocate and trusted advisor while collaborating with internal teams to drive customer satisfaction, retention, and loyalty.


This role reports to the Supervisor of Account Management.


How We Work

Corpay offers a hybrid work environment and provides:

  • Assigned workspace in the Brentwood office
  • Company-issued equipment
  • Formal hands-on training


Key Responsibilities

  • Build and maintain strong customer relationships and loyalty.
  • Manage customer inquiries through inbound and outbound communications.
  • Resolve customer issues through one-call resolution whenever possible.
  • Troubleshoot and research account, billing, reconciliation, and product-related concerns.
  • Proactively contact clients to prevent service disruptions and improve customer satisfaction.
  • Conduct planned and unplanned outreach activities to support retention efforts.
  • Activate Corpay products and services and provide customer guidance.
  • Recommend best practices to maximize customer value and product utilization.
  • Train customers via phone and web-based sessions.
  • Serve as the primary point of contact for complex customer issues.
  • Collaborate with multiple internal departments to resolve client needs.
  • Complete proactive outreach through Gameplan to support retention and account management efforts.
  • Develop expertise in Corpay products, systems, and processes.


Qualifications

  • High school diploma required; some college preferred.
  • 1+ year of customer service or customer retention experience.
  • 1+ year of high-volume call center experience.
  • Strong verbal and written communication skills.
  • Excellent problem-solving and issue-resolution abilities.
  • Customer-focused mindset with empathy and professionalism.
  • Ability to learn new systems, products, and processes quickly.
  • Basic computer proficiency with typing speed of 30+ WPM.


Benefits & Perks

  • Medical, Dental, and Vision benefits beginning the first month after hire
  • 401(k) enrollment (subject to eligibility requirements)
  • Company-wide virtual fitness classes
  • Robust PTO program including vacation, sick, personal, holiday, and volunteer time
  • Employee discounts with major providers
  • Philanthropic and volunteer opportunities
  • Engaging culture with company contests, recognition programs, and prizes


Why You'll Succeed

This is a high-volume customer support role in a call center environment. Successful Fleet Advisors excel at multitasking, communicating calmly under pressure, learning complex product information, and navigating tools such as Salesforce. The ideal candidate is passionate about delivering exceptional customer experiences while driving customer retention and loyalty.

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