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Client Retention Manager Jobs in Portland, OR (NOW HIRING)

Squaremouth

Account Manager, Personal Lines

Lake Oswego, OR · On-site

$47K - $63K/yr

They may work independently, as part of a team or with a Producer to provide client advocacy, client retention, write new client accounts or lines of coverage as needed. Account Managers are ...

Farmers Insurance- District 7324

Be Seen First

Insurance Sales Manager Trainee

Scappoose, OR · On-site

$45K - $60K/yr

The Agency Manager Trainee position is a structured development role designed for motivated ... Learn agency operations including marketing, client retention, and compliance * Develop leadership ...

Farmers Insurance- District 7324

Be Seen First

Insurance Sales Manager Trainee

Scappoose, OR · On-site

$45K - $60K/yr

The Agency Manager Trainee position is a structured development role designed for motivated ... Learn agency operations including marketing, client retention, and compliance * Develop leadership ...

HUB

Senior Risk Consultant

Lake Oswego, OR

Client Retention & Relationship Management * Own client retention for your assigned book - delivering consistently responsive, zero-complaint service and proactively identifying at-risk accounts ...

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Showing results 41-60

All JobsClient Retention JobsClient Retention Manager JobsClient Retention Manager Jobs in Portland, OR

Client Retention Manager information

See Portland, OR salary details

$68.4K

$106.3K

$132K

How much do client retention manager jobs pay per year?

As of Aug 8, 2026, the average yearly pay for client retention manager in Portland, OR is $106,281.00, according to ZipRecruiter salary data. Most workers in this role earn between $82,700.00 and $129,900.00 per year, depending on experience, location, and employer.

What is the difference between Client Retention Manager vs Customer Success Manager?

AspectClient Retention ManagerCustomer Success Manager
Primary FocusRetaining existing clients and reducing churnEnsuring customer satisfaction and long-term success
Key ResponsibilitiesDevelop retention strategies, manage client relationshipsOnboard clients, provide support, and optimize product usage
Required SkillsRelationship management, communication, analyticsCustomer support, product knowledge, communication
Work EnvironmentAccount management teams, client-facing rolesCustomer support teams, onboarding teams

While both roles focus on client relationships, the Client Retention Manager primarily concentrates on reducing churn and maintaining existing accounts, whereas the Customer Success Manager emphasizes onboarding, support, and ensuring customers derive value from products or services. Both roles are vital for customer satisfaction but differ in scope and daily activities.

How does a client retention manager collaborate with sales and customer support teams to improve client satisfaction?

A Client Retention Manager works closely with both sales and customer support teams to ensure a seamless client experience. They regularly communicate with sales to understand client expectations and feedback, and with customer support to address ongoing issues and identify trends in client concerns. By facilitating open communication between these departments, they help develop targeted retention strategies, resolve client problems efficiently, and proactively identify opportunities for upselling or cross-selling. This collaborative approach is essential for building strong, long-term client relationships.

What are the key skills and qualifications needed to thrive as a client retention manager, and why are they important?

To thrive as a Client Retention Manager, you need expertise in customer relationship management, strategic account management, and a background in business or marketing. Familiarity with CRM platforms such as Salesforce, customer analytics tools, and sometimes relevant certifications like Certified Customer Experience Professional (CCXP) are typical requirements. Exceptional communication, problem-solving abilities, and a strong customer-centric mindset set top performers apart in this role. These skills and qualities are crucial for building long-term client relationships, reducing churn, and driving sustainable business growth.
What cities near Portland, OR are hiring for Client Retention Manager jobs? Cities near Portland, OR with the most Client Retention Manager job openings:
Client Retention Manager jobs near you
Infographic showing various Client Retention Manager job openings in Portland, OR as of August 2026, with employment types broken down into 67% Full Time, and 33% Part Time. Highlights an 100% In-person job distribution, with an average salary of $106,281 per year, or $51.1 per hour.

Client Manager - Contaminated Sediment

Foth

Portland, OR • On-site, Remote

Full-time

Posted 29 days ago

Job description

Foth is a 100% member-owned science and engineering consulting firm headquartered in Wisconsin, with over 85 years of success. Our 750 members across 33 locations are dedicated to solving our clients' toughest science and engineering challenges. Consistently ranked by Engineering News Record in the top 150 firms, we offer a values-based, collaborative, and flexible work environment with professional growth opportunities. If you thrive working alongside a smart and caring team, Foth may be the place for you.
Join our team and experience the Foth difference that contributes to our impressive 92+% member retention rate! Learn more at foth.com/careers. 


Foth is seeking a client-focused business development leader to grow and manage strategic relationships focused on contaminated sediment sites, including riverine, harbor, and floodplain. This role is ideal for an experienced professional who understands the intricate regulatory landscape governing contaminated sediment projects and can effectively guide clients through the challenges of remedial planning, design, construction oversight, and stakeholder engagement.

You will serve as a trusted advisor, partnering with multidisciplinary teams to shape remediation strategies, lead pursuits, and support clients managing legacy remediation challenges and broader environmental portfolios. This role combines client management, business development, and strategic planning.

Flexible work location (remote or office) with approximately 25% travel.

Primary Responsibilities:
  • Business Development: Build and expand client relationships, generate opportunities, and close work to meet growth goals
  • Proposals & Presentations: Develop compelling proposals and deliver client-focused presentations
  • Client Management: Serve as primary point of contact, ensuring client satisfaction and long-term partnership success
  • Strategic Advisory: Guide clients on risk, regulatory, and stakeholder considerations; position Foth as a trusted partner
  • Project Collaboration: Partner with project managers to ensure successful project execution from pursuit through completion
  • Regulatory Awareness: Maintain knowledge of contaminated sediment management regulations to support compliant, forward-looking solutions
  • Strategic Planning: Contribute to internal market strategy and growth initiatives
  • Technical Support: Participate in key remediation phases
  • Team Development: Mentor team members and support a culture of continuous improvement
Required Qualifications:
  • Bachelor's degree in Engineering, Environmental Science, Geology, or related field
  • 10+ years of consulting experience
  • Experience with contaminated sediment investigation and remedial design
  • Client-facing project management and proposal development experience
Preferred Qualifications:
  • 15+ years of consulting experience
  • Proven success in building and maintaining client relationships
All Foth Companies are equal opportunity employers, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, or any other characteristic protected by law. Qualified women, minorities, persons with disabilities, and veterans are encouraged to apply. All locations are tobacco-free.  Subject to applicable state law, all applicants who have received a written offer of employment and a copy of Foth's Drug and Alcohol-Free Workplace Program Policy, will be required to undergo testing for commonly abused controlled substances. Applicants must complete the required drug testing within two business days of offer acceptance.  Foth will pay for all drug testing, which will be conducted by a licensed independent medical laboratory that follows testing requirements in accordance with applicable state law.
 
Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
 
Notice to Third Party Recruiters/Agencies: Foth does not accept unsolicited resumes from third party recruiting firms. Absent a signed recruiting agreement coordinated through Foth, Foth reserves the right to pursue and hire candidates without financial obligation to third party recruiters or agencies.
Artificial Intelligence: Foth uses artificial intelligence and other technology-assisted tools in connection with parts of our recruiting and hiring process, including to assist with reviewing application materials, identifying potentially qualified candidates, sourcing candidates, and supporting interview preparation. These tools are used to support, but do not replace, human decision-making, and all employment decisions are made by qualified human reviewers. Where required by law, we will provide additional information regarding the use of these tools, and applicants may contact us with questions or request reasonable accommodation regarding their use.
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