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Client Retention Manager Jobs in Wisconsin (NOW HIRING)

defi AUTO LLC

Senior Client Executive

Madison, WI · On-site

$100K - $150K/yr

The Senior Client Executive assumes the leadership role in managing defi SOLUTIONS business ... Promote client attendance at defi SOLUTIONS sponsored events Client Retention : * As a key ...

APR

Commercial Lines Account Manager

Eau Claire, WI · On-site

Manage and service an established book of commercial accounts with a focus on client retention and satisfaction. * Prepare submissions and market new and renewal business to appropriate carriers.

FACE FOUNDRIÉ

Salon Manager

Milwaukee, WI · On-site

A Salon Manager is responsible for creating an environment that exceeds standards of excellence in guest services, client retention, employee development and local marketing efforts. The Salon ...

EUA

Project Development

Milwaukee, WI · On-site

Your responsibilities will include relationship development, opportunity generation, relationship management, client retention strategies, knowledge sharing, community engagement, industry event ...

Ascensus

WI · On-site

$175 - $200/hr

... retention priorities * Serve as a senior leader and trusted advisor in complex renewal discussions * Partner closely with Sales, Relationship Management, and Client Service leaders to strengthen ...

New

MRINetwork Jobs

Trust Officer Manager

Neenah, WI · On-site

... client retention go hand in hand? If yes, then we should talk. Our longstanding Regional Bank is seeking a Regional Wealth Management Leader, a Trust Officer Manager, to oversee profitability ...

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Showing results 21-40

All JobsClient Retention JobsClient Retention Manager JobsClient Retention Manager Jobs in Wisconsin

Client Retention Manager information

See Wisconsin salary details

$65.1K

$101.2K

$125.7K

How much do client retention manager jobs pay per year?

As of Aug 8, 2026, the average yearly pay for client retention manager in Wisconsin is $101,155.00, according to ZipRecruiter salary data. Most workers in this role earn between $78,700.00 and $123,600.00 per year, depending on experience, location, and employer.

What is the difference between Client Retention Manager vs Customer Success Manager?

AspectClient Retention ManagerCustomer Success Manager
Primary FocusRetaining existing clients and reducing churnEnsuring customer satisfaction and long-term success
Key ResponsibilitiesDevelop retention strategies, manage client relationshipsOnboard clients, provide support, and optimize product usage
Required SkillsRelationship management, communication, analyticsCustomer support, product knowledge, communication
Work EnvironmentAccount management teams, client-facing rolesCustomer support teams, onboarding teams

While both roles focus on client relationships, the Client Retention Manager primarily concentrates on reducing churn and maintaining existing accounts, whereas the Customer Success Manager emphasizes onboarding, support, and ensuring customers derive value from products or services. Both roles are vital for customer satisfaction but differ in scope and daily activities.

How does a client retention manager collaborate with sales and customer support teams to improve client satisfaction?

A Client Retention Manager works closely with both sales and customer support teams to ensure a seamless client experience. They regularly communicate with sales to understand client expectations and feedback, and with customer support to address ongoing issues and identify trends in client concerns. By facilitating open communication between these departments, they help develop targeted retention strategies, resolve client problems efficiently, and proactively identify opportunities for upselling or cross-selling. This collaborative approach is essential for building strong, long-term client relationships.

What are the key skills and qualifications needed to thrive as a client retention manager, and why are they important?

To thrive as a Client Retention Manager, you need expertise in customer relationship management, strategic account management, and a background in business or marketing. Familiarity with CRM platforms such as Salesforce, customer analytics tools, and sometimes relevant certifications like Certified Customer Experience Professional (CCXP) are typical requirements. Exceptional communication, problem-solving abilities, and a strong customer-centric mindset set top performers apart in this role. These skills and qualities are crucial for building long-term client relationships, reducing churn, and driving sustainable business growth.
What cities in Wisconsin are hiring for Client Retention Manager jobs? Cities in Wisconsin with the most Client Retention Manager job openings:
Client Retention Manager jobs near you
Infographic showing various Client Retention Manager job openings in Wisconsin as of June 2026, with employment types broken down into 59% Full Time, 39% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $101,155 per year, or $48.6 per hour.

Senior Account Manager

Bloom Partners Talent Solutions

Milwaukee, WI

$80K - $90K/yr

Full-time

Re-posted 5 days ago

Job description

Bloom Talent Solutions – Milwaukee, WI, United States

Company: A Privately Held Commercial Landscape Organization
Location: Milwaukee, WI

Bloom Talent Solutions is proud to partner with a privately held commercial landscaping company seeking a Senior Account Manager to oversee and grow a portfolio of commercial landscape maintenance clients while driving service quality, retention, and revenue growth.

This role serves as the primary client contact for assigned accounts while working closely with operations teams to ensure services are delivered efficiently, profitably, and to the highest standards.

Role Overview

The Senior Account Manager owns the client relationship for a portfolio of commercial landscape maintenance accounts while ensuring services are executed effectively and opportunities for account growth are identified.

This role sits at the intersection of client relationship management, operations coordination, and enhancement sales, ensuring properties meet client expectations while expanding revenue through additional services.

Key Responsibilities

Client Relationship Management

  • Serve as the primary point of contact for assigned maintenance accounts.
  • Maintain strong client relationships through proactive communication and responsiveness.
  • Conduct regular property inspections and client walkthroughs.
  • Address issues quickly to maintain client satisfaction and contract retention.

Operational Coordination

  • Work closely with production teams to ensure services meet contract specifications.
  • Monitor service quality across properties and support operational efficiency.
  • Ensure safety standards, company policies, and equipment usage requirements are followed.
  • Support production teams in maintaining service delivery within budgeted labor hours.

Enhancement Sales & Portfolio Growth

  • Identify enhancement opportunities within existing client portfolios.
  • Develop proposals for landscape improvements and additional services.
  • Collaborate with operations teams to ensure enhancements are executed successfully.
  • Support portfolio growth through client retention and service expansion.

Financial & Portfolio Management

  • Manage a commercial landscape portfolio starting around $700K with growth toward $1M+.
  • Monitor job costs and service performance to support branch profitability.
  • Maintain client renewal and retention rates of 90% or higher.
  • Contribute to overall branch revenue through enhancement sales and strong account management.

Qualifications

  • 5–10+ years of experience in commercial landscape account management or maintenance operations.
  • Proven experience managing commercial landscape portfolios valued between $750K and $2M.
  • Strong client relationship management and communication skills.
  • Solid understanding of landscape maintenance operations and horticulture practices.
  • Experience identifying and selling landscape enhancements or property improvements.
  • Ability to manage multiple properties while maintaining service quality.
  • Valid driver's license with the ability to travel within the territory.

Compensation and Benefits

  • Base Salary: $80,000 – $90,000
  • Performance incentives tied to enhancement sales
  • Branch profitability bonus opportunity
  • Travel reimbursement for business-related travel
  • Structured onboarding and training program
  • Long-term career growth and leadership development opportunities

How to Apply

If you are a landscape professional who enjoys building strong client relationships while driving service excellence and revenue growth, please email tito@getbloomtalent.com.