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Client Retention Manager Jobs in Wisconsin (NOW HIRING)

... client retention go hand in hand? If yes, then we should talk. Our longstanding Regional Bank is seeking a Regional Wealth Management Leader, a Trust Officer Manager, to oversee profitability ...

... client retention go hand in hand? If yes, then we should talk. Our longstanding Regional Bank is seeking a Regional Wealth Management Leader, a Trust Officer Manager, to oversee profitability ...

... client retention go hand in hand? If yes, then we should talk. Our longstanding Regional Bank is seeking a Regional Wealth Management Leader, a Trust Officer Manager, to oversee profitability ...

... client retention go hand in hand? If yes, then we should talk. Our longstanding Regional Bank is seeking a Regional Wealth Management Leader, a Trust Officer Manager, to oversee profitability ...

... client retention go hand in hand? If yes, then we should talk. Our longstanding Regional Bank is seeking a Regional Wealth Management Leader, a Trust Officer Manager, to oversee profitability ...

Maintaina high levelof client retention by managing the day-to-day service needs of our clients and constantlyworktoward strong client relationships. Market and service accountsin accordance withthe ...

This role supports client retention and agency growth by managing day-to-day account service, coordinating renewals, and identifying opportunities to enhance coverage. You'll play a key role in ...

Director Pharmacy Account

Waukesha, WI ยท On-site

$156K - $268K/yr

... operational management of a diverse regional book of business, ensuring exceptional client satisfaction, retention, and profitability. * Partner with regional health plan leadership, clinical ...

The Assurance Manager is responsible for leading audit and assurance engagements, managing client ... Demonstrated success in business development, client retention, and expanding professional service ...

Assurance Manager

Madison, WI ยท On-site

$115K - $130K/yr

The Assurance Manager is responsible for leading audit and assurance engagements, managing client ... Demonstrated success in business development, client retention, and expanding professional service ...

Director Pharmacy Account

Waukesha, WI ยท On-site

$156K - $268K/yr

... operational management of a diverse regional book of business, ensuring exceptional client satisfaction, retention, and profitability. * Partner with regional health plan leadership, clinical ...

SVA is looking for a Senior Manager to join our Real Estate team in our Madison, WI location. This ... Achieve client retention targets. * Achieve new and existing cross selling and upselling goals.

Individual Client Executive

New Richmond, WI ยท On-site

$78K - $106K/yr

Drive client acquisition and retention through proactive outreach, networking, referrals ... Track and report client interactions, feedback, and outcomes using CRM tools while maintaining ...

Showing results 41-60

Client Retention Manager information

See Wisconsin salary details

$65.1K

$101.2K

$125.7K

How much do client retention manager jobs pay per year?

As of Aug 8, 2026, the average yearly pay for client retention manager in Wisconsin is $101,155.00, according to ZipRecruiter salary data. Most workers in this role earn between $78,700.00 and $123,600.00 per year, depending on experience, location, and employer.

What is the difference between Client Retention Manager vs Customer Success Manager?

AspectClient Retention ManagerCustomer Success Manager
Primary FocusRetaining existing clients and reducing churnEnsuring customer satisfaction and long-term success
Key ResponsibilitiesDevelop retention strategies, manage client relationshipsOnboard clients, provide support, and optimize product usage
Required SkillsRelationship management, communication, analyticsCustomer support, product knowledge, communication
Work EnvironmentAccount management teams, client-facing rolesCustomer support teams, onboarding teams

While both roles focus on client relationships, the Client Retention Manager primarily concentrates on reducing churn and maintaining existing accounts, whereas the Customer Success Manager emphasizes onboarding, support, and ensuring customers derive value from products or services. Both roles are vital for customer satisfaction but differ in scope and daily activities.

How does a client retention manager collaborate with sales and customer support teams to improve client satisfaction?

A Client Retention Manager works closely with both sales and customer support teams to ensure a seamless client experience. They regularly communicate with sales to understand client expectations and feedback, and with customer support to address ongoing issues and identify trends in client concerns. By facilitating open communication between these departments, they help develop targeted retention strategies, resolve client problems efficiently, and proactively identify opportunities for upselling or cross-selling. This collaborative approach is essential for building strong, long-term client relationships.

What are the key skills and qualifications needed to thrive as a client retention manager, and why are they important?

To thrive as a Client Retention Manager, you need expertise in customer relationship management, strategic account management, and a background in business or marketing. Familiarity with CRM platforms such as Salesforce, customer analytics tools, and sometimes relevant certifications like Certified Customer Experience Professional (CCXP) are typical requirements. Exceptional communication, problem-solving abilities, and a strong customer-centric mindset set top performers apart in this role. These skills and qualities are crucial for building long-term client relationships, reducing churn, and driving sustainable business growth.
What cities in Wisconsin are hiring for Client Retention Manager jobs? Cities in Wisconsin with the most Client Retention Manager job openings:
Infographic showing various Client Retention Manager job openings in Wisconsin as of June 2026, with employment types broken down into 59% Full Time, 39% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $101,155 per year, or $48.6 per hour.

Trust Officer Manager

MRINetwork Jobs

Neenah, WI โ€ข On-site

Full-time

Re-posted 17 days ago


Job description

Trust Officer Manager

Do you know the difference between a revocable trust and an irrevocable one, can you spot a fiduciary issue before it becomes a headline, and believe that business development and client retention go hand in hand?  If yes, then we should talk.

Our longstanding Regional Bank is seeking a Regional Wealth Management Leader, a Trust Officer Manager, to oversee profitability, compliance, strategy, and growth for its Trust and Wealth Management business while leading a team of trust officers and support professionals. You'll inherit an established book of business, deepen client relationships, drive new business opportunities, and help shape the future of the Wealth Management platform, because "maintaining the status quo" isn't exactly a growth strategy.

Qualified candidates will bring 7-10 years of Personal Trust, Estate & Probate experience, 4-7 years of leadership experience, and at least 7 years of personal financial planning expertise. A Bachelor's degree is required, while a JD, CFP®, and CTFA credentials are highly valued. If you enjoy helping clients preserve wealth, mentoring talented professionals, and occasionally explaining why estate planning is far more exciting than it sounds, you may have found your next chapter.

To learn more about our organization please visit us at www.westportone.com

To apply for this position, submit your resume by choosing one of the following:

  • ***CLICKING “APPLY NOW” ON THIS PAGE*** (PREFERRED) 
  • Email your resume in WORD format to mollie@westportone.com. Please refer to job reference code NB/TOMWI in the subject line. 
  • NO CALLS PLEASE