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Client Retention Manager Jobs in Texas (NOW HIRING)

alliantgroup, LP

Client Retention Associate

Houston, TX · On-site

As a Client Retention Associate , you will gain a strong foundation in specific industries and tax ... Account management of existing clients * Proactively reach out to inactive clients to rekindle ...

Beyond Finance

Client Retention Specialist (Remote)

Austin, TX · On-site +1

$14 - $19.25/hr

Navigate CRM System: Effectively use our Customer Relationship Management (CRM) system to quickly ... Retain Clients: Collaborate with clients to develop customized solutions that align with their ...

TIAA

Client Retention Consultant-1

Dallas, TX · On-site

$71K - $77K/yr

Client Outreach Retention Consultant The Client Outreach Retention Consultant works with clients ... Sedentary Work Career Level 6IC Related Skills Business Development, Client Relationship Management ...

TIAA

Client Retention Consultant-1

Dallas, TX · On-site

$71K - $77K/yr

Client Outreach Retention Consultant The Client Outreach Retention Consultant works with clients ... Sedentary Work Career Level 6IC Related Skills Business Development, Client Relationship Management ...

Pitney Bowes

Client Relationship Manager

Arlington, TX · On-site

$63K/yr

Notify client's senior management and/or Pitney Bowes Presort Services management of issues or changes required to enhance and maintain client retention * Provide in-depth analysis and presentations ...

pitneybowes

Client Relationship Manager

Arlington, TX · On-site

$63K/yr

Notify client's senior management and/or Pitney Bowes Presort Services management of issues or changes required to enhance and maintain client retention * Provide in-depth analysis and presentations ...

ABM

Manager of Client Experience

Sugar Land, TX

... Staff & Management The Manager of Client Experience functions as a Client Advocate, Key ... retention and growth opportunities. ABM (NYSE: ABM) is one of the world's largest providers of ...

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All JobsClient Retention JobsClient Retention Manager JobsClient Retention Manager Jobs in Texas

Client Retention Manager information

See Texas salary details

$60.1K

$93.4K

$116K

How much do client retention manager jobs pay per year?

As of Aug 8, 2026, the average yearly pay for client retention manager in Texas is $93,368.00, according to ZipRecruiter salary data. Most workers in this role earn between $72,700.00 and $114,100.00 per year, depending on experience, location, and employer.

What is the difference between Client Retention Manager vs Customer Success Manager?

AspectClient Retention ManagerCustomer Success Manager
Primary FocusRetaining existing clients and reducing churnEnsuring customer satisfaction and long-term success
Key ResponsibilitiesDevelop retention strategies, manage client relationshipsOnboard clients, provide support, and optimize product usage
Required SkillsRelationship management, communication, analyticsCustomer support, product knowledge, communication
Work EnvironmentAccount management teams, client-facing rolesCustomer support teams, onboarding teams

While both roles focus on client relationships, the Client Retention Manager primarily concentrates on reducing churn and maintaining existing accounts, whereas the Customer Success Manager emphasizes onboarding, support, and ensuring customers derive value from products or services. Both roles are vital for customer satisfaction but differ in scope and daily activities.

How does a client retention manager collaborate with sales and customer support teams to improve client satisfaction?

A Client Retention Manager works closely with both sales and customer support teams to ensure a seamless client experience. They regularly communicate with sales to understand client expectations and feedback, and with customer support to address ongoing issues and identify trends in client concerns. By facilitating open communication between these departments, they help develop targeted retention strategies, resolve client problems efficiently, and proactively identify opportunities for upselling or cross-selling. This collaborative approach is essential for building strong, long-term client relationships.

What are the key skills and qualifications needed to thrive as a client retention manager, and why are they important?

To thrive as a Client Retention Manager, you need expertise in customer relationship management, strategic account management, and a background in business or marketing. Familiarity with CRM platforms such as Salesforce, customer analytics tools, and sometimes relevant certifications like Certified Customer Experience Professional (CCXP) are typical requirements. Exceptional communication, problem-solving abilities, and a strong customer-centric mindset set top performers apart in this role. These skills and qualities are crucial for building long-term client relationships, reducing churn, and driving sustainable business growth.
What cities in Texas are hiring for Client Retention Manager jobs? Cities in Texas with the most Client Retention Manager job openings:
Client Retention Manager jobs near you
Infographic showing various Client Retention Manager job openings in Texas as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $93,368 per year, or $44.9 per hour.

Client Retention Associate

alliantgroup, LP

Houston, TX • On-site

Other

Medical, Dental, Life, Retirement, PTO

Re-posted yesterday

Job description

Client Retention Associate

As a client retention associate, you will gain a strong foundation in specific industries and tax, in addition to developing your critical thinking skills. You will also develop a strong understanding about our firm's mission and purpose, the professional services industry, our unique client-centric culture, and how we serve and engage our CPA partners, clients, and industry partners. You will participate in client engagement discussions and learn about a wide variety of industries, our various service lines, and business methodologies with the goal of managing current clients and re-engaging with inactive clients. You will develop service line-specific and industry-specific skills and work directly with C-level executives and CPA firms in various markets as part of a high-performance team.

As a national premier consulting firm, alliant is focused on providing solutions to help businesses transform and thrive. Alliant offers six different service lines to our clients and this role manages and re-engages with clients for all service lines.

Responsibilities:
  • Account management of existing clients
  • Proactively reach out to inactive clients to rekindle relationships and encourage their return
  • Communicate our services and educate business owners and executives on the value we can bring to their organization in the form of credits and incentives as well as other services we provide
  • Schedule client meetings, conference calls and follow-up appointments with great attention to detail
  • Track outstanding proposals and follow-up with clients until proposal is signed
  • Maintain client relationship management (CRM) database
Qualifications:
  • Bachelor's degree required
  • Preferred 1+ year of experience in a fast-paced, consultative sales role
  • Results-oriented, competitive, and driven to achieve activity and revenue goals
  • Dynamic verbal communication, robust active listening, and excellent presentation and writing skills
  • High sense of urgency with the ability to meet deadlines and changing priorities
  • Collaborative and team focused
  • Receptiveness to performance feedback within a team environment is essential
  • Proficiency with Microsoft Office Suite and other relevant software applications
  • Candidate must reside or relocate to Houston, TX

Alliant offers a comprehensive compensation and benefits package including 100% employer paid medical/dental premiums for single coverage, 401(k) matching, PTO, company provided life insurance and disability, onsite gym and group fitness classes, paid covered parking, daily allowance for onsite café and Starbucks, and more!

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