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Client Retention Manager Jobs in Texas (NOW HIRING)

moomoo

Premier Client Service Specialist

Dallas, TX · On-site

$16.75 - $22.25/hr

What You'll Do: 1. High-Net-Worth Client Deepening & Retention * Manage the full lifecycle of HNW client relationships, proactively engaging with clients to understand their core investment ...

moomoo

Premier Client Service Specialist

Dallas, TX · On-site

$16.75 - $22.25/hr

What You'll Do: 1. High-Net-Worth Client Deepening & Retention * Manage the full lifecycle of HNW client relationships, proactively engaging with clients to understand their core investment ...

Paychex

PEO Client Advocate

Irving, TX · On-site +1

$24.18 - $37.99/hr

Paychex is reimagining how businesses manage their workforce by bringing payroll, HR, benefits, and ... Overview Acts as the client service owner for clients with responsibility for client retention ...

Labcorp

Senior Account Manager, Client Success

Houston, TX · Remote

$90K - $117K/yr

Accountable for client retention and satisfaction, understanding client needs, objectives, and pain ... Proactive management of enterprise accounts and initiation of strategic discovery conversations to ...

Labcorp

Senior Account Manager, Client Success

Houston, TX · On-site

$90K - $117K/yr

Accountable for client retention and satisfaction, understanding client needs, objectives, and pain ... Proactive management of enterprise accounts and initiation of strategic discovery conversations to ...

Gartner

Client Director, GTS

Irving, TX · On-site

Account management with the outcome of increased customer engagement and an increase in retention ... 000 client enterprises in ~90 countries and territories. We do important, interesting and ...

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All JobsClient Retention JobsClient Retention Manager JobsClient Retention Manager Jobs in Texas

Client Retention Manager information

See Texas salary details

$60.1K

$93.4K

$116K

How much do client retention manager jobs pay per year?

As of Aug 8, 2026, the average yearly pay for client retention manager in Texas is $93,368.00, according to ZipRecruiter salary data. Most workers in this role earn between $72,700.00 and $114,100.00 per year, depending on experience, location, and employer.

What is the difference between Client Retention Manager vs Customer Success Manager?

AspectClient Retention ManagerCustomer Success Manager
Primary FocusRetaining existing clients and reducing churnEnsuring customer satisfaction and long-term success
Key ResponsibilitiesDevelop retention strategies, manage client relationshipsOnboard clients, provide support, and optimize product usage
Required SkillsRelationship management, communication, analyticsCustomer support, product knowledge, communication
Work EnvironmentAccount management teams, client-facing rolesCustomer support teams, onboarding teams

While both roles focus on client relationships, the Client Retention Manager primarily concentrates on reducing churn and maintaining existing accounts, whereas the Customer Success Manager emphasizes onboarding, support, and ensuring customers derive value from products or services. Both roles are vital for customer satisfaction but differ in scope and daily activities.

How does a client retention manager collaborate with sales and customer support teams to improve client satisfaction?

A Client Retention Manager works closely with both sales and customer support teams to ensure a seamless client experience. They regularly communicate with sales to understand client expectations and feedback, and with customer support to address ongoing issues and identify trends in client concerns. By facilitating open communication between these departments, they help develop targeted retention strategies, resolve client problems efficiently, and proactively identify opportunities for upselling or cross-selling. This collaborative approach is essential for building strong, long-term client relationships.

What are the key skills and qualifications needed to thrive as a client retention manager, and why are they important?

To thrive as a Client Retention Manager, you need expertise in customer relationship management, strategic account management, and a background in business or marketing. Familiarity with CRM platforms such as Salesforce, customer analytics tools, and sometimes relevant certifications like Certified Customer Experience Professional (CCXP) are typical requirements. Exceptional communication, problem-solving abilities, and a strong customer-centric mindset set top performers apart in this role. These skills and qualities are crucial for building long-term client relationships, reducing churn, and driving sustainable business growth.
What cities in Texas are hiring for Client Retention Manager jobs? Cities in Texas with the most Client Retention Manager job openings:
Client Retention Manager jobs near you
Infographic showing various Client Retention Manager job openings in Texas as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $93,368 per year, or $44.9 per hour.

Private Client Relationship Manager

First Horizon Bank

Houston, TX

Full-time

Medical, Dental, Vision, Retirement

Re-posted 24 days ago

First Horizon Bank rating

8.3

Company rating: 8.3 out of 10

Based on 31 frontline employees who took The Breakroom Quiz

39th of 170 rated banks

Job description

Location: On site at location listed in job posting
Summary
The Private Client Relationship Manager (PCRM) is responsible for developing and managing a portfolio of affluent and high-net-worth client relationships. The PCRM delivers full balance sheet advice through a team-based approach, providing customized banking, lending, and wealth solutions aligned with First Horizon's commitment to excellence in client service.
Essential Duties and Responsibilities
  • Manage and grow a portfolio of high-value clients by deepening existing relationships and acquiring new ones through proactive outreach and personalized financial solutions.
  • Serve as a trusted financial advisor by thoroughly understanding each client's financial situation, goals, and needs.
  • Recommend and deliver customized solutions, including credit, deposits, investments, insurance, and wealth planning, utilizing internal specialists.
  • Lead client conversations with advanced credit knowledge and structure complex credit and banking solutions.
  • Collaborate with cross-functional partners-including credit, trust, mortgage, planning, and insurance-to deliver an integrated client experience.
  • Drive growth through deposits, loans, and fee income; meet or exceed sales and client retention goals.
  • Maintain a strong presence in the community to generate referrals and build new client relationships.
  • Stay informed on economic, legal, and market trends impacting clients, acting as a resource to clients.
  • Monitor and manage client portfolios for changes in financial status, product needs, and risk exposure.
  • Ensure compliance with regulatory requirements and internal policies, completing required training on time.
  • Act as a peer mentor and culture champion, modeling team-based collaboration and First Horizon values.

Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Additionally, the qualifications listed below are representative of the knowledge, skills, and/or abilities required in this position:
  • Bachelor's degree
  • 1-3 years of experience in the financial services industry, preferably in private banking, wealth management or commercial banking.
  • Proven record managing affluent and high-net-worth client relationships
  • Advanced credit knowledge and experience structuring complex lending solutions
  • Strong understanding of deposit, credit, and investment products
  • Demonstrated success in a goal-oriented, performance-driven environment
  • Excellent interpersonal, presentation, and relationship management skills
  • Proficiency in Microsoft Office and CRM tools
  • Must comply with SAFE Act requirements within 30 days of employment

Certificates, Licenses, and Registrations
  • FINRA Series 6 or 7, 66 (63 and 65 in lieu of 66) and applicable insurance licenses (Life, health, and Variable.)

About Us
First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at www.FirstHorizon.com .
Benefit Highlights
• Medical with wellness incentives, dental, and vision
• HSA with company match
• Maternity and parental leave
• Tuition reimbursement
• Mentor program
• 401(k) with 6% match
• More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits
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