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Client Retention Manager Jobs in Oregon (NOW HIRING)

... managers, and subject matter experts to position Barge for success throughout the project lifecycle-from opportunity identification and pursuit through project execution and client retention. Success ...

$95K - $110K/yr

The Account Manager is a critical client-facing role responsible for maintaining smooth program ... Achieve Key Performance Indicators (KPIs) with Client Retention Rate, Net Promoter Score (NPS ...

OR · On-site

... client retention. * Drives measurable improvements across revenue influence, portfolio growth ... Manages the full lifecycle of client engagement, ensuring consistency, follow-through, and ...

Client Advisor - Marine

Portland, OR · On-site

$120K - $256K/yr

Manages follow-up on coverage changes with underwriters to ensure the coverage specifications are ... Contributes to client retention through effective risk solutions and excellence in service. * Leads ...

Business skills that last - Learn operations, coaching, culture-building, and client retention in a ... Annual conference, Sport Clips National Huddle, where Store Managers grow in leadership, training ...

Business skills that last - Learn operations, coaching, culture-building, and client retention in a ... Annual conference, Sport Clips National Huddle, where Store Managers grow in leadership, training ...

OR · On-site

Read this part first This is a role for someone who wants to own client success and directly drive retention and revenue. We are looking for an Account Manager to manage a premier book of business ...

Overview The Client Services Manager (CSM) is responsible for coordinating the cross-functional client team and is focused on achieving plans with clients, revenue retention, and client satisfaction ...

... client retention, acquisitions and strategic partnerships. The CGO reports directly to the President & CEO and assumes a strategic role in the overall management of the company. In this position, you ...

$86K - $113K/yr

Overview The Client Services Manager (CSM) serves as the main point of contact for clients and is focused on achieving plans with clients, revenue retention, and client satisfaction and growth. This ...

$86K - $113K/yr

Overview The Client Services Manager (CSM) serves as the main point of contact for clients and is focused on achieving plans with clients, revenue retention, and client satisfaction and growth. This ...

OR · On-site

$60K - $75K/yr

Reporting directly to the Manager of Client Success, the Client Success Manager role is focused primarily on retaining clients and providing them with an exceptional experience using our system. This ...

Showing results 21-40

Client Retention Manager information

See Oregon salary details

$68.2K

$106K

$131.6K

How much do client retention manager jobs pay per year?

As of Aug 8, 2026, the average yearly pay for client retention manager in Oregon is $105,958.00, according to ZipRecruiter salary data. Most workers in this role earn between $82,500.00 and $129,500.00 per year, depending on experience, location, and employer.

What is the difference between Client Retention Manager vs Customer Success Manager?

AspectClient Retention ManagerCustomer Success Manager
Primary FocusRetaining existing clients and reducing churnEnsuring customer satisfaction and long-term success
Key ResponsibilitiesDevelop retention strategies, manage client relationshipsOnboard clients, provide support, and optimize product usage
Required SkillsRelationship management, communication, analyticsCustomer support, product knowledge, communication
Work EnvironmentAccount management teams, client-facing rolesCustomer support teams, onboarding teams

While both roles focus on client relationships, the Client Retention Manager primarily concentrates on reducing churn and maintaining existing accounts, whereas the Customer Success Manager emphasizes onboarding, support, and ensuring customers derive value from products or services. Both roles are vital for customer satisfaction but differ in scope and daily activities.

How does a client retention manager collaborate with sales and customer support teams to improve client satisfaction?

A Client Retention Manager works closely with both sales and customer support teams to ensure a seamless client experience. They regularly communicate with sales to understand client expectations and feedback, and with customer support to address ongoing issues and identify trends in client concerns. By facilitating open communication between these departments, they help develop targeted retention strategies, resolve client problems efficiently, and proactively identify opportunities for upselling or cross-selling. This collaborative approach is essential for building strong, long-term client relationships.

What are the key skills and qualifications needed to thrive as a client retention manager, and why are they important?

To thrive as a Client Retention Manager, you need expertise in customer relationship management, strategic account management, and a background in business or marketing. Familiarity with CRM platforms such as Salesforce, customer analytics tools, and sometimes relevant certifications like Certified Customer Experience Professional (CCXP) are typical requirements. Exceptional communication, problem-solving abilities, and a strong customer-centric mindset set top performers apart in this role. These skills and qualities are crucial for building long-term client relationships, reducing churn, and driving sustainable business growth.
What cities in Oregon are hiring for Client Retention Manager jobs? Cities in Oregon with the most Client Retention Manager job openings:
Infographic showing various Client Retention Manager job openings in Oregon as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $105,958 per year, or $50.9 per hour.

Client Service Leader, Chemical Process Engineering

Barge Design Solutions, Inc.

On-site

Full-time

Re-posted 27 days ago


Job description

The Client Service Leader, Chemical Process Engineering is responsible for developing and expanding client relationships, driving business growth, and leading strategic business development efforts within Barge's Chemical Process Engineering market. This role serves as the primary relationship manager for key clients and prospects, working collaboratively across business units to identify opportunities, secure new work, and deliver exceptional client experiences.

The Client Service Leader develops and executes market growth strategies aligned with Barge's strategic plan while fostering long-term partnerships with clients in the chemical manufacturing, specialty chemicals, consumer products, food and beverage, life sciences, industrial processing, pulp and paper, energy, and advanced manufacturing sectors. This role works closely with technical leaders, project managers, and subject matter experts to position Barge for success throughout the project lifecycle-from opportunity identification and pursuit through project execution and client retention.

Success in this role requires a strong professional network, deep understanding of chemical process engineering and industrial manufacturing environments, proven business development experience, and the ability to connect client needs with Barge's multidisciplinary engineering and consulting capabilities.

Responsibilities

  • Develop and execute business development and market growth strategies for the Chemical Process Engineering market within assigned regions.
  • Build, maintain, and expand relationships with key clients, prospects, industry organizations, and strategic partners within chemical manufacturing and process industries.
  • Identify, qualify, and pursue opportunities aligned with Barge's strategic growth objectives and Chemical Process Engineering market focus.
  • Collaborate with business unit leaders, project managers, and technical professionals to develop client engagement strategies, account plans, and capture strategies.
  • Lead client reconnaissance, account planning, pursuit strategy development, and opportunity pipeline management.
  • Support workforce planning initiatives by identifying emerging industry trends, client needs, regulatory drivers, and future growth opportunities.
  • Develop and execute plans to achieve revenue growth, backlog targets, and profitability goals through successful project pursuits and contract awards.
  • Collaborate with Marketing and technical teams to conduct go/no-go evaluations, develop win strategies, and strengthen competitive positioning.
  • Lead or support proposal development efforts, interviews, and presentations, including scope, schedule, and fee strategy discussions.
  • Represent Barge at industry conferences, trade associations, client events, and professional organizations to strengthen brand awareness and market presence.
  • Maintain regular communication with project teams and clients to ensure project performance aligns with client expectations, quality standards, and business objectives.
  • Facilitate issue resolution and support client satisfaction efforts throughout project delivery.
  • Maintain accurate client, opportunity, and relationship information within Barge's CRM system.
  • Actively manage business development expenditures and maximize return on investment for client development activities.
  • May provide office leadership support and assist with local business operations and employee engagement initiatives.
    Perform other duties as assigned.