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Client Retention Manager Jobs in Delaware (NOW HIRING)

Franklin Covey

Client Partner - Education

Dover, DE · On-site

$105/hr

Managing Director Location: Remote - Anywhere in the contiguous US Role Specifics: This position is ... Partner with coaches, implementation, and retention teams to support deal transitions and surface ...

Crunch Fitness

Assistant General Manager

Wilmington, DE · On-site

$20 - $22/hr

... client retention as well as personal growth. What We Look For In Our Assistant General Manager: * A ... record of success in driving revenue and customer service * The ability to hire, train, & develop a ...

Crunch Fitness

Assistant General Manager

Newark, DE · On-site

$20/hr

... client retention as well as personal growth. What We Look For In Our Assistant General Manager: * A ... record of success in driving revenue and customer service * The ability to hire, train, & develop a ...

Crunch Fitness

Personal Trainer

Newark, DE · On-site

$34 - $45/hr

... Manager also works tirelessly to increase your book of business. Our Compensation: Here at Crunch we structure our compensation to reward our employees for their dedication to client retention ...

Crunch Fitness

Personal Trainer

Wilmington, DE · On-site

$34 - $45/hr

... Manager also works tirelessly to increase your book of business. Our Compensation: Here at Crunch we structure our compensation to reward our employees for their dedication to client retention ...

Truveris

Clinical Director

Wilmington, DE · On-site +1

$160K - $175K/yr

Advise and assist the Customer Success team with client retention efforts * Cultivate new business ... Experience developing, managing, and leading teams * Strong project management and quality ...

CSC

Associate Client Order Coordinator

Wilmington, DE · On-site

Superb organizational and time management skills * Ability to navigate quickly across multiple ... CSC is committed to attracting, developing, and retaining talented people whose values align with ...

Gallagher

Account Coordinator

Newark, DE · On-site

$19.50 - $25.50/hr

... retain business * We will teach you about Gallagher's vast network of resources to improve ... We assist Client Service Managers with the preparation of RFPs, coordinate vendor responses, and ...

Volarify

Sales Executive (ID# 454)

Wilmington, DE · On-site

$200K - $400K/yr

Manage and grow a book of business averaging $1.5M+ annually. * Partner with operations teams to ensure seamless delivery, client retention, and follow-up. * Track performance through CRM activity ...

Datavant

Client Partner, Pharma

Dover, DE · On-site

$160K - $180K/yr

... retention and satisfaction. You will own the account relationship across all Life Sciences ... be responsible for managing the end-to-end sales process to bring Datavant's Life Sciences ...

Volarify

Sales Executive (ID# 454)

Wilmington, DE

$80K - $100K/yr

Manage and grow a book of business averaging $1.5M+ annually. * Partner with operations teams to ensure seamless delivery, client retention, and follow-up. * Track performance through CRM activity ...

Td

CM Sales Officer III

Wilmington, DE · On-site

$115K - $173K/yr

Serves as the trusted advisor for clients with cash management needs to develop, manage and retain ... Expert Sales skills (e.g. closing, client retention) * Proven ability to interact with internal and ...

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Showing results 41-60

All JobsClient Retention JobsClient Retention Manager JobsClient Retention Manager Jobs in Delaware

Client Retention Manager information

See Delaware salary details

$64.6K

$100.3K

$124.6K

How much do client retention manager jobs pay per year?

As of Aug 9, 2026, the average yearly pay for client retention manager in Delaware is $100,304.00, according to ZipRecruiter salary data. Most workers in this role earn between $78,100.00 and $122,600.00 per year, depending on experience, location, and employer.

What is the difference between Client Retention Manager vs Customer Success Manager?

AspectClient Retention ManagerCustomer Success Manager
Primary FocusRetaining existing clients and reducing churnEnsuring customer satisfaction and long-term success
Key ResponsibilitiesDevelop retention strategies, manage client relationshipsOnboard clients, provide support, and optimize product usage
Required SkillsRelationship management, communication, analyticsCustomer support, product knowledge, communication
Work EnvironmentAccount management teams, client-facing rolesCustomer support teams, onboarding teams

While both roles focus on client relationships, the Client Retention Manager primarily concentrates on reducing churn and maintaining existing accounts, whereas the Customer Success Manager emphasizes onboarding, support, and ensuring customers derive value from products or services. Both roles are vital for customer satisfaction but differ in scope and daily activities.

How does a client retention manager collaborate with sales and customer support teams to improve client satisfaction?

A Client Retention Manager works closely with both sales and customer support teams to ensure a seamless client experience. They regularly communicate with sales to understand client expectations and feedback, and with customer support to address ongoing issues and identify trends in client concerns. By facilitating open communication between these departments, they help develop targeted retention strategies, resolve client problems efficiently, and proactively identify opportunities for upselling or cross-selling. This collaborative approach is essential for building strong, long-term client relationships.

What are the key skills and qualifications needed to thrive as a client retention manager, and why are they important?

To thrive as a Client Retention Manager, you need expertise in customer relationship management, strategic account management, and a background in business or marketing. Familiarity with CRM platforms such as Salesforce, customer analytics tools, and sometimes relevant certifications like Certified Customer Experience Professional (CCXP) are typical requirements. Exceptional communication, problem-solving abilities, and a strong customer-centric mindset set top performers apart in this role. These skills and qualities are crucial for building long-term client relationships, reducing churn, and driving sustainable business growth.
Client Retention Manager jobs near you
Infographic showing various Client Retention Manager job openings in Delaware as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $100,304 per year, or $48.2 per hour.

Personal Trainer - Middletown, DE

Svetness Personal Training

Middletown, DE • On-site

$35 - $45/hr

Full-time

Posted 11 days ago

Job description

Are you a dedicated and motivated personal trainer looking to make a significant impact on individuals' lives? We are actively seeking exceptional trainers to join our team and deliver personalized fitness experiences in the comfort of our clients' homes. Join us and be a part of a dynamic community that values your expertise, provides flexibility, and supports your professional growth.
Join Our Team of Elite In-Home Personal Trainers - Empower Lives Through Fitness!
Are you a certified personal trainer passionate about making a real impact? At Svetness, we bring clients to you-so you can focus on what you do best: helping people achieve their fitness goals.
Why Train with Svetness?
Flexible Scheduling - Set your own hours and choose the clients you want to work with.
No Non-Compete - Train where and when you want; your career, your choice.
Competitive Pay - Earn $35 to $45 per hour based on experience and client retention.
Bonuses & Rewards - Get retention bonuses, plus client and trainer referral incentives.
Liability Insurance - You're covered under our General Liability policy for peace of mind.
Dedicated Support Team - Our concierge team handles scheduling and client requests so you can focus on training.
Ongoing Education - Access free webinars, resources, and manager support to enhance your expertise.
Exclusive Discounts - Enjoy 30% off fitness equipment, plus perks on meal prep, supplements, and more.
No Sales Required - We provide a steady stream of clients-no need for marketing.
Svetness App - Manage scheduling, track progress, and log sessions seamlessly.
What You'll Do
As a Certified Personal Trainer, you'll provide personalized, one-on-one and couples' fitness coaching in clients' homes, apartment gyms, or outdoor locations.
Design tailored workout programs based on client goals and assessments
Demonstrate exercises and ensure proper form, adjusting as needed
Track progress using the Svetness Fitness App, including session notes and reassessments
Maintain consistency with client appointments and scheduling
Travel to client locations (up to 45 minutes commute)
What We're Looking For
• Certified Personal Trainer - Accredited by NCCA, DEAC, or NBFE
• CPR/AED Certified - Up-to-date certification required
• Experience - 1-3 years of personal training experience preferred
• Strong Communication Skills - Verbal, written, and technical
• Basic Nutrition Knowledge - Ability to guide clients on healthy habits
• Fitness Expertise - Comfortable with various training methods and equipment
• Physical Capability - Able to lift/push/pull up to 50 lbs.
• Personal Training Equipment - Ability to bring basic training tools as needed
• Reliable Transportation - Must be able to travel to client locations
We take pride in our commitment to building an environment that embraces individuals from different genders, backgrounds, and ethnicities. Our organization values diversity and encourages candidates of all gender identities, backgrounds, and ethnicities to apply. We believe in creating an inclusive space where every individual feels welcome, respected, and valued. Join us in our mission to foster a workplace that celebrates the unique perspectives and experiences of our diverse team.
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About SVETNESS

Sourced by ZipRecruiter

SVETNESS is a premier personal training company based in Leesburg, VA, US. Specialized in the fitness and wellness industry, the principal service of the company revolves around providing customized personal training services that cater to the individual goals of their clients. Since its inception, SVETNESS has been devoted to ensuring a healthy lifestyle for its clienteles through fitness. Deeply rooted in the core values of professionalism, integrity, and innovation, SVETNESS aspires to positively change lives by offering expert fitness guidance underscored by a holistic, client-oriented approach. Their mission aligns with this aspiration, promoting health and wellness while empowering clients to achieve their fitness targets.

Company size

11 - 50 Employees

Headquarters location

Leesburg, VA, US

Year founded

2012

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