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Client Relationship Manager Jobs in Whitby, ON (NOW HIRING)

Baidu USA

Client Manager - Canada

Toronto, ON

As a Client Manager - publisher side, you will be responsible for managing and growing relationships with our clients, which may include advertisers, publishers, agencies, or other stakeholders. Your ...

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Client Relationship Manager information

How much do client relationship managers make in the US?

Client Relationship Managers in the US typically earn a median annual salary of around $65,000 to $85,000, with experienced professionals and those in senior roles earning over $100,000. Compensation varies based on industry, location, experience, and certifications such as CRM or related credentials.

What is the difference between Client Relationship Manager vs Account Executive?

AspectClient Relationship ManagerAccount Executive
Primary FocusMaintaining and strengthening client relationshipsAcquiring new clients and closing sales
Work EnvironmentOngoing client support, account managementSales meetings, prospecting, negotiations
Required SkillsCommunication, relationship-building, customer serviceSales techniques, negotiation, product knowledge
Industry UsageCustomer service, consulting, financeSales, marketing, advertising

While both roles involve client interaction, the Client Relationship Manager focuses on nurturing existing accounts, whereas the Account Executive primarily aims to acquire new clients and drive sales. Understanding these differences helps organizations assign the right responsibilities and candidates for each position.

How does a client relationship manager typically collaborate with sales and account management teams?

As a Client Relationship Manager, you frequently act as a bridge between clients and internal teams such as sales and account management. You'll participate in regular strategy sessions, share client feedback, and help develop tailored solutions that address client needs while supporting business goals. Effective collaboration often involves joint meetings, coordinating on proposals or renewals, and ensuring seamless communication to deliver a consistent and positive client experience. This cross-functional teamwork is essential for both client satisfaction and long-term retention.

What are the key skills and qualifications needed to thrive as a client relationship manager, and why are they important?

To thrive as a Client Relationship Manager, you need a solid background in account management, customer service, and business communication, often supported by a bachelor's degree in business or a related field. Familiarity with CRM software like Salesforce and proficiency in data analysis tools are typically required. Outstanding interpersonal skills, problem-solving abilities, and emotional intelligence set top performers apart in this role. These skills are crucial for building strong client partnerships, ensuring customer satisfaction, and driving business growth.

What is a client relationship manager?

A client relationship manager oversees the relations between a company and its clients. As a client relationship manager, your job duties involve establishing new relationships, maintaining current relationships, and developing strategies to enhance all communications. You often manage client services and help resolve all client complaints. You mostly communicate with clients by phone or email but are sometimes required to meet with them in person. Companies in almost all industries hire client relationship managers. It’s important to have some work experience in the organization’s specific industry.

Is a client relationship manager a good job?

A client relationship manager is a role focused on maintaining and strengthening client connections, often requiring strong communication and interpersonal skills. It can be a rewarding career with opportunities for advancement and salary growth, especially in industries like finance, technology, and consulting. Job satisfaction depends on individual preferences and the work environment, but it generally offers stable employment and the chance to develop valuable business skills.
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What cities near Whitby, ON are hiring for Client Relationship Manager jobs? Cities near Whitby, ON with the most Client Relationship Manager job openings:
Client Relationship Manager jobs near you
Infographic showing various Client Relationship Manager job openings in Whitby, ON as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution.

Associate Relationship Manager, Business Banking (Toronto/ GTA)

CIBC US

Vaughan, ON • On-site

Full-time

Posted 23 days ago

Job description

We're building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what's right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you'll be doing

You'll report into the Senior Manager & Team Lead, Business Banking and will work closely with a Relationship Manager, Business Banking to support client origination, relationship and portfolio management processes as well as assist with client specific financing and cash management solutions.You will perform financial analysis while developing a solid understanding of targeted industries represented by the clients/prospects to which you are assigned to support.You will support business development initiatives with a focus on meeting growth targets and identify business opportunities and financing solutions to meet the needs of the client.

At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, you'll be on-site full-time.

How you'll succeed

  • Business Development Support - Connect with both existing and potential clients including Centres of Influence (COIs) to identify opportunities for future growth and revenue, uncovering high-value opportunities to refer to the Relationship Manager. Assist with the execution of business development initiatives and client functions as appropriate to contribute and enhance the sales pipeline. Proactively participate in business development events to build and enhance CIBC presence and gain market share. Identify and introduce personal opportunities to Personal Banking and Imperial Service partners to further deepen client relationships and support more complex personal needs and planning

  • Client Sales and Service Support - Assist the Relationship Manager in coordinating sales activities for both existing and prospective clients. Identify and analyze business growth opportunities through comprehensive industry, client and prospect research. Assist with financing and cash management proposals in addition to pricing strategies which ensure achievement of targeted profitability thresholds. Promote and demonstrate the use of digital banking options by introducing the client to alternative ways to bank. From time to time, cover vacant portfolios on a temporary basis.

  • Credit Risk Management - Exercise appropriate due diligence prior to making credit recommendations and similarly prior to authorizing or approving any financial transaction or completion of any product sales. Follow established bank policies, procedures, guidelines, practices and required documentation; complete all risk activities.

Who you are

  • You can demonstrate well-developed knowledge of a full range of credit products/ services, lending practices, credit analysis, compliance standards and ability to read/interpret financial statements. You can demonstrate well-developed knowledge of sales practices and experience in a professional fast-paced sales and service environment.

  • You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it's the right thing to do.

  • You act like an owner. You thrive when you're empowered to take the lead, go above and beyond, and deliver results.

  • You're driven by collective success. You know that collaboration can transform a good idea into a great one. You understand the power of an inclusive team that enjoys working together to bring a shared vision to life.

  • You have completed an undergraduate degree/diploma in Business, Finance, Accounting, or related field.

  • Values matter to you. You bring your real self to work and you live our values - trust, teamwork and accountability.

At CIBC, we seek individuals who value innovation,collaboration and client service. This posting is for a rolewe regularly recruit for to support our talent pipeline. Applyto be considered for future opportunities.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential.

  • We work to recognize you in meaningful, personalized ways including a competitive compensation, a banking benefit*, wellbeing support and additional offers such as employee and family assistance programs and MomentMakers, our social, points-based recognition program.

  • Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

*Subject to program terms and conditions

What you need to know

  • CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com

  • CIBC is committed to clarity in our hiring process. All roles posted are opportunities we're actively recruiting for, unless stated otherwise.

  • You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit

  • We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).

  • We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Expected End Date

2026-08-18

Job Location

Vaughan-Bathurst and Steeles

Employment Type

Regular

Weekly Hours

37.5

Skills

Client Needs Assessments, Client Service, Commercial Acumen, Customer Experience (CX), Financial Products, Teamwork

Apply