Client Relationship Manager Jobs in Waterloo, ON

We are currently seeking a Waste Management Engineer to join our Waste Management team. Our team specializes in delivering progressive, sustainable waste management solutions across Canada, drawing on over 50 years of industry knowledge and comprehensive technical capabilities.

This is a new position and can be based at any one of our Ontario offices:  Ottawa, Kingston, North York, Downtown Toronto, Oakville, Hamilton, Guelph, Kitchener, London, Chatham, or Windsor. 

We offer flexible work hours and hybrid work arrangement options to help balance the competing demands of work and personal life.

About Dillon

Dillon Consulting Limited (Dillon) is a proudly Canadian, 100% employee-owned professional consulting firm specializing in planning, engineering, environmental science, and management. With over 25 offices and more than 1100 employees across Canada, we offer a wide range of services related to building and improving facilities and infrastructure, protecting the environment, and developing communities.

At Dillon, we strive to remain at the forefront of technology and innovation and thrive on interdisciplinary collaboration, empowering our people to challenge conventional thinking and build careers focused on creating a lasting impact in our communities. We are committed to ongoing professional development and celebrate the unique perspectives that each team member brings to the table.

Employee ownership is available to all Dillon team members, and over 60% of our employees own shares in Dillon. Through employee ownership, we return the financial benefit created by our project work to the very people who created that value. Because we are an employee-owned firm, your voice will be an essential part of our shared success.

Project Management & Technical

• Manage and/or coordinate solid waste projects including those related to landfill design, waste management master planning, facility evaluation, facility design and operations.
• Contribute to design and technical review including the preliminary and detailed design of solid waste projects related to waste facility design (landfill, transfer station, compost facilities), facility evaluation, facility operations, landfill gas management, leachate management, and construction administration and oversight.
• Contribute to technical and professional leadership within the firm.
• Preparation of technical reports, assessments, and memorandums, approval and permitting applications and public-facing documents.
• Liaise with multidisciplinary project teams (including engineers, project managers, planners, environmental scientists, and technical support staff)

Sustainable Business Development

• Contribute to business development activities including the preparation of project proposals, financial proposals, presentations, and client liaison.
• Identify and develop new business opportunities.
• Lead the maintenance of existing client relationships including preparation of proposals and statement of qualifications.
• Business travel upon request.

Learning & Development

• Commit to self-development and ongoing learning and professional development.
• Input to the career development of junior staff, including technical direction, training recommendations, coaching and mentoring.
• Contribute to Dillon's corporate profile through active participation in professional associations and committees.

• A degree in civil, environmental, or geotechnical engineering.
• Licensed to practice as a professional engineer in Ontario or eligible to be licensed within six months.
• Minimum of ten years' experience in solid waste management for public and/or private clients.

• A degree in civil, environmental, or geotechnical engineering.
• Licensed to practice as a professional engineer in Ontario or eligible to be licensed within six months.
• Minimum of ten years' experience in solid waste management for public and/or private clients.
• Proven leadership and business development capabilities. Demonstrated abilities in the management of multidisciplinary project teams, including engineers, planners and environmental scientists.
• Functional and detailed design of solid waste management facilities, including landfills, organic processing facilities and transfer stations.
• Proven skills in client relationship management and business development.
• In-depth knowledge of applicable waste management legislation including environmental assessment requirements and the approvals application process.
• Experienced in working with multidisciplinary team members on solid waste management planning, facility design, permitting and construction.
• An understanding of business issues associated with consulting engineering and planning.
• Exceptional communication (verbal and written) skills are essential.

Compensation

$82,000.00 - $132,000.00

At Dillon, we believe in transparency. The following salary range is what we expect to offer for this position. It will be dependent on the successful applicant's education, experience, and skills, in addition to internal equity and geographic region. Dillon reserves the right to pay outside of the posted range, contingent on factors unrelated to an applicant's gender or other status protected by provincial and/or federal law.

Why choose DillonDillon is powered by people who are technically proficient, passionate about socially important projects, and motivated to deliver superior, tangible results. We strive to remain at the forefront of technology and innovation, and are empowered to continually grow and develop.

We live our core values:

• Reliability: words result in actions that build trust;
• Achievement: do the work to hit the target;
• Continuous development: always learning; always adapting; always growing;
• Creativity: discover new possibilities;
• Courage: do the things that matter, especially when it's hard;
• Inclusiveness: enabling belonging to draw strength from our differences.

In addition to a competitive base salary, Dillon offers:

• Flexible work hours and hybrid work arrangement options to help balance the competing demands of work and personal life
• Employee share purchase plan
  • Dillon is 100% employee-owned, and share ownership is open to all employees. Our annual share dividends have historically outperformed the market average.
• Dillon's Overtime Directive
  • This Management Directive establishes a firm-wide 40-hour weekly overtime threshold, after which premium pay applies, ensuring consistent and fair compensation across all Canadian offices.
• Competitive benefits package, including:
  • Comprehensive health benefits
  • Generous retirement savings plan with employer matching up to 5.5%
  • Student loan repayment assistance
  • Wellness allowance and enhanced mental health benefits
  • Ample paid vacation
  • Employee and Family Assistance Program (EFAP)
  • Goodlife Fitness Corporate Membership rates

Health & Safety at Dillon

Prospective employees are expected to fully align with Dillon's core commitment to Health & Safety. This includes active, ongoing engagement with our Health & Safety processes and platform, and the active, ongoing identification and reporting of health and safety hazards.

Employment Equity, Diversity & Inclusion at Dillon

Dillon is committed to employment equity and an inclusive, diverse workplace where opportunities are based on skills and abilities. If you require accommodation during the interview process, please let us know.

Technology enablement and the use of AI at Dillon

Please be advised that Dillon uses AI-assisted tools to support aspects of our recruitment process to increase efficiency and fairness. While AI supports the process, all hiring decisions are made by our human recruiting team. By applying, you acknowledge and consent to this use.

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