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Client Relationship Manager Jobs in Elgin, IL (NOW HIRING)

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$28.7K

$56.7K

$96.9K

How much do client relationship manager jobs pay per year?

As of Sep 3, 2026, the average yearly pay for client relationship manager in Elgin, IL is $56,724.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,000.00 and $64,300.00 per year, depending on experience, location, and employer.

What is a client relationship manager?

A client relationship manager oversees the relations between a company and its clients. As a client relationship manager, your job duties involve establishing new relationships, maintaining current relationships, and developing strategies to enhance all communications. You often manage client services and help resolve all client complaints. You mostly communicate with clients by phone or email but are sometimes required to meet with them in person. Companies in almost all industries hire client relationship managers. It’s important to have some work experience in the organization’s specific industry.

What are the key skills and qualifications needed to thrive as a client relationship manager, and why are they important?

To thrive as a Client Relationship Manager, you need a solid background in account management, customer service, and business communication, often supported by a bachelor's degree in business or a related field. Familiarity with CRM software like Salesforce and proficiency in data analysis tools are typically required. Outstanding interpersonal skills, problem-solving abilities, and emotional intelligence set top performers apart in this role. These skills are crucial for building strong client partnerships, ensuring customer satisfaction, and driving business growth.

How does a client relationship manager typically collaborate with sales and account management teams?

As a Client Relationship Manager, you frequently act as a bridge between clients and internal teams such as sales and account management. You'll participate in regular strategy sessions, share client feedback, and help develop tailored solutions that address client needs while supporting business goals. Effective collaboration often involves joint meetings, coordinating on proposals or renewals, and ensuring seamless communication to deliver a consistent and positive client experience. This cross-functional teamwork is essential for both client satisfaction and long-term retention.

What is the difference between Client Relationship Manager vs Account Executive?

AspectClient Relationship ManagerAccount Executive
Primary FocusMaintaining and strengthening client relationshipsAcquiring new clients and closing sales
Work EnvironmentOngoing client support, account managementSales meetings, prospecting, negotiations
Required SkillsCommunication, relationship-building, customer serviceSales techniques, negotiation, product knowledge
Industry UsageCustomer service, consulting, financeSales, marketing, advertising

While both roles involve client interaction, the Client Relationship Manager focuses on nurturing existing accounts, whereas the Account Executive primarily aims to acquire new clients and drive sales. Understanding these differences helps organizations assign the right responsibilities and candidates for each position.

How much do client relationship managers make in the US?

In the US, client relationship managers typically earn an average salary between $60,000 and $100,000 annually, depending on experience, industry, and location. Senior or specialized roles can pay higher, often exceeding $120,000 with bonuses and benefits included.

How much does a client relationship manager make?

The average salary for a client relationship manager typically ranges from $50,000 to $85,000 per year, depending on experience, industry, and location. Senior or specialized roles can earn higher salaries, and many positions include bonuses or commissions based on performance.

Is a client relationship manager a good job?

A client relationship manager is a role focused on maintaining and strengthening client connections, often requiring strong communication and interpersonal skills. It can be a rewarding career with opportunities for advancement, especially in industries like finance, technology, and consulting. Job satisfaction depends on individual preferences, work environment, and the ability to meet client needs effectively.
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The top searched job categories for Client Relationship Manager jobs in Elgin, IL are:

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Client Relationship Manager jobs near you
Infographic showing various Client Relationship Manager job openings in Elgin, IL as of August 2026, with employment types broken down into 84% Full Time, 15% Part Time, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $56,724 per year, or $27.3 per hour.

Consumer (Hospitality) - Client Relationship Manager

Cognizant Technology Solutions

Chicago, IL • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 20 days ago

Cognizant rating

7.0

Company rating: 7.0 out of 10

Based on 87 frontline employees who took The Breakroom Quiz

59th of 72 rated business consultants

Job description

Job Summary
This hybrid role focuses on building and maintaining strategic client relationships to drive long term business value through business relationship management practices. The client relationship manager will collaborate closely with internal stakeholders and clients to understand needs align services and solutions and enhance satisfaction and retention. This role includes day time collaboration across functions structured account planning and proactive issue resolution while ensuring consist
Responsibilities
  • Manage complex client portfolios by developing structured relationship plans that align client objectives with organization capabilities and measurable business outcomes
  • Strengthen and expand existing client relationships while cultivating new stakeholder connections to increase the account footprint. Proactively identify, develop, and pursue new growth opportunities within the account.Strengthen and expand existing client relationships while cultivating new stakeholder connections to increase the account footprint. Proactively identify, develop, and pursue new growth opportunities within the account.
  • Drive client satisfaction by proactively identifying service improvement opportunities and coordinating cross functional responses that address emerging needs and reduce operational friction
  • Coordinate regular account reviews with clients to present performance insights discuss upcoming initiatives and agree on clear priorities that support long term value creation
  • Guide the translation of client business requirements into actionable service roadmaps by partnering with internal teams and ensuring timely communication of expectations and milestones
  • Oversee issue resolution processes by tracking escalations facilitating root cause analysis and ensuring corrective actions are implemented and monitored for sustained improvement
  • Collaborate with commercial and delivery teams to shape proposals that reflect client context business relationship management principles and realistic commitments that can be reliably achieved
  • Align relationship strategies with food services and hotel domain practices by incorporating sector insights into recommendations that support operational efficiency and guest experience enhancements
  • Support hybrid working practices by organizing structured communication rhythms digital touchpoints and onsite interactions that maintain continuity and trust with client stakeholders
  • Strengthen internal understanding of client environments by sharing business relationship management findings and fostering alignment between technology operational and commercial groups
  • Monitor key relationship health indicators such as satisfaction retention trend drivers and feedback themes and convert them into clear actions that enhance client partnership resilience
  • Promote adoption of business relationship management frameworks and tools across teams to standardize engagement methods and improve transparency on commitments dependencies and delivery risks
  • Coordinate internal governance forums to ensure that commitments made to clients are tracked resourced appropriately and adjusted in response to changing business or operational constraints
  • Document and communicate lessons learned from major engagements so that future client interactions benefit from improved practices and more consistent outcomes across the portfolio

Qualifications
  • Possess extensive experience in business relationship management including structured stakeholder analysis value mapping and collaborative planning for complex enterprise clients
  • Demonstrate strong background engaging with food services and hotel domain organizations with the ability to contextualize operational challenges and service models in client discussions
  • Exhibit advanced communication and negotiation capabilities with a focus on clear expectation setting conflict management and transparent follow through across hybrid work environments
  • Apply analytical skills to interpret account performance metrics risk indicators and qualitative feedback and convert these insights into targeted actions that improve relationship health
  • Utilize collaboration tools and client management platforms effectively to maintain accurate records of engagements follow ups and commitments that support consistent day shift operations
  • Show proven ability to work independently with minimal supervision while coordinating diverse internal contributors to deliver cohesive outcomes for strategic client accounts
  • Display commitment to ethical practices sustainability considerations and inclusive client engagement approaches that reinforce organization purpose and broader societal impact

Certifications Required
Certified Business Relationship Manager CBTL or equivalent business relationship management certification preferred
Top Reasons to Join Our Team
Excellent compensation/benefits. A strong financial incentive package that includes a solid base salary with a highly attractive bonus plan. Further incentives include award programs, club trips, and excellent benefits package. Wide exposure to industry, product, and functional standard methodologies; as well as outstanding teams supporting your sales pursuits. Encouraging management team that rewards initiative & success. Exciting, industry leading practice where you can truly build a long-term career. Congenial, collaborative, and goal-oriented environment; the opportunity to work with and learn from a diverse, highly experienced team of business professionals. Tremendous opportunities for growth with a real career path promoting career advancement.
Salary and Other Compensation:
The annual base salary for this position is between $150,000-$180,000 depending on experience and other qualifications of the successful candidate.
This position is also eligible for Cognizant's discretionary annual bonus program, based on performance and subject to the terms of Cognizant's applicable plans.
Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
  • Medical/Dental/Vision/Life Insurance
  • Paid holidays plus Paid Time Off
  • 401(k) plan and contributions
  • Long-term/Short-term Disability
  • Paid Parental Leave
  • Employee Stock Purchase Plan

Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
A Good fit for the Cognizant culture
A person who possesses a true passion for changing organizations for the better, and desires to do so within a goal, yet professional atmosphere filled with business professionals who all manifest a belief in partnership, innovation, and excellence. Our "Cultural Value Drivers" are well-known and clearly communicated within the organization: Open, Visible, Motivated, Empowered, Opportunity-Filled, Flexible & Collaborative.
Must be legally authorized to work in the United States without the need for employer sponsorship, now or any time in the future.
About Cognizant:
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, bridging the gap between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization's unique context into technology systems that amplify human potential, drive tangible outcomes and keep global enterprises ahead in a fast-changing world. See how at cognizant.ai or @cognizant.
Additional employment information
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.
If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] for roles based in the Americas or [email protected] for roles based in India.

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