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Client Relationship Director Jobs in Virginia (NOW HIRING)

MARKETview

Director of Client Success

Richmond, VA · On-site

$100K - $110K/yr

Build trust and strengthen relationships by establishing a deep understanding of each client's goals and keeping those goals at the forefront of the partnership * Maintain regular contact with ...

Associa

Community Branch Director

Newport News, VA · On-site

$75K - $95K/yr

The Community Director provides strategic leadership, operational oversight, and client relationship management for the branch. This role oversees a division of homeowner associations across the ...

MARKETview

Director of Client Success

Richmond, VA · On-site

$100K - $110K/yr

Build trust and strengthen relationships by establishing a deep understanding of each client's goals and keeping those goals at the forefront of the partnership * Maintain regular contact with ...

K2D Strategies

Account Director

Arlington, VA · On-site +1

The Account Director is responsible for developing the strategy and overseeing the execution and ... Build and manage client relationships through regular meetings, calls, and ongoing communications

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Showing results 21-40

All JobsClient Relationship JobsClient Relationship Director JobsClient Relationship Director Jobs in Virginia

Client Relationship Director information

See Virginia salary details

$28.8K

$56.9K

$97.2K

How much do client relationship director jobs pay per year?

As of Aug 21, 2026, the average yearly pay for client relationship director in Virginia is $56,891.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,100.00 and $64,400.00 per year, depending on experience, location, and employer.

What does a client relationship director do?

A Client Relationship Director is responsible for managing and nurturing relationships with key clients to ensure their satisfaction and loyalty. They act as the main point of contact between clients and the company, addressing concerns, understanding client needs, and identifying opportunities for additional business. They often work closely with sales, marketing, and product teams to deliver tailored solutions and drive business growth. The role also involves negotiating contracts, overseeing account performance, and ensuring clients receive high-quality service.

What skills and qualifications are needed to thrive as a client relationship director?

To thrive as a Client Relationship Director, you need expertise in account management, strategic planning, and business development, often supported by a relevant degree and experience in client-facing roles. Familiarity with CRM software, data analytics tools, and project management systems is typically required. Outstanding communication, negotiation, and leadership skills help build strong client partnerships and lead teams effectively. These abilities are crucial for driving client satisfaction, retaining key accounts, and supporting business growth.

How does a client relationship director typically collaborate with internal teams to enhance client satisfaction?

A Client Relationship Director works closely with various internal teams such as sales, marketing, product development, and customer support to ensure clients receive consistent and high-quality service. They act as a liaison, communicating client needs and expectations, and facilitating cross-departmental initiatives to address client concerns or opportunities. Regular meetings and strategic planning sessions are common, helping to align internal resources with client objectives. This collaborative approach not only improves client satisfaction but also drives long-term business growth.

What is the difference between Client Relationship Director vs Account Manager?

AspectClient Relationship DirectorAccount Manager
ResponsibilitiesDeveloping strategic client relationships, overseeing large accounts, and driving business growthManaging day-to-day client accounts, ensuring service delivery, and maintaining client satisfaction
Required SkillsStrong strategic thinking, leadership, and communication skillsCustomer service, organization, and relationship management skills
Work EnvironmentSenior client-facing roles, often in corporate or agency settingsClient service teams, sales, or account management departments
Common UsageUsed in industries like marketing, consulting, and finance for high-level client engagementCommon in sales, advertising, and service industries for managing client accounts

The main difference is that a Client Relationship Director focuses on strategic, high-level relationship development and growth, while an Account Manager handles daily client interactions and service delivery. Both roles require strong communication skills, but the Director role is more senior and strategic in nature.

What are the most commonly searched types of Client Relationship jobs in Virginia?

The most popular types of Client Relationship jobs in Virginia are:

What cities in Virginia are hiring for Client Relationship Director jobs?

Cities in Virginia with the most Client Relationship Director job openings:

Client Relationship Director jobs near you
Infographic showing various Client Relationship Director job openings in Virginia as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 18% Part Time, and 5% Contract. Highlights an 70% Physical, 4% Hybrid, and 26% Remote job distribution, with an average salary of $56,891 per year, or $27.4 per hour.

Director of Client Success

MARKETview

Richmond, VA • On-site

$100K - $110K/yr

Full-time

Re-posted 18 days ago

Job description

MARKETview Education Partners is seeking bright, talented and motivated individuals to join our client success team in support of our college and university clients' success. Individuals will becritical contributors to a fast-growing, early-stage education technology business and will have the unique benefit of joining a supportive and collaborative team of experienced professionals on the ground level.

As an essential member of the client-facing team, individuals will be responsible for developing and maintaining relationships with our college and university partners. Individuals will play a key role in ensuring each client delivery and engagement is providing ample value.

Responsibilities:

  • Serve as an advocate for each client, ensuring they receive the highest standards of service
  • Build trust and strengthen relationships by establishing a deep understanding of each client's goals and keeping those goals at the forefront of the partnership
  • Maintain regular contact with clients, serving as the day-to-day point of contact and relationship manager
  • Provide campus leadership with objective data and actionable insights that will lead to better decision making
  • Work cross-functionally with Data and Analytics, Marketing and Business Development teams to ensure clients receive maximum value
  • Encourage client usage of the MARKETview platform and drive client participation in events, meetings and other engagement opportunities
  • Contribute to the client service roadmap, helping to guide product enhancements and development
  • Utilize internal systems, processes and tracking for optimal client engagement


Minimum Requirements:

  • Bachelor's degree
  • Minimum of 5-10 years experience in client relationship management, account management, or customer success roles
  • Sharp analytical skills with the ability to interpret client data and translate it to meaningful insights
  • A passion for serving clients and helping them achieve success
  • Highly organized and keen attention to detail
  • Critical thinking and problem-solving skills
  • Exceptional time management skills
  • Desire to be curious and willingness to learn by asking thoughtful questions
  • Positive and motivated attitude
  • Desire to help build the client service culture, grow career and expand client leadership skills


Preferred Experience:

  • Experience in supporting and serving a senior-level team
  • Experience serving institutions of higher education


Bonus Experience:

  • Working in data-driven environments
  • Using market leading CRM(s) and web conferencing platform(s)


Why MARKETview Education Partners?

The MARKETview team is united by a common passion toincrease higher education access while improving the performance of colleges and universities and the educational outcomes for students and families. This is the spirit that drives every client partner relationship, as we serve the mission of each with an unwavering commitment to their goals and success. We are looking for equally passionate team members with a similar disposition and willingness to put the success of others - partners and teammates - before their own. If this is you, you'll fit right in.


Job Type:Full-time, on-site

Location: Richmond, VA

Salary Range: $100,000 to $110,000 (depending on education and experience)

Equal Opportunity

MARKETview is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic under applicable law.

Employment Type: FULL_TIME

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