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Client Relationship Associate Jobs in Philadelphia, PA

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Client Relationship Manager

Mantua, NJ · On-site

$54 - $66/hr

Mentor and support Client Relationship Specialists and Associates * Ensure KPIs, productivity goals, and client expectations are consistently met Who Thrives in This Role * Relationship-focused ...

Life Managers & Associates

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Client Relationship Manager (Aging Services)

Havertown, PA · On-site

$26 - $29/hr

... Associates Life Managers & Associates supports older adults by managing the financial ... As a Client Relationship Manager, you serve as the primary point of contact for clients and their ...

TIAA

Third-Party Relationship Management

Philadelphia, PA · On-site

$124K - $174K/yr

Adopts an integrated approach through the client engagement model. * Addresses advisor skill set ... We equip our associates with future-focused skills and AI tools that enable us to advance our ...

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Client Relationship Associate information

See Philadelphia, PA salary details

$25.2K

$47.5K

$67.6K

How much do client relationship associate jobs pay per year?

As of Sep 5, 2026, the average yearly pay for client relationship associate in Philadelphia, PA is $47,517.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,400.00 and $50,500.00 per year, depending on experience, location, and employer.

What does a client relationship associate do?

A Client Relationship Associate is responsible for building and maintaining positive relationships with clients on behalf of a company. They serve as a key point of contact, addressing client inquiries, resolving issues, and ensuring a high level of customer satisfaction. Their role often involves coordinating with internal teams to meet client needs, providing updates, and identifying opportunities to strengthen client relationships. Effective communication, problem-solving skills, and a customer-focused mindset are essential for success in this position.

What are the key skills and qualifications needed to thrive as a client relationship associate, and why are they important?

To thrive as a Client Relationship Associate, you need strong interpersonal skills, a customer service mindset, and typically a bachelor's degree in business or a related field. Familiarity with CRM software, Microsoft Office Suite, and sometimes industry-specific platforms is often required. Outstanding communication, problem-solving abilities, and attention to detail help you build trust and effectively address client needs. These skills are vital for maintaining client satisfaction, ensuring retention, and supporting business growth.

How does a client relationship associate typically collaborate with other departments to ensure client satisfaction?

Client Relationship Associates frequently work with teams such as sales, account management, and customer support to deliver a seamless client experience. They often act as the main point of contact for clients, relaying feedback and requests to appropriate internal teams. This requires clear communication, prompt follow-up, and a proactive approach to resolving any issues. Building strong internal relationships helps them advocate effectively for client needs and ensures that clients receive timely, accurate information.

What skills are needed for a client relationship associate?

A client relationship associate needs strong communication and interpersonal skills to build and maintain client trust. They should have good organizational abilities, problem-solving skills, and proficiency with customer relationship management (CRM) software. Attention to detail and the ability to handle multiple tasks are also important for success in this role.

What are the most commonly searched types of Client Relationship jobs in Philadelphia, PA?

The most popular types of Client Relationship jobs in Philadelphia, PA are:

What are popular job titles related to Client Relationship Associate jobs in Philadelphia, PA?

For Client Relationship Associate jobs in Philadelphia, PA, the most frequently searched job titles are:

What job categories do people searching Client Relationship Associate jobs in Philadelphia, PA look for?

The top searched job categories for Client Relationship Associate jobs in Philadelphia, PA are:

What cities near Philadelphia, PA are hiring for Client Relationship Associate jobs?

Cities near Philadelphia, PA with the most Client Relationship Associate job openings:

Client Relationship Associate jobs near you
Infographic showing various Client Relationship Associate job openings in Philadelphia, PA as of August 2026, with employment types broken down into 86% Full Time, 10% Part Time, and 4% Contract. Highlights an 63% Physical, 3% Hybrid, and 34% Remote job distribution, with an average salary of $47,517 per year, or $22.8 per hour.

Client Relationship Manager

NEST - Integrated Facilities Management

NJ • On-site

$60K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted yesterday

Job description

Client Relationship Manager
Client ownership. Strategic impact. Trusted partnerships.If you're confident managing client relationships, navigating fast-paced environments, and balancing service quality with financial performance this role is for you.
Sewell, New Jersey / Naples, Florida
Who We Are
NEST is a pioneer in the Integrated Facilities Management (IFM) industry. Since 1994, we've helped multi-site organizations achieve real cost savings through industry-leading technology, operational excellence, and a deep understanding of brand standards.
We believe strong client relationships are built through accountability, communication, and teamwork.
What You'll Do
You'll serve as the primary liaison between corporate clients, internal teams, and our Independent Service Providers (ISPs), owning a dedicated book of business from end to end.
  • Build and maintain strong client relationships to retain and grow business
  • Manage a dedicated portfolio of client accounts
  • Lead client meetings and support Quarterly Business Reviews (QBRs)
  • Handle escalations and coordinate resolution with Operations and ISP partners
  • Oversee work order activity, service performance, and SLAs
  • Review financial reporting, monitor margins, and address billing or proposal issues
  • Collaborate with Sales on growth opportunities and maintain CRM activity
  • Mentor and support Client Relationship Specialists and Associates
  • Ensure KPIs, productivity goals, and client expectations are consistently met

Who Thrives in This Role
  • Relationship-focused professionals comfortable working with corporate clients
  • Strong communicators who can address service, pricing, and performance questions
  • Organized, strategic thinkers who manage multiple priorities effectively
  • Team-oriented leaders who enjoy mentoring and collaboration

Requirements
  • High school diploma or GED
  • 3+ years of client relationship management, account management or operational leadership (facilities, service management or similar industries preferred)
  • Strong understanding of client service, financial metrics, and KPIs
  • Comfortable with reporting tools, CRM systems, and Microsoft Office (Power BI a plus)
  • Ability to travel up to 10% as needed

Pay & Perks
  • Competitive starting salary at $60k based on experience
  • Eligibility for Company Incentive Program
  • PTO package including Holiday, vacation, personal and sick time
  • Medical plans with employer contribution
  • 401(k) with company match
  • Employer-paid life insurance ($15,000)
  • Employee Assistance Program (EAP) with insurance plan
  • Optional Dental, Vision, Pet Insurance, Legal & Identity Protection
  • Company-sponsored engagement and philanthropic events

Our Values
  • Innovation: Driving results through technology and operational excellence
  • Helping: Supporting clients, communities, service providers, and employees
  • Together: Building trusted partnerships through teamwork and respect

Equal Opportunity Employer
NEST is proud to be an Equal Opportunity and Equal Pay Employer.
If you're ready to own client relationships and make a real impact apply today.
We're excited to meet you.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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