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Client Relationship Associate Jobs in Normal, IL

Peoplelink Group

Branch Manager

Bloomington, IL · On-site

$66 - $82K/hr

... client relationships, and ensuring the successful placement of candidates. You will be responsible ... Associate degree or equivalent experience * Strong affinity for business development, including ...

Steampunk

Salesforce Solution Architect

Bloomington, IL · On-site

$140 - $190/hr

Confident and comfortable partnering with the client to deliver scalable and efficient solutions as ... Associate's degree and 12+ years of experience * Masters degree and 8+ years of experience * 8+ ...

NVA

Certified Veterinary Technician (CVT)

Bloomington, IL · On-site

$19 - $21.50/hr

... relationships with clients and patients-this could be a great fit. We are a 2-doctor small animal ... Provide excellent client communication and education What We're Looking For * Certified Veterinary ...

NVA

Certified Veterinary Technician (CVT)

Bloomington, IL · On-site

$19 - $21.50/hr

... relationships with clients and patients-this could be a great fit. We are a 2-doctor small animal ... Provide excellent client communication and education What We're Looking For * Certified Veterinary ...

YK Solutions LLC

P/C Senior Actuary

Bloomington, IL · Hybrid

$110K - $150K/yr

... Confidential Client) is a leading insurance and financial services company serving nearly one ... We are committed to building strong relationships with our clients and communities, working ...

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All JobsClient Relationship Associate JobsClient Relationship Associate Jobs in Normal, IL

Client Relationship Associate information

See Normal, IL salary details

$24.4K

$46K

$65.5K

How much do client relationship associate jobs pay per year?

As of Aug 12, 2026, the average yearly pay for client relationship associate in Normal, IL is $46,037.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,100.00 and $48,900.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a client relationship associate, and why are they important?

To thrive as a Client Relationship Associate, you need strong interpersonal skills, a customer service mindset, and typically a bachelor's degree in business or a related field. Familiarity with CRM software, Microsoft Office Suite, and sometimes industry-specific platforms is often required. Outstanding communication, problem-solving abilities, and attention to detail help you build trust and effectively address client needs. These skills are vital for maintaining client satisfaction, ensuring retention, and supporting business growth.

How does a client relationship associate typically collaborate with other departments to ensure client satisfaction?

Client Relationship Associates frequently work with teams such as sales, account management, and customer support to deliver a seamless client experience. They often act as the main point of contact for clients, relaying feedback and requests to appropriate internal teams. This requires clear communication, prompt follow-up, and a proactive approach to resolving any issues. Building strong internal relationships helps them advocate effectively for client needs and ensures that clients receive timely, accurate information.

What does a client relationship associate do?

A Client Relationship Associate is responsible for building and maintaining positive relationships with clients on behalf of a company. They serve as a key point of contact, addressing client inquiries, resolving issues, and ensuring a high level of customer satisfaction. Their role often involves coordinating with internal teams to meet client needs, providing updates, and identifying opportunities to strengthen client relationships. Effective communication, problem-solving skills, and a customer-focused mindset are essential for success in this position.
What cities near Normal, IL are hiring for Client Relationship Associate jobs? Cities near Normal, IL with the most Client Relationship Associate job openings:
Client Relationship Associate jobs near you
Infographic showing various Client Relationship Associate job openings in Normal, IL as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 14% Part Time, and 6% Contract. Highlights an 86% Physical, 4% Hybrid, and 10% Remote job distribution, with an average salary of $46,037 per year, or $22.1 per hour.

Sales Professional - Inside Sales

Service Corporation International

Bloomington, IL • On-site

$50K - $100K/yr

Full-time

Re-posted 25 days ago

Service Corporation International rating

6.7

Company rating: 6.7 out of 10

Based on 94 frontline employees who took The Breakroom Quiz

5th of 9 rated funeral services

Job description

Our associates celebrate lives. We celebrate our associates.
Accountable for serving client families by making at need cemetery arrangements, and selling pre-need arrangements. The Sales Professional serves families by providing exemplary personalized service and plays an essential role in generating revenue for the cemetery as well as acting as the primary contact for families.
Job Responsibilities
Lead Generation
  • Holds self-accountable for prospecting a minimum of 1-2 hours each day
  • Obtains referrals from families served by the location
  • Networks and builds community and civic relationships
  • Explains and presents presentations to families served and referred families
  • Maintains and tracks activity levels to ensure productivity

Build Relationships with Families
  • Responds to client inquiries in a timely, respectful, sensitive and professional manner
  • Connects with families through listening, honest communication and genuine concern
  • Develops an understanding of each family's unique needs and offers solutions that provide value to them
  • Stays in touch with families to ensure satisfaction
  • Prepares for all appointments and performs all procedures with professionalism and attention to detail
  • Follows through on all customer problems and requests
  • Builds trust-based relationships to earn the right to ask for referrals
  • Earns the right to gain referrals to offer protection to protect family members, and the family's relatives and friends, by educating them on the benefits of pre-planning

Teamwork
  • Represents a continuous link from services provided at need, through aftercare, to providing services to protect families in the future
  • Collaborates and teams with funeral directors, location managers, and other members of funeral home and or cemetery staff, to provide seamless, high quality service
  • Thoroughly and completely reviews previous services and contacts with families to prepare to support current needs and or sales
  • Shares family concerns with rest of the SCI team

Minimum Requirements
Education
  • High school diploma or equivalent
  • 1-2 years of college or an equivalent of education and experience

Experience
  • High school equivalency and 1-2 years of college or an equivalent of education and experience
  • 1-2 years of customer service or sales industry experience preferred

Licenses
  • Current state/province issued driver's license with an acceptable driving record
  • Insurance license if required by state/province law and as prescribed by each state board

Knowledge, Skills and Abilities
  • Must be able to pass the Company's internal presentation certification within thirty days of hire
  • Ability to work a number of evenings and or weekends every month
  • Ability to drive frequently
  • Ability to obtain and maintain an insurance license if required by state/province
  • Flexible hours but, at times must have the ability to work up to 12 hours in a day
  • Ability to treat others with empathy and respect
  • Knowledge of computers and some software
  • Customer service skills

Compensation: $50,000 to $100,000 targeted compensation (with higher earnings potential based on exceptional performance)
#SCI
Postal Code: 61704-2524
Category (Portal Searching): Sales
Job Location: US-IL - Bloomington

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