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Client Relationship Associate Jobs in London, ON

CIBC

Client Associate (IR licensed) Wood Gundy

London, ON · On-site

CA$48K - CA$56K/yr

We're building a relationship-oriented bank for the modern world. We need talented, passionate ... To learn more about CIBC, please visit CIBC.com What you'll be doing As a Client Associate, you ...

Inizio Engage

Virtual Engagement Associate

London, ON · Remote

Virtual Engagement Associate Inizio Engage is seeking an energetic and customer-focused Virtual ... our client. You will build professional relationships, provide exceptional customer service ...

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All JobsClient Relationship Associate JobsClient Relationship Associate Jobs in London, ON

Client Relationship Associate information

See London, ON salary details

$20.7K

$37.5K

$53.9K

How much do client relationship associate jobs pay per year?

As of Aug 30, 2026, the average yearly pay for client relationship associate in London, ON is $37,478.00, according to ZipRecruiter salary data. Most workers in this role earn between $31,937.00 and $41,432.00 per year, depending on experience, location, and employer.

What does a client relationship associate do?

A Client Relationship Associate is responsible for building and maintaining positive relationships with clients on behalf of a company. They serve as a key point of contact, addressing client inquiries, resolving issues, and ensuring a high level of customer satisfaction. Their role often involves coordinating with internal teams to meet client needs, providing updates, and identifying opportunities to strengthen client relationships. Effective communication, problem-solving skills, and a customer-focused mindset are essential for success in this position.

What are the key skills and qualifications needed to thrive as a client relationship associate, and why are they important?

To thrive as a Client Relationship Associate, you need strong interpersonal skills, a customer service mindset, and typically a bachelor's degree in business or a related field. Familiarity with CRM software, Microsoft Office Suite, and sometimes industry-specific platforms is often required. Outstanding communication, problem-solving abilities, and attention to detail help you build trust and effectively address client needs. These skills are vital for maintaining client satisfaction, ensuring retention, and supporting business growth.

How does a client relationship associate typically collaborate with other departments to ensure client satisfaction?

Client Relationship Associates frequently work with teams such as sales, account management, and customer support to deliver a seamless client experience. They often act as the main point of contact for clients, relaying feedback and requests to appropriate internal teams. This requires clear communication, prompt follow-up, and a proactive approach to resolving any issues. Building strong internal relationships helps them advocate effectively for client needs and ensures that clients receive timely, accurate information.

What skills are needed for a client relationship associate?

A client relationship associate needs strong communication and interpersonal skills to build and maintain client trust. They should have good organizational abilities, problem-solving skills, and proficiency with customer relationship management (CRM) software. Attention to detail and the ability to handle multiple tasks are also important for success in this role.

What are the most commonly searched types of Client Relationship jobs in London, ON?

The most popular types of Client Relationship jobs in London, ON are:

What job categories do people searching Client Relationship Associate jobs in London, ON look for?

The top searched job categories for Client Relationship Associate jobs in London, ON are:

What cities near London, ON are hiring for Client Relationship Associate jobs?

Cities near London, ON with the most Client Relationship Associate job openings:

Client Relationship Associate jobs near you
Infographic showing various Client Relationship Associate job openings in London, ON as of August 2026, with employment types broken down into 80% Full Time, 16% Part Time, and 4% Contract. Highlights an 63% Physical, 3% Hybrid, and 34% Remote job distribution, with an average salary of $37,478 per year, or $18 per hour.

Client Relationship Manager, Commercial Banking - London Ontario region

Scotiabank

London, ON

Full-time

Re-posted 14 days ago

Job description

Requisition ID: 264950 
Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

The Client Relationship Manager (CRM) possesses a good understanding of financial products and services and focuses on delivering the full bank offering and driving primacy in relationships with our clients. They are responsible for identifying prospects in target markets and managing a client portfolio of standard to moderate complexity. This includes developing robust sales pipelines, engaging in client planning activities with partners, conducting sales calls and qualifying opportunities based on client needs and a high level of due diligence. The role is specific to the Growth segment of Canadian Commercial Banking, which includes clients with annual sales between $5MM-$25MM and credit authorizations from $1MM-$5MM. 

Is this role right for you? In this role, you will: 

  • Partner with Credit Solution Associate on credit portfolio for authorizations up to $5MM. 
  • Partnering with Service team to ensure satisfactory onboarding of clients. 
  • These clients will be both borrowing (under $5MM) and non-borrowing. Borrowing Clients typically have standard to moderate complexity financial solutions. 
  • Have a strong business development and communication skills to manage client, market and internal partner relationships. 
  • You will interact primarily with various internal partners which include Global Transaction Banking, Business Banking, Retail, Wealth Management, Global Banking and Markets, Cash Management Contact Centre, and could include other partners on occasion such as Global Risk Management, the Business Banking Operations, Enhanced Due Diligence Unit CRA, as well as the Canadian Commercial Banking Executive Office. 
  • Promote the development and profitable growth of the Canadian Commercial Banking portfolio in the assigned market area. 
  • As the CRM you will be responsible for conducting sales planning activities, executing on business development strategies and building relationships with partners and both existing and new clients.  Also responsible for initial analysis and continuing to work in collaboration with credit team on completion of credit applications. 

Do you have the skills that will enable you to succeed in this role? 

  • If you have a strong proven experience pursuing a business development program within an assigned market area. 
  • Previous work experience of at least two to four years, within commercial banking, and business development. 
  • Have a proven record of strong sales/closing skills. 
  • Have a strong market network. 
  • Top notch negotiation skills. 
  • Good commercial credit skills. 
  • Strong knowledge of Bank's commercial lending and deposit products and services, and customer profitability model, to provide integrated financial solutions. 
  • Ability to travel within the assigned territory as well as having access to a vehicle. 

What's in it for you? 

  • Be part of an over-all proven successful member of the Canadian Commercial Banking team.  Ensuring specific individual goals, plans, initiatives are executed/delivered in support of the team's business strategies and objectives. 
  • Be a champion with customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge. 
  • Be a team of an environment that is fast paced and demanding and will at times require priorities to be re-adjusted to accommodate urgent requests. 
  • The ability to promote the development and profitable growth of the Canadian Commercial Banking portfolio in the assigned market area. 
  • Build and maintain a market profile in the assigned market area with both internal and external contacts. 
  • Champions a high-performance environment and contributes to an inclusive work environment. 

#CCBJobs2026

Location(s):  Canada : Ontario : London (ON) || Canada : Ontario : St. Thomas || Canada : Ontario : Stratford || Canada : Ontario : Strathroy || Canada : Ontario : Woodstock 
Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.  
At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our  Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

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