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Client Relationship Associate Jobs in Athol, MA (NOW HIRING)

Cornerstone Bank

Customer Relations Associate

Athol, MA · On-site

$20 - $21/hr

The Customer Relations Associate plays a key role in ensuring operational accuracy, maintaining ... Build trust with customers by identifying opportunities to deepen customer relationships and refer ...

Wulf Talent Hunters

Veterinarian

Leominster, MA · On-site

We're seeking a compassionate and dedicated Associate Veterinarian to join our thriving team. You ... Build lasting client relationships through excellent communication and personalized care * Work in ...

AmeriVet

Veterinary Medical Director

Peterborough, NH · On-site

$150K - $170K/yr

Our team is committed to building strong client relationships, practicing excellent medicine, and ... Mentor and develop associate veterinarians through coaching and case collaboration * Foster a ...

Amerivet

Veterinary Medical Director

Peterborough, NH · On-site

$150K - $170K/yr

Our team is committed to building strong client relationships, practicing excellent medicine, and ... Mentor and develop associate veterinarians through coaching and case collaboration * Foster a ...

JCPenney

Beauty Consultant - Hampshire Mall

Hadley, MA · On-site

$15.25 - $18.25/hr

Proactively approaches clients in a friendly manner to determine how to provide a rewarding client ... Strong communication and relationship building skills At this time, JCPenney does not anticipate ...

TD Bank Group

Associate Banker I - Leominster

Leominster, MA · On-site

$22 - $27.75/hr

... relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues ...

Td

Associate Banker I - Leominster

Leominster, MA

$22 - $27.75/hr

... relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues ...

TD Bank Group

Associate Banker I - Fitchburg

Fitchburg, MA · On-site

$22 - $27.75/hr

... relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues ...

TD Bank Group

Associate Banker I - Gardner

Gardner, MA · On-site

$22 - $27.75/hr

... relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues ...

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Showing results 21-40

All JobsClient Relationship Associate JobsClient Relationship Associate Jobs in Athol, MA

Client Relationship Associate information

See Athol, MA salary details

$26.3K

$49.5K

$70.4K

How much do client relationship associate jobs pay per year?

As of Aug 22, 2026, the average yearly pay for client relationship associate in Athol, MA is $49,481.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,000.00 and $52,500.00 per year, depending on experience, location, and employer.

What does a client relationship associate do?

A Client Relationship Associate is responsible for building and maintaining positive relationships with clients on behalf of a company. They serve as a key point of contact, addressing client inquiries, resolving issues, and ensuring a high level of customer satisfaction. Their role often involves coordinating with internal teams to meet client needs, providing updates, and identifying opportunities to strengthen client relationships. Effective communication, problem-solving skills, and a customer-focused mindset are essential for success in this position.

What are the key skills and qualifications needed to thrive as a client relationship associate, and why are they important?

To thrive as a Client Relationship Associate, you need strong interpersonal skills, a customer service mindset, and typically a bachelor's degree in business or a related field. Familiarity with CRM software, Microsoft Office Suite, and sometimes industry-specific platforms is often required. Outstanding communication, problem-solving abilities, and attention to detail help you build trust and effectively address client needs. These skills are vital for maintaining client satisfaction, ensuring retention, and supporting business growth.

How does a client relationship associate typically collaborate with other departments to ensure client satisfaction?

Client Relationship Associates frequently work with teams such as sales, account management, and customer support to deliver a seamless client experience. They often act as the main point of contact for clients, relaying feedback and requests to appropriate internal teams. This requires clear communication, prompt follow-up, and a proactive approach to resolving any issues. Building strong internal relationships helps them advocate effectively for client needs and ensures that clients receive timely, accurate information.

What skills are needed for a client relationship associate?

A client relationship associate needs strong communication and interpersonal skills to build and maintain client trust. They should have good organizational abilities, problem-solving skills, and proficiency with customer relationship management (CRM) software. Attention to detail and the ability to handle multiple tasks are also important for success in this role.

What cities near Athol, MA are hiring for Client Relationship Associate jobs?

Cities near Athol, MA with the most Client Relationship Associate job openings:

Client Relationship Associate jobs near you
Infographic showing various Client Relationship Associate job openings in Athol, MA as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 11% Part Time, and 6% Contract. Highlights an 75% Physical, 3% Hybrid, and 22% Remote job distribution, with an average salary of $49,481 per year, or $23.8 per hour.

Customer Relations Associate

Cornerstone Bank

Athol, MA • On-site

$20 - $21/hr

Full-time

Re-posted 26 days ago

Job description

About Cornerstone Bank

Cornerstone Bank was established in 2017, built on a legacy of community support and a commitment to helping individuals and businesses thrive. With deep roots in Worcester County and a strong presence throughout Central Massachusetts, Cornerstone combines the strength of a traditional bank with the personalized service of a local institution. Our community-based banking model allows us to deliver exceptional service with a personal touch—every time. At Cornerstone Bank, we foster a collaborative and inclusive workplace where innovation, teamwork, accountability, and excellence are more than just values—they’re how we work every day. We empower our employees to grow professionally, serve their communities, and deliver outstanding customer experiences.

Position Summary

Cornerstone Bank is seeking a Customer Relations Associate to provide friendly, accurate, and efficient service to customers while supporting daily branch operations. This role is responsible for processing routine banking transactions, answering customer inquiries, and building strong relationships by understanding customer needs and connecting them with appropriate bank products and services. The Customer Relations Associate plays a key role in ensuring operational accuracy, maintaining regulatory compliance, and upholding Cornerstone Bank’s commitment to serving customers, colleagues, and the community with professionalism and care. This role is based at our banking center in Athol, MA.

Responsibilities and Accountabilities

  • Provides efficient, effective and courteous customer service.
  • Perform a variety of transactions to service the customer, including processing deposits, withdrawals, payments, night drop bags; check cashing; may assist customers with more complex inquiries.
  • Maintain updated knowledge of Bank's products and services.
  • Build trust with customers by identifying opportunities to deepen customer relationships and refer customers to appropriate team members.
  • Ensures the accuracy of activities.
  • Balance transactions and cash at the end of the day and participate in the branch settlement.
  • Assist in operational and administrative activities of the branch including opening, closing, balancing ATM, mail deliveries and other general customer inquiries.
  • Perform all duties in accordance with prescribed regulatory compliance guidelines and as directed by management.
  • Other related duties as requested.

Qualifications

  • Demonstrated customer service skills
  • Must be comfortable performing basic math calculations
  • Attention to detail; ability to multi-task
  • Strong verbal and written communication skills; possesses professional communication ability including active listening
  • Strong interpersonal skills and ability to deal with customers under circumstances requiring tact and diplomacy
  • Excellent organizational skills
  • Capable of handling sensitive and confidential situations and documentation
  • Must be available to work extended and/or weekend hours and attend training as needed
  • Must be able to use various types of office equipment, including computer terminal

Education/Training/Experience

  • High School Diploma or equivalent
  • Three to six months’ banking or retail cash handling/customer service experience

INDEPENDENT ACTION

Performs work independently within scope of established guidelines and practices. Consults with Manager where clarification or exception to Bank policy may be required.

NOTE: These statements are intended to describe the general nature and level of work involved for this job. It is not an exhaustive list of all responsibilities, duties and skills required for this job.

Cornerstone Bank is an Equal Opportunity Employer. In compliance with Equal Opportunity Guidelines and the Americans with Disabilities Act, Cornerstone Bank provides reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

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