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Client Relationship Associate Jobs in Rhode Island

Pathstone

Associate, Client Advisory

Providence, RI · On-site

With more than 20 office locations and over $100 billion in client assets under management ... Comfortable speaking with clients and their other professional relationships concerning money ...

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Client Relationship Associate information

See Rhode Island salary details

$24.5K

$46.1K

$65.6K

How much do client relationship associate jobs pay per year?

As of Jul 13, 2026, the average yearly pay for client relationship associate in Rhode Island is $46,115.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,200.00 and $49,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Client Relationship Associate, and why are they important?

To thrive as a Client Relationship Associate, you need strong interpersonal skills, a customer service mindset, and typically a bachelor's degree in business or a related field. Familiarity with CRM software, Microsoft Office Suite, and sometimes industry-specific platforms is often required. Outstanding communication, problem-solving abilities, and attention to detail help you build trust and effectively address client needs. These skills are vital for maintaining client satisfaction, ensuring retention, and supporting business growth.

How does a Client Relationship Associate typically collaborate with other departments to ensure client satisfaction?

Client Relationship Associates frequently work with teams such as sales, account management, and customer support to deliver a seamless client experience. They often act as the main point of contact for clients, relaying feedback and requests to appropriate internal teams. This requires clear communication, prompt follow-up, and a proactive approach to resolving any issues. Building strong internal relationships helps them advocate effectively for client needs and ensures that clients receive timely, accurate information.

What does a client relations associate do?

A client relations associate manages communication and builds relationships with clients to ensure satisfaction and retention. They handle inquiries, resolve issues, and support account management using tools like CRM software, often working in a fast-paced environment. Strong communication and problem-solving skills are essential for this role.

Is a CSA job stressful?

A Client Relationship Associate (CSA) role can be stressful due to the need to manage client expectations, handle complaints, and meet performance targets. The job often requires strong communication skills, problem-solving abilities, and the ability to work under pressure, especially during busy periods or high-demand situations.

What does a customer relations associate do?

A client relationship associate manages interactions with clients to ensure satisfaction and foster long-term relationships. They handle inquiries, resolve issues, and communicate company services, often using CRM tools and maintaining professional communication skills. Their role supports customer retention and business growth.

How much does a client relationship associate make at Bank of America?

A Client Relationship Associate at Bank of America typically earns an average salary ranging from $40,000 to $55,000 annually, depending on experience and location. Compensation may also include bonuses and benefits, and the role often requires strong communication and customer service skills.

What does a Client Relationship Associate do?

A Client Relationship Associate is responsible for building and maintaining positive relationships with clients on behalf of a company. They serve as a key point of contact, addressing client inquiries, resolving issues, and ensuring a high level of customer satisfaction. Their role often involves coordinating with internal teams to meet client needs, providing updates, and identifying opportunities to strengthen client relationships. Effective communication, problem-solving skills, and a customer-focused mindset are essential for success in this position.
What are the most commonly searched types of Client Relationship jobs in Rhode Island? The most popular types of Client Relationship jobs in Rhode Island are:
What are popular job titles related to Client Relationship Associate jobs in Rhode Island? For Client Relationship Associate jobs in Rhode Island, the most frequently searched job titles are:
What job categories do people searching Client Relationship Associate jobs in Rhode Island look for? The top searched job categories for Client Relationship Associate jobs in Rhode Island are:
What cities in Rhode Island are hiring for Client Relationship Associate jobs? Cities in Rhode Island with the most Client Relationship Associate job openings:
Client Relationship Associate jobs near you
Infographic showing various Client Relationship Associate job openings in Rhode Island as of July 2026, with employment types broken down into 1% As Needed, 65% Full Time, 31% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $46,115 per year, or $22.2 per hour.
Relationship Development Associate

Relationship Development Associate

Granite Telecommunications

Lincoln, RI • On-site

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 6 days ago

Granite Telecommunications rating

7.3

Company rating: 7.3 out of 10

Based on 24 frontline employees who took The Breakroom Quiz

39th of 82 rated telecommunications companies

Job description

Summary of Position:
The Relationship Development Associate (RDA) is responsible for managing a dedicated portfolio of customer accounts. This role emphasizes proactive account management, quarterly reviews, and strategic engagement with existing clients to increase revenue through upselling. The ideal candidate will leverage in-depth product knowledge, client insights, and executive-level engagement to deepen relationships, understand clients' business challenges, and grow accounts.
Key Responsibilities:
  • Account Management: Serve as the primary contact for assigned accounts, providing support, insights, and solutions tailored to each client's unique needs.
  • Quarterly Account Reviews: Conduct in-depth, quarterly reviews with each assigned account to assess satisfaction, address needs, and explore new opportunities.
  • Revenue Growth and Upselling: This is a quota-carrying role, with a focus on upselling our products exclusively to the existing client base. You'll work toward revenue and commission targets by identifying upsell opportunities and presenting tailored solutions to clients.
  • Executive-Level Engagement: Build relationships at the executive level to understand clients' strategic goals and align Granite's products to meet those objectives effectively.
  • Product Expertise: Develop in-depth knowledge of Granite's full range of products to position and sell the best solutions for each client.
  • Client Communication: Maintain consistent and proactive communication with clients to foster trust, offer assistance, and stay updated on any evolving needs or challenges.
  • Strategic Account Planning: Create account plans to manage client growth, upsell potential, and identify areas for strengthening the client relationship.

Qualifications:
  • Bachelor's degree in Business, Marketing, Communications, or a related field preferred.
  • 1-2 plus years of experience in account management, sales, or client relationship roles, ideally with a focus on upselling or quota-based growth.
  • Proven ability to build and maintain executive-level relationships.
  • Strong organizational skills and ability to manage a high volume of accounts.
  • Exceptional communication and interpersonal skills.
  • Ability to understand client business challenges and position solutions effectively.
  • Experience with CRM tools (e.g., Salesforce) and proficiency in Microsoft Office Suite.
  • Flexibility for occasional travel to meet with clients, if necessary, though travel is not a primary aspect of this role.

Benefits:
  • Competitive base salary with uncapped commission structure and quarterly bonus.
  • Comprehensive benefits package, including health, dental, and retirement plans.
  • Ongoing professional development and training opportunities.
  • Annual President's Club Trip
  • Collaborative and innovative work environment.
  • Opportunity for career advancement within a rapidly growing company.

If you're a highly motivated individual who wants to grow your sales career and have uncapped earnings potential with a fast paced and progressive company, Granite has many opportunities for you.
#LI-GC1
Granite delivers advanced communications and technology solutions to businesses and government agencies throughout the United States and Canada. We provide exceptional customized service with an emphasis on reliability and outstanding customer support and our customers include over 85 of the Fortune 100. Granite has over $1.85 Billion in revenue with more than 2,100 employees and is headquartered in Quincy, MA. Our mission is to be the leading telecommunications company wherever we offer services as well as provide an environment where the value of each individual is recognized and where each person has the opportunity to further their growth and achieve success.
Granite has been recognized by the Boston Business Journal as one of the "Healthiest Companies" in Massachusetts for the past 15 consecutive years.
Our offices have onsite fully equipped state of the art gyms for employees at zero cost.
Granite's philanthropy is unparalleled with over $300 million in donations to organizations such as Dana Farber Cancer Institute, The ALS Foundation and the Alzheimer's Association to name a few.
We have been consistently rated a "Fastest Growing Company" by Inc. Magazine.
Granite was named to Forbes List of America's Best Employers 2022, 2023 and 2024.
Granite was recently named One of Forbes Best Employers for Diversity.
Our company's insurance package includes health, dental, vision, life, disability coverage, 401K retirement with company match, childcare benefits, tuition assistance, and more.
If you are a highly motivated individual who wants to grow your career with a fast paced and progressive company, Granite has countless opportunities for you.
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