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Client Relationship Associate Jobs in New York (NOW HIRING)

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Client Relationship Associate information

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$27.4K

$51.5K

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How much do client relationship associate jobs pay per year?

As of Aug 18, 2026, the average yearly pay for client relationship associate in New York is $51,517.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,800.00 and $54,700.00 per year, depending on experience, location, and employer.

What does a client relationship associate do?

A Client Relationship Associate is responsible for building and maintaining positive relationships with clients on behalf of a company. They serve as a key point of contact, addressing client inquiries, resolving issues, and ensuring a high level of customer satisfaction. Their role often involves coordinating with internal teams to meet client needs, providing updates, and identifying opportunities to strengthen client relationships. Effective communication, problem-solving skills, and a customer-focused mindset are essential for success in this position.

What are the key skills and qualifications needed to thrive as a client relationship associate, and why are they important?

To thrive as a Client Relationship Associate, you need strong interpersonal skills, a customer service mindset, and typically a bachelor's degree in business or a related field. Familiarity with CRM software, Microsoft Office Suite, and sometimes industry-specific platforms is often required. Outstanding communication, problem-solving abilities, and attention to detail help you build trust and effectively address client needs. These skills are vital for maintaining client satisfaction, ensuring retention, and supporting business growth.

How does a client relationship associate typically collaborate with other departments to ensure client satisfaction?

Client Relationship Associates frequently work with teams such as sales, account management, and customer support to deliver a seamless client experience. They often act as the main point of contact for clients, relaying feedback and requests to appropriate internal teams. This requires clear communication, prompt follow-up, and a proactive approach to resolving any issues. Building strong internal relationships helps them advocate effectively for client needs and ensures that clients receive timely, accurate information.

What skills are needed for a client relationship associate?

A client relationship associate needs strong communication and interpersonal skills to build and maintain client trust. They should have good organizational abilities, problem-solving skills, and proficiency with customer relationship management (CRM) software. Attention to detail and the ability to handle multiple tasks are also important for success in this role.

What are the most commonly searched types of Client Relationship jobs in New York?

The most popular types of Client Relationship jobs in New York are:

What are popular job titles related to Client Relationship Associate jobs in New York?

For Client Relationship Associate jobs in New York, the most frequently searched job titles are:

What job categories do people searching Client Relationship Associate jobs in New York look for?

The top searched job categories for Client Relationship Associate jobs in New York are:

What cities in New York are hiring for Client Relationship Associate jobs?

Cities in New York with the most Client Relationship Associate job openings:

Client Relationship Associate jobs near you
Infographic showing various Client Relationship Associate job openings in New York as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 12% Part Time, and 5% Contract. Highlights an 74% Physical, 4% Hybrid, and 22% Remote job distribution, with an average salary of $51,517 per year, or $24.8 per hour.

Job Title:Operations Client Relationship Management Associate

Nomura

Manhattan, NY • On-site

Other

Posted 15 days ago

Job description

Operations Client Relationship Management Associate

Job Code: 14392 Country: US City: New York Skill Category: Operations

Company overview: Nomura is a financial services group with an integrated global network. By connecting markets East & West, we service the needs of individuals, institutions, corporates and governments through our four business divisions: Wealth Management, Investment Management, Wholesale (Global Markets and Investment Banking) and Banking. Driven by the insights of some 28,000 people worldwide, we put our clients at the center of everything we do, delivering unparalleled access to, from and within Asia.

Department Overview: The Operational Client Relationship Management (OCRM) is a new team that manages the operational relationships with our priority client base. This is an exciting opportunity to be part of a new team. The team focuses on connecting our clients with the capabilities of our organisation, whilst providing a consistent approach to how we engage and service our clients. OCRM provides value-added services in response to the ongoing changes in the market and regulatory environment by partnering with our key clients. Nomura is entering a new phase of client engagement, making this an exciting opportunity to expand the team.

Key Responsibilities
  • Partner with Sales, SRM (Senior Relationship Manager) Front Office Client Account Management, Operations and other corporate functions to facilitate client relationships.
  • Maintain regular communication with clients to support a best-in-class client service experience.
  • Coordinate across corporate functions to ensure clients' needs are met.
  • Maintain awareness of industry trends and the regulatory environment, including their impact on clients, with a willingness to develop deeper expertise.
  • Daily monitoring across the pre and post trade lifecycle to proactively resolve issues for key clients.
  • Prepare high-quality client materials for meetings and in response to client requests.
  • Summarise periodic client metrics collaborating with the Business Transformation function to deliver MI requested by clients.
  • Lead discussions and projects by organising meetings, partnering with key stakeholders and influencing the delivery of initiatives, technology strategy and internal behavioural change to enhance client service.
  • Develop a strong understanding of vendor solutions and market capabilities relevant to operational service delivery.
  • Support clients seeking to understand how technology and AI tools can be applied within post-trade operations.
Key Objectives Critical To Success

The successful candidate must have the ability to forge strong relationships with our key clients and be flexible in their approach. Strong client interaction and consistently high professional standards are key. Demonstrate effective leadership and participation in cross-functional and cross-regional teams. Highly organised, with the ability to manage multiple priorities effectively and efficiently while maintaining a strong client service focus and a clear understanding of client needs.

Required Qualifications
  • Strong knowledge of financial service products and associated processes.
  • Understanding of post-trade operations, settlement processes and reconciliation procedures.
  • Familiarity with regulatory frameworks.
  • Client query management and troubleshooting.
  • Excellent written and verbal communication skills.
  • A genuine interest in developing a thorough understanding of the business and Nomura's clients, as well as taking a proactive approach to work at hand.
  • Attention to detail, as well as the ability to solve problems quickly and efficiently, is essential.
  • Understand risk and control frameworks, with the ability to escalate effectively.
  • Confident in engaging with internal and external clients, articulating key messages across all communication channels and escalating potential risks in a timely manner.
  • Build and influence relationships across cross-functional and cross-regional teams.
  • Strong time management and ability to work under pressure.
  • Ability to anticipate problems, potential risks and propose solutions.
  • Core understanding of technology and AI, including how these tools can be used to improve operational processes and client service outcomes.
  • Minimum of three years' experience within financial services, ideally within operations, post-trade services, or client relationship management functions.

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