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Client Relations Jobs in Washington, DC (NOW HIRING)

Invariant , a bipartisan government relations and communications firm providing strategic advice to companies, trade associations, non-profits, and individuals, seeks an Associate, Government ...

Associate, Volunteer & Alumni Relations

Washington, DC ยท On-site

$40K - $50K/yr

Reporting to the Senior Director, Civic Engagement & Operations, the Associate, Volunteer and Alumni Relations ("Associate") is responsible for leading the Academy's volunteer recruitment and ...

Previous experience in client relations, customer service, or healthcare administration (Preferred). * Knowledge of home health care services and industry regulations preferred. * Excellent ...

Showing results 41-60

Client Relations information

See Washington, DC salary details

$28.3K

$53.3K

$75.9K

How much do client relations jobs pay per year?

As of Sep 7, 2026, the average yearly pay for client relations in Washington, DC is $53,322.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,300.00 and $56,600.00 per year, depending on experience, location, and employer.

What is client relations?

Client relations refers to the practice of building and maintaining positive relationships between a company and its clients. Professionals in this field act as the main point of contact, addressing client needs, resolving issues, and ensuring satisfaction with products or services. Strong client relations help foster loyalty, encourage repeat business, and can provide valuable feedback to improve offerings. Effective communication, problem-solving skills, and a customer-centric approach are essential for success in this role.

What are the key skills and qualifications needed to thrive as a client relations professional, and why are they important?

To thrive as a Client Relations professional, you need strong interpersonal skills, problem-solving abilities, and a background in customer service or business, often supported by a bachelor's degree. Familiarity with CRM software, communication platforms, and project management tools is typically required. Exceptional active listening, empathy, and conflict resolution skills help build trust and foster long-term client partnerships. These capabilities are vital for maintaining client satisfaction, ensuring retention, and driving business growth.

What are some common challenges faced in a client relations role, and how can they be managed effectively?

Professionals in Client Relations often encounter challenges such as handling difficult client demands, balancing multiple accounts, and maintaining clear communication across departments. Effectively managing these challenges involves setting realistic expectations, staying organized with account management tools, and fostering strong internal collaboration to address client needs promptly. Developing active listening skills and maintaining a proactive approach to problem-solving can also help build trust and ensure long-term client satisfaction.

What is the difference between Client Relations vs Customer Service Representative?

AspectClient RelationsCustomer Service Representative
Primary FocusBuilding and maintaining long-term client relationshipsHandling individual customer inquiries and issues
Work EnvironmentCorporate, B2B settings, often strategicRetail, call centers, B2C environments
Required SkillsCommunication, relationship management, negotiationProblem-solving, communication, product knowledge
Common CertificationsCustomer Relationship Management (CRM) certificationsCustomer Service certifications

While both roles involve communication and customer interaction, Client Relations focuses on nurturing long-term partnerships with clients, often in a B2B context. Customer Service Representatives typically address immediate customer needs and issues in retail or service settings. Understanding these differences helps in choosing the right career path or job search focus.

Is customer relations a stressful job?

Customer relations roles can be stressful due to frequent interactions with dissatisfied clients and the need to resolve issues promptly. Success in this job often requires strong communication skills, patience, and the ability to handle high-pressure situations, especially during busy periods or when managing difficult customers.

What skills do you need for client relations?

Client relations professionals need strong communication and interpersonal skills to build and maintain positive relationships with clients. They should also have problem-solving abilities, emotional intelligence, and proficiency in tools like CRM software to manage client information effectively.

What are the most commonly searched types of Client Relations jobs in Washington, DC?

The most popular types of Client Relations jobs in Washington, DC are:

Infographic showing various Client Relations job openings in Washington, DC as of August 2026, with employment types broken down into 78% Full Time, 18% Part Time, and 4% Contract. Highlights an 61% Physical, 2% Hybrid, and 37% Remote job distribution, with an average salary of $53,333 per year, or $25.6 per hour.

Associate, Government Relations

Invariant

Washington, DC โ€ข On-site

$60K - $67K/yr

Full-time

Medical, Dental, Vision, Retirement

Re-posted 13 days ago


Job description

Invariant, a bipartisan government relations and communications firm providing strategic advice to companies, trade associations, non-profits, and individuals, seeks an Associate, Government Relations to join our team. You'll work directly with team members to gain valuable insights into the policymaking process and develop your network on the Hill and with Washington stakeholders.
What you'll do
  • Research and draft policy updates, issue papers, one-pagers, and other collateral for distribution to clients, Capitol Hill, the Administration, and other external audiences.
  • Provide coverage of hearings, third-party events, and monitor and track federal legislation and regulations.
  • Spot issues and disseminate timely information to clients, and become an expert on the issues.
  • Coordinate meetings on behalf of clients with federal policymakers, external stakeholders, and others.
  • Support networking, new business opportunities, and events.

Who you are
  • Demonstrated familiarity with the federal legislative process, federal agencies, and relevant third parties and associations, preferably with some Capitol Hill internship experience.
  • Strong researcher and writer with the ability to interpret Washington for a variety of audiences and spot trends to see around corners.
  • Excellent organizational skills to manage multiple projects and competing deadlines with a focus on detail and precision.
  • Comfortable and adaptive when working in a fast-paced, high-pressure environment.
  • Solid communication skills and ability to manage both up and down.
  • Goal-oriented team player focused on adding value, deepening knowledge, and increasing efficiencies.
  • Proactive and creative.
  • Food and Agriculture policy experience is a plus.

The target salary range for this role is $60,000 - $67,500 USD annually. The base salary will be determined based on skills, experience, and market data.
In addition, our total rewards package includes an annual discretionary bonus based on individual performance and that of the firm; commissions; robust medical, dental, and vision plans with employer HSA contributions; generous retirement matching; educational assistance; professional development assistance; unlimited time off; and other benefits.
Invariant is committed to creating a diverse culture and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.