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Client Relations Jobs in Portland, OR (NOW HIRING)

DC Structures

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Client Relations Associate

Portland, OR · On-site

$50K - $60K/yr

We are looking for a motivated Client Relations Associate to call and qualify contacts that have expressed an interest in our design and construction products or services. The ideal candidate will be ...

Gradient Inc

Client Relations Specialist

Clackamas, OR · On-site

$25.07/hr

Gradient is seeking a Client Relations Specialist to join our team! In this role, you'll work with clients to understand their needs, explain regulations, and offer solutions to protect their ...

Gradient Inc

Client Relations Assistant

Clackamas, OR · On-site

$21.95/hr

Gradient is seeking a Client Relations Assistant to join our team! In this essential role, you'll help jump-start our processes and ensure that day-to-day operations run smoothly, making a direct ...

AO ASPIRE

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Sales & Client Relations Representative (Remote)

Portland, OR · Remote

$1.0K - $80K/yr

Sales $ Client Relations Representative We're seeking motivated individuals to join our growing team as Benefits Specialists. In this role, you'll work directly with clients to help them understand ...

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All JobsClient Relations JobsClient Relations Jobs in Portland, OR

Client Relations information

See Portland, OR salary details

$26.5K

$49.9K

$71.1K

How much do client relations jobs pay per year?

As of Aug 22, 2026, the average yearly pay for client relations in Portland, OR is $49,938.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,400.00 and $53,000.00 per year, depending on experience, location, and employer.

What is client relations?

Client relations refers to the practice of building and maintaining positive relationships between a company and its clients. Professionals in this field act as the main point of contact, addressing client needs, resolving issues, and ensuring satisfaction with products or services. Strong client relations help foster loyalty, encourage repeat business, and can provide valuable feedback to improve offerings. Effective communication, problem-solving skills, and a customer-centric approach are essential for success in this role.

What are the key skills and qualifications needed to thrive as a client relations professional, and why are they important?

To thrive as a Client Relations professional, you need strong interpersonal skills, problem-solving abilities, and a background in customer service or business, often supported by a bachelor's degree. Familiarity with CRM software, communication platforms, and project management tools is typically required. Exceptional active listening, empathy, and conflict resolution skills help build trust and foster long-term client partnerships. These capabilities are vital for maintaining client satisfaction, ensuring retention, and driving business growth.

What are some common challenges faced in a client relations role, and how can they be managed effectively?

Professionals in Client Relations often encounter challenges such as handling difficult client demands, balancing multiple accounts, and maintaining clear communication across departments. Effectively managing these challenges involves setting realistic expectations, staying organized with account management tools, and fostering strong internal collaboration to address client needs promptly. Developing active listening skills and maintaining a proactive approach to problem-solving can also help build trust and ensure long-term client satisfaction.

What is the difference between Client Relations vs Customer Service Representative?

AspectClient RelationsCustomer Service Representative
Primary FocusBuilding and maintaining long-term client relationshipsHandling individual customer inquiries and issues
Work EnvironmentCorporate, B2B settings, often strategicRetail, call centers, B2C environments
Required SkillsCommunication, relationship management, negotiationProblem-solving, communication, product knowledge
Common CertificationsCustomer Relationship Management (CRM) certificationsCustomer Service certifications

While both roles involve communication and customer interaction, Client Relations focuses on nurturing long-term partnerships with clients, often in a B2B context. Customer Service Representatives typically address immediate customer needs and issues in retail or service settings. Understanding these differences helps in choosing the right career path or job search focus.

Is customer relations a stressful job?

Customer relations roles can be stressful due to frequent interactions with dissatisfied clients and the need to resolve issues promptly. Success in this job often requires strong communication skills, patience, and the ability to handle high-pressure situations, especially during busy periods or when managing difficult customers.

What skills do you need for client relations?

Client relations professionals need strong communication and interpersonal skills to build and maintain positive relationships with clients. They should also have problem-solving abilities, emotional intelligence, and proficiency in tools like CRM software to manage client information effectively.

What are the most commonly searched types of Client Relations jobs in Portland, OR?

The most popular types of Client Relations jobs in Portland, OR are:

What cities near Portland, OR are hiring for Client Relations jobs?

Cities near Portland, OR with the most Client Relations job openings:

Client Relations jobs near you
Infographic showing various Client Relations job openings in Portland, OR as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $49,938 per year, or $24 per hour.

Client Relations Associate

DC Structures

Portland, OR • On-site

$50K - $60K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 11 days ago

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Job description

DC Structures and DC Builders are a nationwide contracting team specializing in the design and construction of custom wood structures. For over fifteen years DC has built a reputation for both superior customer service and expert craftsmanship. Our clients rely on us to convert their dreams into reality, and internally, we rely on each other to make DC an amazing place to work. We want everyone who works here to feel like a valued member of our team, and to add their fuel to our fire.


Job Details:

We are looking for a motivated Client Relations Associate to call and qualify contacts that have expressed an interest in our design and construction products or services. The ideal candidate will be comfortable being the first point of contact with prospects, doing some initial discovery and passing the lead onto a project coordinator when appropriate. This role is an on-site position in Damascus, OR.


Responsibilities:

  • Reaching out to new leads via phone and email
  • Discussing and documenting the specifics of potential projects
  • Educating prospective clients on DC products and services
  • Scheduling follow up conversations with our Project Coordinators
  • Answering inbound calls and directing them appropriately
  • Communicating relevant context to the Project Coordinator
  • Working in CRM software to maintain data transparency
  • Supporting Project Coordinators and Sales Leadership as needed


Required Skills:

  • 2+ years of experience in customer facing role with appointment setting experience
  • Experience using CRM software like Salesforce, Close, HubSpot or similar
  • Experience with Microsoft Office Suite
  • Advanced organizational and communication skills.
  • Ability to manage and prioritize a high volume pipeline of new leads and follow ups
  • Understanding of residential construction is a plus, curiosity and interest is a must


Benefits:

  • Medical, Dental and Vision with low premiums for you and eligible dependents
  • SIMPLE IRA Plan – Company match up to 3%
  • Health FSA and Dependent Care FSA
  • Supplemental benefits (Life, Accident, Short-Term Disability, Critical Illness, Cancer Indemnity)
  • Paid Holidays
  • Paid Time Off


Our successful Client Relations Associates and Sales Support staff come from diverse backgrounds including real estate, design, construction, and more. We encourage you to visit www.dcbuilding.com or www.dcstructures.com to learn more about our work.


Equal Employment Opportunity Statement
DC Structures and DC Builders are proud to be Equal Opportunity Employers. We are committed to creating a diverse and inclusive workplace where all qualified applicants and employees are treated with respect and dignity. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, veteran status, or any other protected characteristic under applicable federal, state, or local laws. We celebrate diversity and believe it strengthens our team and the communities we serve.DC Structures and DC Builders are a nationwide contracting team specializing in the design and construction of custom wood structures. For over fifteen years DC has built a reputation for both superior customer service and expert craftsmanship. Our clients rely on us to convert their dreams into reality, and internally, we rely on each other to make DC an amazing place to work. We want everyone who works here to feel like a valued member of our team, and to add their fuel to our fire.



Company Description

DC Builders & DC Structures are a pair of nationwide design and construction firms specializing in designing and constructing one-of-a-kind, heavy timber structures. Headquartered just outside Portland, Oregon, our experienced team designs, fabricates, and builds beautiful custom homes, event venues, wineries, equestrian facilities, clubhouses, and other commercial buildings. For over 15 years, DC Builders has been thrilling clients with our dedication to superior customer service and expert craftsmanship.

Our core values: PASSION, QUALITY, INNOVATION, FAMILY

See what our clients say about us: https://www.dcbuilding.com/videos/

Check out our completed projects: https://www.dcbuilding.com/gallery/
www.dcstructures.com