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Client Relations Jobs in Macon, GA (NOW HIRING)

Advocate Health

Clinical Dietitian | Neonatal

Macon, GA · On-site

Ensures patient/client satisfaction, quality care, regulatory agency compliance and good public relations are achieved through safe and efficient use of resources. Education, Training, and Experience ...

Accord Services

LPN

Warner Robins, GA · On-site

$23.50 - $32/hr

... client's needs are met in relation to safety, well-being and satisfaction. ESSENTIAL JOB RESPONSIBILITIES: • Provide medical and personal care for the client based on individualized Plan of Care ...

Waxing Salon

Salon Assistant Manager

Byron, GA · On-site

$30 - $40/hr

This position works closely with the Owner to oversee employee development, client experience ... Marketing, Community Engagement & Public Relations * Support local marketing initiatives and ...

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Showing results 41-60

All JobsClient Relations JobsClient Relations Jobs in Macon, GA

Client Relations information

See Macon, GA salary details

$24K

$45.2K

$64.3K

How much do client relations jobs pay per year?

As of Sep 8, 2026, the average yearly pay for client relations in Macon, GA is $45,161.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,400.00 and $48,000.00 per year, depending on experience, location, and employer.

What is client relations?

Client relations refers to the practice of building and maintaining positive relationships between a company and its clients. Professionals in this field act as the main point of contact, addressing client needs, resolving issues, and ensuring satisfaction with products or services. Strong client relations help foster loyalty, encourage repeat business, and can provide valuable feedback to improve offerings. Effective communication, problem-solving skills, and a customer-centric approach are essential for success in this role.

What are the key skills and qualifications needed to thrive as a client relations professional, and why are they important?

To thrive as a Client Relations professional, you need strong interpersonal skills, problem-solving abilities, and a background in customer service or business, often supported by a bachelor's degree. Familiarity with CRM software, communication platforms, and project management tools is typically required. Exceptional active listening, empathy, and conflict resolution skills help build trust and foster long-term client partnerships. These capabilities are vital for maintaining client satisfaction, ensuring retention, and driving business growth.

What are some common challenges faced in a client relations role, and how can they be managed effectively?

Professionals in Client Relations often encounter challenges such as handling difficult client demands, balancing multiple accounts, and maintaining clear communication across departments. Effectively managing these challenges involves setting realistic expectations, staying organized with account management tools, and fostering strong internal collaboration to address client needs promptly. Developing active listening skills and maintaining a proactive approach to problem-solving can also help build trust and ensure long-term client satisfaction.

What is the difference between Client Relations vs Customer Service Representative?

AspectClient RelationsCustomer Service Representative
Primary FocusBuilding and maintaining long-term client relationshipsHandling individual customer inquiries and issues
Work EnvironmentCorporate, B2B settings, often strategicRetail, call centers, B2C environments
Required SkillsCommunication, relationship management, negotiationProblem-solving, communication, product knowledge
Common CertificationsCustomer Relationship Management (CRM) certificationsCustomer Service certifications

While both roles involve communication and customer interaction, Client Relations focuses on nurturing long-term partnerships with clients, often in a B2B context. Customer Service Representatives typically address immediate customer needs and issues in retail or service settings. Understanding these differences helps in choosing the right career path or job search focus.

Is customer relations a stressful job?

Customer relations roles can be stressful due to frequent interactions with dissatisfied clients and the need to resolve issues promptly. Success in this job often requires strong communication skills, patience, and the ability to handle high-pressure situations, especially during busy periods or when managing difficult customers.

What skills do you need for client relations?

Client relations professionals need strong communication and interpersonal skills to build and maintain positive relationships with clients. They should also have problem-solving abilities, emotional intelligence, and proficiency in tools like CRM software to manage client information effectively.

What are the most commonly searched types of Client Relations jobs in Macon, GA?

The most popular types of Client Relations jobs in Macon, GA are:

What cities near Macon, GA are hiring for Client Relations jobs?

Cities near Macon, GA with the most Client Relations job openings:

Client Relations jobs near you
Infographic showing various Client Relations job openings in Macon, GA as of August 2026, with employment types broken down into 82% Full Time, 14% Part Time, and 4% Contract. Highlights an 62% Physical, 3% Hybrid, and 35% Remote job distribution, with an average salary of $45,161 per year, or $21.7 per hour.

Account Manager - Commercial Lines

Relationinsurance

Fort Valley, GA • On-site

Full-time

Medical, Retirement, PTO

Re-posted 23 days ago

Job description

WHO WE ARE

Relation Insurance is a leading, innovative company with a strong commitment to excellence and a passion for delivering cutting-edge solutions to our clients. As a key player in the insurance market, we pride ourselves on our dynamic culture, collaborative environment, and continuous drive for success. With a rich history and a bright future ahead, we are looking for exceptional individuals to join our team and contribute to our ongoing growth and success.

WHAT WE'RE LOOKING FOR

The Account Manager manages the overall client relationship by providing strategic advice on coverage, risk management and business needs, ensuring that the client's insurance program aligns with long-term goals and growth plans. The Account Manager remains knowledgeable of advances in the insurance business as well as stays abreast of the types of insurance products available.

A GLIMPSE INTO YOUR DAY

  • Serves as the main point of contact for the clients, addressing inquiries, providing guidance on appropriate coverage changes and contractual requirements, and educating clients on policy exclusions and exposures
  • Partners in the strategic development of insurance plans tailored to client needs.
  • Acts as field underwriter and authorized representative of the insurance carriers to assess and bind coverage as appropriate.
  • Strategically manages the remarketing of renewals to ensure high account retention rates.
  • Oversees the preparation of client proposals, including submissions, loss evaluations, and risk analyses, ensuring timely and accurate quotations and policies. Communicates various billing and invoicing options.
  • Prepares comprehensive summaries of insurance and schedules, accurately producing binders, certificates, policies, endorsements, and other related documents to support client needs.
  • Assists clients in submitting first reports of claims by obtaining adjusters and/or arranging a visit from a member of the claims team. Facilitates the prompt response from carriers and their staff in order to expedite claim settlements.
  • Conducts thorough policy reviews during renewals and audits, verifying accuracy and ensuring necessary corrections are executed. Proactively communicates significant audit discrepancies to clients and determines further action.
  • Reviews cancellation requests, determining reasons and attempting to retain client accounts while maintaining the company's financial integrity.
  • Stays informed about industry developments, new products, legislation, coverage options, and technological advancements to continuously enhance knowledge, performance, and client services.
  • Recommends process improvements as needed.
  • Quickly identifies and resolves complex client service issues.

  • Fully adopts innovative technology, including proprietary AI solutions, into the service process to deliver a best-in-class client service experience

  • Performs other projects, duties, and tasks, as assigned.

WHAT SUCCESS LOOKS LIKE IN THIS ROLE

  • A Property and Casualty License from state of domicile is required and must be maintained with preference given to individuals who have insurance designations (e.g. AINS, CIC, CPCU, ARM).
  • High school diploma or equivalent required. Four-year degree preferred.
  • Minimum 5 years account management experience in the insurance industry with a focus on commercial lines of coverage is required.
  • Bilingual (Spanish/English) a plus or a must in some locations.
  • Strong analytical and mathematical skills.
  • Strong PowerPoint and presentation skills for both in-person and teleconference/webinar sessions.
  • In-depth understanding of advanced commercial lines of coverage with the ability to advise clients concerning their complex insurance needs.
  • Excellent written and verbal communications skills are required to maintain effective relationships with clients, co-workers, carriers, vendors and others.
  • Proficient skills in Microsoft Office (primarily Excel and Word). Must be computer literate with the ability to learn new software applications.
  • Intermediate to advanced knowledge of insurance markets, products, services, insurance ratings and underwriting procedures.
  • Must have a valid driver's license, the ability to travel to client sites and a reliable source of transportation.

WHY CHOOSE RELATION?

  • Competitive pay.
  • A safe and healthy work environment provided by our robust benefit program including family health and wellness programs, 401K, employee assistance programs, paid time off, paid holidays and more.
  • Career advancement and development opportunities.

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Note: The above is not all encompassing of the full position description.

Relation Insurance Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Relation, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is presented within this posting.

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

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$43,000.00 - $93,000.00

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