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Client Relations Jobs in Brookline, MA (NOW HIRING)

Serve as the primary technology liaison for sales, marketing, and client relations teams, managing expectations and aligning delivery priorities * Represent Client Systems in cross-functional working ...

Client Systems Manager

Boston, MA · On-site

$200 - $220/hr

Serve as the primary technology liaison for sales, marketing, client relations, and performance analytics teams, managing expectations and aligning delivery priorities * Represent Client Systems in ...

Ensure consistent pull through of client branding elements in sales tools, collateral and visual aids, and proposals Client Relations * Support project team in maintaining regular contact with ...

Be Seen First

This is an excellent opportunity for recent graduates, college students, and ambitious professionals looking to build a career in business development, client relations, account management, and ...

Be Seen First

This is an excellent opportunity for recent graduates, college students, and ambitious professionals looking to build a career in business development, client relations, account management, and ...

ESSENTIAL DUTIES & RESPONSIBILITIES Client Relations and Brand Management * Establish meaningful, professional relationships with client stakeholders, including gaining understanding of their ...

Showing results 21-40

Client Relations information

See Brookline, MA salary details

$27K

$50.9K

$72.5K

How much do client relations jobs pay per year?

As of Sep 6, 2026, the average yearly pay for client relations in Brookline, MA is $50,946.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,300.00 and $54,100.00 per year, depending on experience, location, and employer.

What is client relations?

Client relations refers to the practice of building and maintaining positive relationships between a company and its clients. Professionals in this field act as the main point of contact, addressing client needs, resolving issues, and ensuring satisfaction with products or services. Strong client relations help foster loyalty, encourage repeat business, and can provide valuable feedback to improve offerings. Effective communication, problem-solving skills, and a customer-centric approach are essential for success in this role.

What are the key skills and qualifications needed to thrive as a client relations professional, and why are they important?

To thrive as a Client Relations professional, you need strong interpersonal skills, problem-solving abilities, and a background in customer service or business, often supported by a bachelor's degree. Familiarity with CRM software, communication platforms, and project management tools is typically required. Exceptional active listening, empathy, and conflict resolution skills help build trust and foster long-term client partnerships. These capabilities are vital for maintaining client satisfaction, ensuring retention, and driving business growth.

What are some common challenges faced in a client relations role, and how can they be managed effectively?

Professionals in Client Relations often encounter challenges such as handling difficult client demands, balancing multiple accounts, and maintaining clear communication across departments. Effectively managing these challenges involves setting realistic expectations, staying organized with account management tools, and fostering strong internal collaboration to address client needs promptly. Developing active listening skills and maintaining a proactive approach to problem-solving can also help build trust and ensure long-term client satisfaction.

What is the difference between Client Relations vs Customer Service Representative?

AspectClient RelationsCustomer Service Representative
Primary FocusBuilding and maintaining long-term client relationshipsHandling individual customer inquiries and issues
Work EnvironmentCorporate, B2B settings, often strategicRetail, call centers, B2C environments
Required SkillsCommunication, relationship management, negotiationProblem-solving, communication, product knowledge
Common CertificationsCustomer Relationship Management (CRM) certificationsCustomer Service certifications

While both roles involve communication and customer interaction, Client Relations focuses on nurturing long-term partnerships with clients, often in a B2B context. Customer Service Representatives typically address immediate customer needs and issues in retail or service settings. Understanding these differences helps in choosing the right career path or job search focus.

Is customer relations a stressful job?

Customer relations roles can be stressful due to frequent interactions with dissatisfied clients and the need to resolve issues promptly. Success in this job often requires strong communication skills, patience, and the ability to handle high-pressure situations, especially during busy periods or when managing difficult customers.

What skills do you need for client relations?

Client relations professionals need strong communication and interpersonal skills to build and maintain positive relationships with clients. They should also have problem-solving abilities, emotional intelligence, and proficiency in tools like CRM software to manage client information effectively.

What cities near Brookline, MA are hiring for Client Relations jobs?

Cities near Brookline, MA with the most Client Relations job openings:

Infographic showing various Client Relations job openings in Brookline, MA as of August 2026, with employment types broken down into 81% Full Time, 14% Part Time, 1% Temporary, and 4% Contract. Highlights an 63% Physical, 3% Hybrid, and 34% Remote job distribution, with an average salary of $50,946 per year, or $24.5 per hour.

Global Private Wealth - Investor Relations, Platform Enablement Associate

Harbourvest Partners (U.K.) Limited

Boston, MA • On-site

$100 - $110/hr

Other

Medical, Retirement, PTO

Posted 19 days ago


Job description

Associate, Global Private Wealth – National Accounts – Platform Enablement

We are hiring an Associate who will support the Global Private Wealth National Accounts team in managing and enhancing private wealth intermediary relationships. This role will work on day‑to‑day operational workflows, onboarding new partners, maintaining platform infrastructure, producing presentation materials, responding to RFP/DDQ requests, and coordinating distribution partner activities.

Responsibilities
  • Support onboarding activities with distribution partners.
  • Collaborate with Legal, Compliance, Operations, and Marketing to ensure client requirements are met.
  • Track and manage agreement terms, documentation, and key deliverables across relationships.
  • Serve as key point of coordination across internal teams to ensure alignment and timely execution.
  • Partner closely with Marketing to support development and execution of platform‑specific initiatives, campaigns, and conference attendance.
  • Support rollout of new products and platform enhancements by coordinating across relevant internal groups.
  • Partner with the Client Service team to ensure high‑standard responsiveness and execution across platform relationships and serve as point of coordination for complex client service matters.
  • Monitor service delivery against partner expectations and identify opportunities to enhance the overall client experience.
  • Support preparation and submission of RFPs, DDQs, and ad hoc due diligence requests with accuracy and attention to detail.
  • Coordinate and create presentation materials for meetings and platform operational due diligence sessions, including onsite visits.
  • Partner with senior team members to tailor messaging for specific platforms and audiences.
  • Maintain and update data in the CRM system and internal tracking documents to ensure accurate tracking of platform relationships and engagement activity.
  • Work with the Commercial Operations team to optimize marketing campaigns, client reporting and underlying activity tracking.
  • Develop and enhance CRM reporting to maintain up-to-date, comprehensive coverage of all platform relationships.
  • Compile and analyze fundraising metrics, engagement trends, and platform pipeline activity.
  • Support internal communication and preparation for senior‑level meetings and updates.
Qualifications
  • Independent and collaborative work style.
  • Excellent written and verbal communication skills.
  • Strong interpersonal skills and client‑service orientation.
  • Highly motivated, organized, and detail‑oriented.
  • Ability to manage multiple workstreams under tight timelines.
Preferred Education & Experience
  • Bachelor of Arts (B.A.), Bachelor of Science (B.S), or equivalent experience.
  • 2–4 years of experience in wealth/asset management, preferably in alternative investments.
Compensation & Benefits

Base salary range: $100,000.00 – $110,000.00. The role is eligible for a discretionary annual bonus based on individual and overall firm performance. Total compensation may include eligibility for long‑term reward programs and a comprehensive total rewards package, including retirement, health, insurance, paid time off, and wellness programs.

Work Arrangement

This is a hybrid role, allowing 18 remote workdays per quarter subject to manager approval.

EEO Statement

HarbourVest is an equal‑opportunity employer.

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