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Client Relations Jobs in Ontario (NOW HIRING)

This includes leading day-to-day client interactions, building and executing PR and social media strategies, and ensuring deliverables are completed on time and within budget. The Account Manager ...

This includes leading day-to-day client interactions, building and executing PR and social media strategies, and ensuring deliverables are completed on time and within budget. The Account Manager ...

This includes leading day-to-day client interactions, building and executing PR and social media strategies, and ensuring deliverables are completed on time and within budget. The Account Manager ...

Deliver ongoing client support and facilitate account maintenance updates across internal groups and external administrators, ensuring communication, reporting, and funds are accurately distributed.

The Media Relations Consultant plays a key role in enhancing and protecting Manulife's reputation ... The ideal candidate brings a client-facing and detail-oriented skillset, and thrives in a fast ...

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Client Relations information

See Ontario salary details

$7

$17

$26

How much do client relations jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for client relations in Ontario is $17.27, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $19.23 per hour, depending on experience, location, and employer.

What are some common challenges faced in a client relations role, and how can they be managed effectively?

Professionals in Client Relations often encounter challenges such as handling difficult client demands, balancing multiple accounts, and maintaining clear communication across departments. Effectively managing these challenges involves setting realistic expectations, staying organized with account management tools, and fostering strong internal collaboration to address client needs promptly. Developing active listening skills and maintaining a proactive approach to problem-solving can also help build trust and ensure long-term client satisfaction.

What skills do you need for client relations?

Client relations professionals need strong communication and interpersonal skills to build and maintain positive relationships with clients. They should also have problem-solving abilities, emotional intelligence, and proficiency in tools like CRM software to manage client information effectively.

What is client relations?

Client relations refers to the practice of building and maintaining positive relationships between a company and its clients. Professionals in this field act as the main point of contact, addressing client needs, resolving issues, and ensuring satisfaction with products or services. Strong client relations help foster loyalty, encourage repeat business, and can provide valuable feedback to improve offerings. Effective communication, problem-solving skills, and a customer-centric approach are essential for success in this role.

What are the key skills and qualifications needed to thrive as a client relations professional, and why are they important?

To thrive as a Client Relations professional, you need strong interpersonal skills, problem-solving abilities, and a background in customer service or business, often supported by a bachelor's degree. Familiarity with CRM software, communication platforms, and project management tools is typically required. Exceptional active listening, empathy, and conflict resolution skills help build trust and foster long-term client partnerships. These capabilities are vital for maintaining client satisfaction, ensuring retention, and driving business growth.

What is the difference between Client Relations vs Customer Service Representative?

AspectClient RelationsCustomer Service Representative
Primary FocusBuilding and maintaining long-term client relationshipsHandling individual customer inquiries and issues
Work EnvironmentCorporate, B2B settings, often strategicRetail, call centers, B2C environments
Required SkillsCommunication, relationship management, negotiationProblem-solving, communication, product knowledge
Common CertificationsCustomer Relationship Management (CRM) certificationsCustomer Service certifications

While both roles involve communication and customer interaction, Client Relations focuses on nurturing long-term partnerships with clients, often in a B2B context. Customer Service Representatives typically address immediate customer needs and issues in retail or service settings. Understanding these differences helps in choosing the right career path or job search focus.

Is client relations a stressful job?

Client relations roles often involve managing customer expectations, resolving issues, and maintaining positive relationships, which can be stressful during busy periods or when handling difficult clients. However, the level of stress varies depending on the industry, company culture, and individual skills in communication and problem-solving.

What are the most commonly searched types of Client Relations jobs in Ontario?

The most popular types of Client Relations jobs in Ontario are:

What cities in Ontario are hiring for Client Relations jobs?

Cities in Ontario with the most Client Relations job openings:

Infographic showing various Client Relations job openings in Ontario as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 21% Part Time, and 6% Contract. Highlights an 87% Physical, 4% Hybrid, and 9% Remote job distribution, with an average salary of $35,916 per year, or $17.3 per hour.

Accident Benefits Adjuster (Contract)

Crawford and Company

Waterloo, ON • Hybrid

CA$55K - CA$75K/yr

Full-time

Re-posted 20 days ago


Job description

We are currently recruiting for Accident Benefits Adjusters to join our WorkForce Advantage team in Canada.

The successful candidate will investigate, evaluate, negotiate and settle Accident Benefits claims by telephone and correspondence. The candidate has the ability to work effectively with insureds, adjusters, clients and more. The candidate will provide excellent customer service and ensure accurate recording, reporting, and presentation of files.

As part of the Workforce Advantage team, you would be on our roster to be contacted and placed on a contract with our clients based on availability and fit.

You would be an employee of Crawford & Co. but would be working at other insurance company offices/sites (remotely).

The role would be a contract position typically 3-12 months in length with the possibility of the contract being extended or being offered a permanent position with the client in the end.

The salary range is $55,000 to $75,000 annually

  • Post secondary education (University Degree or College Diploma) in Business, Health Sciences, or related field is preferred.
  • 4+ years of Accident Benefit Adjusting experience required.
  • Must be comfortable with hybrid work when needed
  • CIP Designation or working toward completion
  • ADR and Litigation including LAT experience is an asset.
  • Proficient knowledge of SABS
  • Must be able to obtain Ontario insurance license 
  • Knowledge of medical and legal information and terminology.
  • An advanced level of English (Verbal and written) is required.

#LI-MC1

  • Investigation, collection, and analysis of claims information
  • Accurate recording, reporting and presentation of files
  • Examines policies and settles claims while maintaining claims costs and abiding by provincial licensing regulations
  • Maintenance of accurate billing, and time and expense records
  • Work with managers to maintain client relations
  • Investigation, collection, and analysis of claims information
  • Accurate recording, reporting and presentation of files
  • Examines policies and settles claims while maintaining claims costs and abiding by provincial licensing regulations
  • Maintenance of accurate billing, and time and expense records
  • Work with managers to maintain client relations