ZipRecruiter

Log In

1

Client Relations Jobs in Massachusetts (NOW HIRING)

Bellavant Group Inc

Be Seen First

Entry Level Marketing & Client Relations Sales Coordinator

Burlington, MA · On-site

$45K - $60K/yr

  • PTO

Bellavant Group is hiring a Marketing & Client Relations Sales Coordinator to join our growing team in Woburn, MA. This is a full-time, entry-level opportunity for individuals who enjoy working with ...

Bellavant Group Inc

Be Seen First

Entry Level Marketing & Client Relations Sales Coordinator

Burlington, MA · On-site

$45K - $60K/yr

  • PTO

Bellavant Group is hiring a Marketing & Client Relations Sales Coordinator to join our growing team in Woburn, MA. This is a full-time, entry-level opportunity for individuals who enjoy working with ...

ORIX USA

Senior Director, Client Relations

Boston, MA

  • Medical

  • Life

  • PTO

This position will work closely with Capital and Underwriting Specialties and other internal teams to analyze potential risks and craft solutions that balance client and stakeholder needs and ...

Cornerstone Bank

Customer Relations Associate

Southbridge, MA · On-site

$41K - $51K/yr

The Customer Relations Associate plays a key role in ensuring operational accuracy, maintaining regulatory compliance, and upholding Cornerstone Bank's commitment to serving customers, colleagues ...

Cornerstone Bank

Customer Relations Associate

Athol, MA · On-site

$20 - $21/hr

The Customer Relations Associate plays a key role in ensuring operational accuracy, maintaining regulatory compliance, and upholding Cornerstone Bank's commitment to serving customers, colleagues ...

Cornerstone Bank

Customer Relations Associate

Athol, MA · On-site

$42K - $52K/yr

The Customer Relations Associate plays a key role in ensuring operational accuracy, maintaining regulatory compliance, and upholding Cornerstone Bank's commitment to serving customers, colleagues ...

L'AgenceRP

PR specialist

Cambridge, MA

Oversee all media relations activity on behalf of the client, maintaining key media contacts for campaigns and projects * Build, maintain and develop productive relationships with journalists ...

L'AgenceRP

PR specialist

Cambridge, MA · On-site

Oversee all media relations activity on behalf of the client, maintaining key media contacts for campaigns and projects * Build, maintain and develop productive relationships with journalists ...

GMO

Client Systems Manager

Boston, MA

$200K - $220K/yr

Serve as the primary technology liaison for sales, marketing, and client relations teams, managing expectations and aligning delivery priorities * Represent Client Systems in cross-functional working ...

previous pagenext page

Showing results 21-40

All JobsClient Relations JobsClient Relations Jobs in Massachusetts

Client Relations information

See Massachusetts salary details

$27.3K

$51.4K

$73.2K

How much do client relations jobs pay per year?

As of Aug 16, 2026, the average yearly pay for client relations in Massachusetts is $51,427.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,700.00 and $54,600.00 per year, depending on experience, location, and employer.

What are some common challenges faced in a client relations role, and how can they be managed effectively?

Professionals in Client Relations often encounter challenges such as handling difficult client demands, balancing multiple accounts, and maintaining clear communication across departments. Effectively managing these challenges involves setting realistic expectations, staying organized with account management tools, and fostering strong internal collaboration to address client needs promptly. Developing active listening skills and maintaining a proactive approach to problem-solving can also help build trust and ensure long-term client satisfaction.

What skills do you need for client relations?

Client relations professionals need strong communication and interpersonal skills to build and maintain positive relationships with clients. They should also have problem-solving abilities, emotional intelligence, and proficiency in tools like CRM software to manage client information effectively.

What is client relations?

Client relations refers to the practice of building and maintaining positive relationships between a company and its clients. Professionals in this field act as the main point of contact, addressing client needs, resolving issues, and ensuring satisfaction with products or services. Strong client relations help foster loyalty, encourage repeat business, and can provide valuable feedback to improve offerings. Effective communication, problem-solving skills, and a customer-centric approach are essential for success in this role.

What are the key skills and qualifications needed to thrive as a client relations professional, and why are they important?

To thrive as a Client Relations professional, you need strong interpersonal skills, problem-solving abilities, and a background in customer service or business, often supported by a bachelor's degree. Familiarity with CRM software, communication platforms, and project management tools is typically required. Exceptional active listening, empathy, and conflict resolution skills help build trust and foster long-term client partnerships. These capabilities are vital for maintaining client satisfaction, ensuring retention, and driving business growth.

What is the difference between Client Relations vs Customer Service Representative?

AspectClient RelationsCustomer Service Representative
Primary FocusBuilding and maintaining long-term client relationshipsHandling individual customer inquiries and issues
Work EnvironmentCorporate, B2B settings, often strategicRetail, call centers, B2C environments
Required SkillsCommunication, relationship management, negotiationProblem-solving, communication, product knowledge
Common CertificationsCustomer Relationship Management (CRM) certificationsCustomer Service certifications

While both roles involve communication and customer interaction, Client Relations focuses on nurturing long-term partnerships with clients, often in a B2B context. Customer Service Representatives typically address immediate customer needs and issues in retail or service settings. Understanding these differences helps in choosing the right career path or job search focus.

Is client relations a stressful job?

Client relations roles often involve managing customer expectations, resolving issues, and maintaining positive relationships, which can be stressful during busy periods or when handling difficult clients. However, the level of stress varies depending on the industry, company culture, and individual skills in communication and problem-solving.

What are the most commonly searched types of Client Relations jobs in Massachusetts?

The most popular types of Client Relations jobs in Massachusetts are:

What cities in Massachusetts are hiring for Client Relations jobs?

Cities in Massachusetts with the most Client Relations job openings:

Client Relations jobs near you
Infographic showing various Client Relations job openings in Massachusetts as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 11% Part Time, and 6% Contract. Highlights an 87% Physical, 4% Hybrid, and 9% Remote job distribution, with an average salary of $51,427 per year, or $24.7 per hour.

Senior Associate, Client Relations Specialist - HYBRID

SS&C

Boston, MA • Hybrid

$115K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 9 days ago

Job description

As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.

Job Description

Senior Associate, Client Relations Specialist - HYBRID

Location: Kansas City, MO; Denver, CO; Boston, MA; Braintree, MA; (hybrid)

About the Role

Client facing position in the Retail Alternative Investment division of SS&C. This relationship team supports multiple clients and alternative investment products. As member of this team you will be assigned clients that you will manage communication between client and various support groups at SS&C. Manage/oversight of client events, new product implementation and overall client satisfaction.

Why Join SS&C

SS&C combines proprietary technology with deep industryexpertiseto support complex financial and health care operations. Our teams design, implement, andoperatesolutions that help clients manage data, automate processes, and scale their businesses with confidence.

You will work with industry experts, modern platforms, and evolving technologies, gaining exposure to real-world operational challenges and large-scale enterprise environments.

How You Will Make an Impact

  • Develops and maintains exceptional client relationships.

  • Provides and oversees support and service activities for a designated client or group of clients, ensuring their operational needs and issues, both tactical and strategic, are managed to the highest level of satisfaction.

  • Ensures quality service and operational performance within the parameters of program and delivery standards.

  • Develops understanding of client business and product installations to identify service needs, plan service delivery and drive use of proactive service and support mechanisms to reduce client downtime and support costs.

  • Acts as a primary point of client contact to coordinate resolution of service incidents and escalation of technical issues.

  • Collaborates with sales and support groups to demonstrate value of support offering to client and identify opportunities for expanded support business.

  • Career level professional leading small, moderately complex projects or working on complex tasks that require a high degree of judgement, resourcefulness, and self-initiative.

  • Demonstrates specialized expertise to evaluate wide-ranging and complex issues and develop creative solutions.

  • Recommends new procedures.

RequiredExperience

  • Bachelor's degree or equivalent work experience

  • 2+ years of client facing work-related experience required in financial services, with a preference for experience in transfer agency, investor services or wire house.

  • Excellent written and verbal communication skills

  • Problem solving and numerical reasoning skills; ability to analyze data and take action

  • Career oriented, highly motivated, and self-starting individual

  • Ability to work in a fast paced, team environment

  • Efficient time management with strong organizational skills

  • Ability to quickly learn and adapt to new systems, processes, plans, and programs

  • MUST HAVE proficiency in use of tools such as word processing, JIRA, Chorus/AWD, TA2000, 3270, and Microsoft Excel

  • Must be willing to work on site at least 6 days/month

Join SS&C, where innovation meets global opportunities.Click heretoapply.

#LI-RS1

#LI-JW3

#LI-Hybrid

Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.

SS&C Technologies offers a comprehensive total rewards package designed to support your wellbeing, growth, and future. Our benefits include medical, dental, and vision coverage; a 401(k) plan with company match; paid time off, holidays, and parental leave; and professional development reimbursement opportunity.Actual base salary will vary based on several factors, including but not limited to relevant skills, prior experience, education, demonstrated performance, and geographic location.Colorado: The expected base salary for the position is between $45,000 USD to $105,000 USD. Massachusetts: The expected base salary for the position is between $55,000 USD to $115,000 USD.In addition, employees in this role may be eligible for consideration on an annual basis for a discretionary bonus and/or equity awards, such as restricted stock units or stock options, based upon individual and business performance at the company's discretion.

Applications will be accepted on an ongoing basis until the position is filled.

SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.

Apply