Client Relations Manager Jobs in Washington, DC (NOW HIRING)

The Public Relations Manager is responsible for leading QTS' public and analyst relations efforts to enhance image branding and reputation. This in-house role will work closely with marketing operations, public policy and agencies to create and promote the corporate identity and mission to the public, prospects, and customers. They will also manage media relations and serve as the company's liaison, responding to inquiries from the press including reporters and journalists.

Responsibilities, other duties as assigned:

• Develop and implement data-driven public relations strategies that align with QTS' overall goals and objectives.
• Create and lead public relations content across a broad array of channels including press releases, media advisories, website updates, and company statements/quotes.
• Execute our analyst relations strategy by providing information about QTS' services to engaged industry analysts, external agencies, and vendors.
• Serve as the QTS point-of-contact in company interviews, briefings, events, and other general public-facing opportunities.
• Manage media relations including pitching stories and responding to inquiries from reporters & journalists.
• Actively track and report data findings on industry news/trends, market activities, competitive practices, inquiries, and client surveys to identify opportunities to better position the company.
• Collaborate with cross-functional teams to ensure consistency in messaging and branding.
• Build and maintain positive relationships with key stakeholders including Blackstone, industry analysts, thought leaders, industry influencers, partners, press/media contacts, and customers.
• Monitor, analyze, and report on key metrics related to analyst relations activities including media coverage, sentiment, and influence.
• Promotes and attends special events/functions as needed; reports on corporate milestones and activities.
• Develop and execute crisis communication plans as needed.

Basic Qualifications:

• Bachelor's degree in Public Relations, Communications, Marketing, Journalism, English, or a related field; equivalent professional experience in lieu of a degree
• Ten or more years of experience in public/media relations.
• Demonstrates strong media relations skills through excellent oral and written communication in accordance with Associated Press style guidelines and creating compelling public content.

Preferred Qualifications:

• Experience working in the technology or data center industry.
• Experience with a public relations and earned media software (Cision).

Knowledge, Skills, and Abilities:

• Strong organizational and analytical skills with the ability to report on key metrics and insights to leaders.
• Ability to manage multiple projects with competing priorities simultaneously.
• Knowledge of crisis communication best practices.
• Excellent interpersonal skills with the ability to interface across all levels of the organization.
• Highly organized and detail-oriented.
• Ability to work in a fast-paced, deadline-oriented work environment.
• Strong service and support orientation.
• An enthusiastic positive team player who can support and serve those around them.

Total Rewards:

• This role is also eligible for a competitive benets package that includes: medical, dental, vision, life, and disability insurance, 401(k) retirement plan, exible spending and HSA accounts, paid holidays, paid time off, paid volunteer days, employee assistance program, tuition assistance, parental leave, military leave assistance, QTS scholarship for dependents, wellness program, and other company benets.
• This position is bonus eligible.

We conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, Genetic Information & Testing, Family & Medical Leave, protected veteran status, or any other characteristic protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or discrimination claim.

The "Know Your Rights" Poster is included here:

Know Your Rights (English)

Know Your Rights (Spanish)

The pay transparency policy is available here:

Pay Transparency Nondiscrimination Poster-Formatted

QTS is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to talentacquisition@qtsdatacenters.com and let us know the nature of your request and your contact information.