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Client Relations Manager Jobs in Laurel, MD (NOW HIRING)

System One

Client Relationship Manager

Baltimore, MD · Remote

Client Relations Manager Location: Baltimore, Maryland Type: Contract To Hire Contractor Work Model: Hybrid - onsite and remote We're looking for a Client Relationship Manager who thrives in a fast ...

Baker Botts

Public Relations Manager

Washington, DC · On-site

ABOUT THE ROLE The Public Relations Manager is responsible for developing and executing strategic ... Identify, shape, and pitch compelling storylines and media opportunities related to client work ...

System One

Client Relationship Manager

Baltimore, MD · Remote

Client Relations Manager Location: Baltimore, Maryland Type: Contract To Hire Contractor Work Model: Hybrid - onsite and remote We're looking for a Client Relationship Manager who thrives in a fast ...

Baker Botts Llp

Public Relations Manager

Washington, DC · On-site

ABOUT THE ROLE The Public Relations Manager is responsible for developing and executing strategic ... Identify, shape, and pitch compelling storylines and media opportunities related to client work ...

Marriott

Account Manager-Client Relations

Bethesda, MD · On-site +1

JOB SUMMARY The Account Manager is responsible for managing and maintaining on-going relationships with properties and owners, and works closely with Marketing Knowledge Experts (KE) to ensure ...

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All JobsClient Relations JobsClient Relations Manager JobsClient Relations Manager Jobs in Laurel, MD

Client Relations Manager information

See Laurel, MD salary details

$28.8K

$56.9K

$97.2K

How much do client relations manager jobs pay per year?

As of Sep 4, 2026, the average yearly pay for client relations manager in Laurel, MD is $56,894.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,100.00 and $64,400.00 per year, depending on experience, location, and employer.

What does a client relations manager do?

A Client Relations Manager is responsible for maintaining and strengthening relationships between a company and its clients. They act as the main point of contact, addressing client needs, resolving issues, and ensuring satisfaction with the company’s products or services. Their role often involves coordinating with internal teams, managing client accounts, and identifying opportunities to grow client partnerships. Ultimately, their goal is to foster long-term, positive relationships that benefit both the client and the company.

What are some common challenges faced by client relations managers and how can they be addressed?

Client Relations Managers often encounter challenges such as managing multiple client expectations, handling difficult conversations, and ensuring seamless communication between clients and internal teams. To address these challenges, it's important to develop strong organizational skills, maintain proactive communication, and establish clear processes for tracking client needs. Building trust through transparency and regular updates also helps in managing difficult situations and fostering long-term client relationships.

What are the key skills and qualifications needed to thrive as a client relations manager, and why are they important?

To thrive as a Client Relations Manager, you need a solid background in customer relationship management, business communication, and account management, often supported by a degree in business or a related field. Familiarity with CRM software, project management tools, and data analysis systems is typically required. Strong interpersonal skills, problem-solving ability, and proactive communication help build trust and ensure client satisfaction. These skills are crucial for retaining clients, resolving issues efficiently, and driving business growth.

What is the difference between Client Relations Manager vs Account Executive?

AspectClient Relations ManagerAccount Executive
Primary FocusMaintaining and strengthening client relationshipsAcquiring new clients and managing sales processes
Required SkillsCommunication, relationship management, customer serviceSales, negotiation, presentation skills
Work EnvironmentCustomer service teams, account management departmentsSales teams, business development units
Common Industry UsageMarketing, advertising, consultingAdvertising, tech, finance

While both roles involve client interaction, the Client Relations Manager focuses on nurturing existing relationships, whereas the Account Executive primarily works on acquiring new clients and closing sales. Understanding these differences helps in choosing the right career path or hiring the appropriate professional for your business needs.

How much does a client relations manager make?

The average salary for a client relations manager in the United States ranges from $60,000 to $100,000 per year, depending on experience, industry, and location. Many roles also include bonuses and benefits, and strong communication and relationship management skills are essential for success.

Is a client relations manager a good job?

A client relations manager is a role focused on maintaining and improving relationships with clients, often requiring strong communication, problem-solving, and interpersonal skills. The job can offer opportunities for advancement, a collaborative work environment, and a steady salary, but it may also involve handling challenging client situations and meeting performance targets.

What are the most commonly searched types of Client Relations jobs in Laurel, MD?

The most popular types of Client Relations jobs in Laurel, MD are:

What job categories do people searching Client Relations Manager jobs in Laurel, MD look for?

The top searched job categories for Client Relations Manager jobs in Laurel, MD are:

What cities near Laurel, MD are hiring for Client Relations Manager jobs?

Cities near Laurel, MD with the most Client Relations Manager job openings:

Client Relations Manager jobs near you
Infographic showing various Client Relations Manager job openings in Laurel, MD as of August 2026, with employment types broken down into 85% Full Time, 14% Part Time, and 1% Contract. Highlights an 79% Physical, 3% Hybrid, and 18% Remote job distribution, with an average salary of $56,894 per year, or $27.4 per hour.

Client Relationship Manager

System One

Baltimore, MD • Remote

Contractor

Medical, Dental, Vision, Life, Retirement

Re-posted 18 days ago

Job description

Job Title: Client Relations Manager Location: Baltimore, Maryland Type: Contract To Hire Contractor Work Model: Hybrid – onsite and remote

We’re looking for a Client Relationship Manager who thrives in a fast-paced, high-touch customer service environment. In this role, you’ll manage escalated service issues and serve as a key point of contact for members and brokers—especially when situations are complex, urgent, or sensitive.

Most requests come in via email, with occasional outbound calls needed to clarify details and drive resolution. Your success will come from strong claims knowledge, calm de-escalation, and end-to-end ownership.

What You’ll Be Doing

  • Resolve escalated issues related to medical claims, billing, benefits, and pharmacy (Rx)
  • Research and troubleshoot denied claims, claim status problems, EOB vs. billing discrepancies, and Rx concerns
  • Communicate clearly and professionally (email-first), and make outbound calls when needed
  • Coordinate across internal teams/partners to get answers and close issues quickly
  • Track, document, and manage issues from initial inquiry through final resolution
  • Prioritize effectively as issue types and volume fluctuate daily

What We’re Looking For (Must-Haves)

  • 3+ years of medical claims experience (claims processing, denials, investigations, or claims issue resolution)
  • Strong, polished customer service experience—comfortable handling escalations and demanding stakeholders
  • Proven ability to de-escalate, problem-solve, and stay composed under pressure
  • Strong multitasking, time management, and attention to detail
  • Ability to take ownership and drive a problem through to a clear outcome (not just hand-offs)

Nice to Have

  • Medicare experience
  • Experience supporting benefits administration (eligibility, enrollment, billing questions, plan basics)
  • Prior experience interacting with brokers/consultants and HR contacts

System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.

#M-1 #LI-

Ref: #851-Rockville-S1

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About System One

Sourced by ZipRecruiter

System One helps employers get work done more efficiently and economically without compromising quality. Over our 35+ year history, we've helped connect thousands of talented people with innovative companies. The excitement of a perfect fit motivates us every single day.

Industry

Business consulting services and recruiting and staffing services

Company size

5,001 - 10,000 Employees

Headquarters location

Pittsburgh, PA, US

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