Client Relations Manager Jobs in Louisiana (NOW HIRING)

Lafayette, LA, USA

Job Type

Full Time

Job Title

Business Development & Client Relations Manager

Developing and maintaining relationships with current clients, prospective clients, strategic partners, and industry decision-makers.

Fuselier Surveying & Mapping | Primarily In-Person and Field-Based Base Salary: $75,000–$110,000 per year, plus performance-based bonus

The Business Development & Client Relations Manager will be responsible for developing and maintaining relationships with current clients, prospective clients, strategic partners, and industry decision-makers.

This is not primarily a social media, advertising, or office-based marketing position. It is a boots-on-the-ground business development role involving client visits, jobsite visits, meetings, conferences, Lunch and Learns, networking events, strategic outreach, and consistent follow-up.

The right candidate will be personable, professional, organized, persistent, and comfortable developing relationships with engineers, contractors, developers, project managers, municipal officials, executives, and other industry professionals.

The successful candidate does not need to be a licensed surveyor or technical expert. However, they must be willing and able to learn our services, recognize potential opportunities, ask thoughtful questions, and involve the appropriate Fuselier technical personnel when needed.

This position will work directly with company ownership and senior leadership. The Business Development & Client Relations Manager will often open the door, develop the relationship, identify the opportunity, and coordinate meetings in which company leadership and technical personnel help develop and close the work.

Develop and maintain strong relationships with existing and prospective clients

Schedule and conduct client visits, office meetings, jobsite visits, and follow-up appointments

Identify and connect with decision-makers at engineering firms, construction companies, municipalities, utilities, industrial facilities, development companies, and other target organizations

Introduce Fuselier Surveying & Mapping to prospective clients and clearly communicate the company’s capabilities

Coordinate meetings between prospective clients and Fuselier’s technical leadership

Organize Lunch and Learns, client presentations, networking opportunities, and relationship-building events

Represent the company at conferences, trade shows, association meetings, community events, and industry functions

Maintain regular contact with existing clients to identify upcoming projects and additional service needs

Reconnect with former and inactive clients

Follow up on introductions, meetings, proposals, and potential opportunities in a timely and professional manner

Develop organized 30-, 60-, and 90-day follow-up plans for key accounts and prospective clients

Document client interactions, opportunities, commitments, and next steps in the company’s customer relationship management system

Research prospective clients, upcoming developments, capital projects, and industry opportunities

Coordinate with company leadership to develop account strategies and pursuit plans

Provide weekly updates regarding client activity, developing opportunities, required follow-up, and areas where technical leadership is needed

Assist with client appreciation activities and strategic outreach

Help evaluate why opportunities were won, lost, or delayed

Maintain professionalism and confidentiality when representing the company

Perform other business development and client relations duties as needed

We are looking for someone who:

Genuinely enjoys meeting people and developing long-term professional relationships

Is comfortable initiating conversations, making introductions, and requesting meetings

Can communicate confidently with executives, project managers, engineers, contractors, public officials, and field personnel

Is highly organized, dependable, and disciplined about follow-up

Understands that professional relationships are developed through consistency, trust, and repeated contact

Can remain persistent without becoming aggressive or bothersome

Listens carefully and asks thoughtful questions

Can recognize client needs and potential business opportunities

Is comfortable attending meetings, conferences, and networking events independently

Can represent the company professionally in both office and construction-site environments

Is willing to travel regularly throughout Louisiana and occasionally into Texas or other regional markets

Can learn technical services without overstating their level of expertise

Understands that every meaningful client interaction should end with a documented next step

Is comfortable being measured through both relationship-building activity and business results

Has the confidence to enter unfamiliar rooms, introduce the company, and build relationships with decision-makers

Three or more years of experience in business development, client relations, account management, outside sales, construction, engineering, surveying, land development, utilities, municipal services, or another architecture, engineering, and construction-related field

Existing relationships within engineering, construction, development, industrial, municipal, utility, or infrastructure markets are highly desirable

Demonstrated experience developing professional relationships that resulted in new clients, contracts, projects, or revenue

Experience using a CRM or another structured client follow-up system

Experience organizing professional meetings, client presentations, conferences, Lunch and Learns, or networking events

Familiarity with professional services and relationship-based business development

Experience working with engineering firms, contractors, developers, municipalities, utilities, industrial clients, or public agencies

Direct surveying experience is preferred but not required.

A bachelor’s degree in business, marketing, communications, construction management, engineering, or a related field is preferred but not required.

Relevant industry experience, demonstrated relationship-building ability, professional maturity, and a proven history of follow-through may be considered in place of a specific degree.

Valid driver’s license and acceptable driving record

Ability to travel regularly for client visits, meetings, conferences, and industry events

Strong verbal and written communication skills

Professional appearance and demeanor

Proficiency with email, calendars, Microsoft Office, and mobile business applications

Ability to maintain accurate client and opportunity records

Ability to manage multiple relationships and follow-up commitments simultaneously

Ability to work independently while maintaining regular communication with company leadership

Willingness to occasionally attend breakfast meetings, evening events, conferences, or other functions outside normal business hours

Ability to visit active construction sites and comply with applicable safety requirements

Success in this position will be measured through both relationship-building activity and business results, including:

Meaningful meetings with clients and prospective clients

New relationships with decision-makers

Consistent and timely follow-up

New qualified business opportunities

Increased engagement with existing clients

Reactivation of former or inactive clients

Lunch and Learns, presentations, conferences, and site visits coordinated

New clients and contracts developed

Growth within targeted markets and assigned accounts

Accurate and consistent use of the company’s CRM

Strong coordination with company leadership and technical personnel

Growth in the company’s qualified opportunity pipeline

Revenue generated from new and developed client relationships

Positive feedback from clients and company leadership

Because professional-service relationships often take time to develop, performance will not be measured solely by immediate sales revenue.

Base salary of $75,000–$110,000 annually , depending on relevant experience, existing industry relationships, and demonstrated business-development performance

Performance-based bonus opportunity

Company vehicle or vehicle allowance

Reimbursement of approved travel, conference, client-development, and business expenses

Paid time off

Company-supported professional development and industry participation

Additional employee benefits discussed during the interview process

Exceptional candidates with a substantial industry network and a documented record of developing significant professional-services revenue may receive additional consideration.

This is a professional salaried position and is not a commission-only sales role.

This is an opportunity to help shape the business development program of a growing surveying and mapping company with a strong reputation, experienced technical personnel, expanding capabilities, and a proven history of serving clients throughout Louisiana and Texas.

The successful candidate will work directly with company ownership and senior leadership. You will have the opportunity to build meaningful industry relationships, develop new markets, strengthen existing accounts, and play an important role in the continued growth of the company.

Unlike a traditional sales position, this role is centered on professional relationships, trust, follow-through, and long-term client development. You will be supported by experienced technical professionals who can help develop solutions and close complex opportunities.

Fuselier Surveying & Mapping is a growing professional surveying and mapping firm headquartered in Eunice, Louisiana. With more than 30 employees and operations throughout Louisiana and Texas, we provide surveying, mapping, construction support, UAS LiDAR, laser scanning, dimensional control, and other geospatial services.

Our clients include engineering firms, contractors, municipalities, developers, industrial companies, utilities, and organizations involved in major infrastructure and construction projects.

Our company has grown through technical excellence, dependable service, strong relationships, and word-of-mouth referrals. As we continue to expand, we are seeking an experienced and relationship-driven professional who can help us intentionally develop new business, strengthen existing client relationships, and keep Fuselier Surveying & Mapping consistently connected to the markets we serve.

Fuselier Surveying & Mapping is an equal opportunity employer. Employment decisions are based on qualifications, experience, performance, and the needs of the company.