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Client Relations Associate Jobs in Peoria, IL (NOW HIRING)

COFCO

Commercial Furniture Dealer Designer

Peoria, IL · On-site

$55K - $75K/yr

Advise on and negotiate project design details in relation to proven practices, standards, and ... client experience. Requirements Qualifications - Education and Experience Required : * Associates ...

Henricksen

Commercial Furniture Dealer Designer

Peoria, IL · On-site

$55K - $75K/yr

Advise on and negotiate project design details in relation to proven practices, standards, and ... client experience. Requirements Qualifications - Education and Experience Required : * Associates ...

Stange Law Firm

Attorney/Lawyer

Peoria, IL · Hybrid

$90K - $120K/yr

... relations law. This position is based in our Springfield office and serves clients throughout ... Client referral bonuses * Clearly defined annual billable-hour goal of 1,500 hours Exceptional ...

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All JobsClient Relations Associate JobsClient Relations Associate Jobs in Peoria, IL

Client Relations Associate information

See Peoria, IL salary details

$24.5K

$46.2K

$65.7K

How much do client relations associate jobs pay per year?

As of Sep 9, 2026, the average yearly pay for client relations associate in Peoria, IL is $46,203.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,200.00 and $49,100.00 per year, depending on experience, location, and employer.

What is a client relations associate?

Client Relations Associates are professionals who act as the main point of contact between a company and its clients. They are responsible for managing client accounts, addressing client inquiries or concerns, and ensuring customer satisfaction. Their role often involves building strong relationships, understanding clients' needs, and coordinating with internal teams to deliver solutions. By maintaining open communication and providing excellent service, Client Relations Associates help foster long-term client loyalty and support business growth.

What are the key skills and qualifications needed to thrive as a client relations associate?

To thrive as a Client Relations Associate, you need strong communication skills, attention to detail, and a background in business, sales, or customer service, often supported by a relevant bachelor's degree. Familiarity with CRM software like Salesforce, proficiency in Microsoft Office, and sometimes experience with help desk or ticketing systems are typically required. Outstanding interpersonal skills, problem-solving ability, and a customer-focused mindset help build lasting client relationships and resolve issues efficiently. These skills and qualities are crucial for maintaining client satisfaction, ensuring repeat business, and supporting the company's reputation.

How does a client relations associate typically collaborate with other departments to resolve client issues?

As a Client Relations Associate, you’ll frequently work cross-functionally with teams such as sales, customer support, and operations to address client needs. When a client issue arises, you may need to coordinate with technical specialists or account managers to gather information and propose solutions. Strong communication skills are essential, as you’ll often serve as the client’s advocate internally, ensuring their concerns are understood and prioritized. This collaborative approach not only helps resolve issues efficiently but also strengthens long-term client satisfaction.

What is the difference between Client Relations Associate vs Customer Service Representative?

AspectClient Relations AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles prefer bachelor's degreeHigh school diploma or equivalent; some roles may prefer associate's or bachelor's
Work EnvironmentOffice settings, client meetings, account managementCall centers, retail, online support
Employer & Industry UsageFinancial services, consulting, B2B companiesRetail, telecommunications, hospitality
Common Search & ComparisonClient Relations Associate vs Customer Service Representative

The main difference is that Client Relations Associates focus on building long-term relationships with clients, managing accounts, and providing tailored solutions, often in professional or financial industries. Customer Service Representatives typically handle day-to-day inquiries, troubleshooting, and support, mainly in retail or service sectors. While both roles require strong communication skills, Client Relations Associates usually work in more specialized, client-focused environments with a focus on relationship management.

What are the most commonly searched types of Client Relations jobs in Peoria, IL?

The most popular types of Client Relations jobs in Peoria, IL are:

What job categories do people searching Client Relations Associate jobs in Peoria, IL look for?

The top searched job categories for Client Relations Associate jobs in Peoria, IL are:

What cities near Peoria, IL are hiring for Client Relations Associate jobs?

Cities near Peoria, IL with the most Client Relations Associate job openings:

Client Relations Associate jobs near you
Infographic showing various Client Relations Associate job openings in Peoria, IL as of September 2026, with employment types broken down into 79% Full Time, 17% Part Time, and 4% Contract. Highlights an 72% Physical, 2% Hybrid, and 26% Remote job distribution, with an average salary of $46,203 per year, or $22.2 per hour.

Commercial Furniture Dealer Designer

Peoria, IL • On-site

COFCO
See more jobs at COFCOexternal

$55K - $75K/yr

Full-time

Posted 24 days ago

Job description

Job Type
Full-time
Description
About Henricksen
Henricksen (Oak Brook, IL) is a full-service contract furniture dealership specializing in office, healthcare, education, government, senior living, and hospitality spaces. In 1962, Henricksen opened its doors as a small, family-run dealership. Today, Henricksen is a leading national dealership with twelve offices in Illinois, Minnesota, New York, Pennsylvania, Tennessee, Washington, DC, and Wisconsin, 300+ full-time employees, and annual sales of $300+ million. With 300+ manufacturer partnerships, Henricksen offers an array of products from systems furniture, casegoods, seating, lounge, and conference furnishings to architectural solutions including modular walls, flooring, lighting, sound masking, and technology equipment. Henricksen is one of the largest privately-owned dealer partners of HNI in the United States. HNI's furniture brands include Allsteel, Gunlocke, HBF, The HON Company, and Kimball International.
Job Summary
This position will be located in our Peoria, IL office. The Designer role collaborates with Account Executives, Client, and Customer Support Team to design and specify creative and functional solutions that meet client expectations and project requirements. It focuses on programming, development, space planning, finish palettes, drawings, specifications, and field verification's. It also engages with clients, the project team, and external partners to execute exceptional design solutions. Contributions of this role are vital to positively influence the client experience, culture, and mission.
Responsibilities:
  • Project Definition and Planning. Participate in or facilitate in project meetings to establish and maintain clear and reasonable project expectations (e.g., scope, deliverables, timeline, roles, and team operations). Contribute to the development and presentation of project design solutions that optimize client space and engagement in response to proposals, contracts, and requirements. Advise on and negotiate project design details in relation to proven practices, standards, and concurrent priorities.
  • Design Process Execution. Execute multiple projects concurrently with quality and efficient outcomes. Gather programming required to develop/revise schematic designs in compliance with client expectations and project requirements. Outline cost estimates and/or resource needs to execute approved design recommendations and modifications. Implement core process with accountability, accuracy, and consistency. Identify and resolve issues proactively, escalating appropriately as needed. Develop finish palette for client review as required by project.
  • Design Consultation and Collaboration. Engage client real-time to outline and agree on design intent. Create drawings, renderings, and other design deliverables that illustrate and reflect design intent. Advise client and project team on design applications and opportunities that proactively address programming needs (e.g., collaboration/engagement, ergonomics, technology integration, building codes, ADA requirements). Coordinate with consultants, project team, and installers to effectively manage changes, field reviews, and installations. Organize and manage project drawings, revisions, and critical project documentation (e.g., key decisions, approvals, signoffs, and meeting highlights).
  • Customer Experience. Maintain a professional and positive demeanor across situations, clients, and vendors. Communicate with transparency and professionalism across project team to promote exceptional client experience. Adapt to project and client needs in alignment with core process and service level expectations. Leverage prior client interactions, projects, and learning's to enhance the client experience.

Requirements
Qualifications - Education and Experience
Required:
  • Associates degree in interior design, interior architecture, or related field
  • 2+ years of work experience in contract design and/or furniture dealership or construction
  • Working knowledge in professional design and/or specifications software (e.g., AutoCAD, CAP Studio or project matrix, project spec, Configura CET, Revit)
  • Contract furniture industry and/or construction knowledge with relevant experience:
    • specification and layout of systems, ancillary furniture, demountable partitions, contract furniture and/or construction processes from programming to delivery/installation
    • workplace environment issues (e.g., ergonomics, technology integration, teaming, planning, facility need)
    • building codes, ADA regulations, Electrical Code, etc.
    • general knowledge in building practices (e.g., composition of partition types, material thickness of flooring, installation applications)
  • Proven ability to execute multiple projects simultaneously in an organized, creative, and quality-driven way
  • Conscientious and flexible, with a strong work ethic and problem-solving and team orientation
  • Proficient and effective communicator (written and verbal) across various audiences and situations
  • Proficient in Microsoft Office365 applications (including MS Word, Excel, and PowerPoint)

Preferred:
  • College degree in interior design, interior architecture, or related field from a CIDA accredited program
  • Configura CET software experience
  • NCIDQ certification or state license

Additional Information
Henricksen offers competitive wages based on skills and experience as well as comprehensive benefits packages. As an Equal Opportunity Employer, Henricksen is fully committed to cultivating a culture that is inclusive and integrates its Core Values in every action, every interaction, and every decision that is made.
Salary Description
$55,000 - $75,000/year

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