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Client Relations Associate Jobs in Franklin, MA (NOW HIRING)

GMO

Marketing Reporting Associate

Boston, MA

$80K - $95K/yr

Successful Associates have advanced to Relationship Associate roles within Global Client Relations or other marketing and product-focused roles, as well as investment teams at the firm. The Associate ...

GMO

Marketing Reporting Associate

Boston, MA

$80/hr

Successful Associates have advanced to Relationship Associate roles within Global Client Relations or other marketing and product-focused roles, as well as investment teams at the firm. The Associate ...

5 Legal

Tax Associate/ Special Counsel

Boston, MA · On-site

... for an associate to join their Tax practice in any of their Boston, Chicago, DC, New York, Palo ... client relations skills and experience handling several concurrent ongoing matters. Must have a ...

GMO

Marketing Enablement Associate

Boston, MA · On-site

$80/hr

Position Overview The Marketing Enablement Associate is responsible for facilitating GMO's daily ... Collaborative spirit given the need to coordinate among Global Client Relations, Marketing ...

Allen & Gerritsen

Senior Manager, PR

Boston, MA · On-site

$90 - $135/hr

Some client-related evening and weekend events will also be expected, with built-in time off ... Mentor and help coach Associates and Managers, and manage PR interns. * Actively contribute to ...

Allen & Gerritsen

Senior Manager, PR

Boston, MA · On-site

$75K - $85K/yr

Some client-related evening and weekend events will also be expected, with built-in time off ... Mentor and help coach Associates and Managers, and manage PR interns. * Actively contribute to ...

Allen & Gerritsen

Senior Manager, PR

Boston, MA · On-site

$75K - $85K/yr

Some client-related evening and weekend events will also be expected, with built-in time off ... Mentor and help coach Associates and Managers, and manage PR interns.Actively contribute to ...

Allen & Gerritsen

Senior Manager, PR

Boston, MA · On-site

Some client-related evening and weekend events will also be expected, with built-in time off ... Mentor and help coach Associates and Managers, and manage PR interns. * Actively contribute to ...

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Showing results 41-60

All JobsClient Relations Associate JobsClient Relations Associate Jobs in Franklin, MA

Client Relations Associate information

See Franklin, MA salary details

$25.3K

$47.6K

$67.7K

How much do client relations associate jobs pay per year?

As of Aug 20, 2026, the average yearly pay for client relations associate in Franklin, MA is $47,596.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,400.00 and $50,500.00 per year, depending on experience, location, and employer.

What is a client relations associate?

Client Relations Associates are professionals who act as the main point of contact between a company and its clients. They are responsible for managing client accounts, addressing client inquiries or concerns, and ensuring customer satisfaction. Their role often involves building strong relationships, understanding clients' needs, and coordinating with internal teams to deliver solutions. By maintaining open communication and providing excellent service, Client Relations Associates help foster long-term client loyalty and support business growth.

What are the key skills and qualifications needed to thrive as a client relations associate?

To thrive as a Client Relations Associate, you need strong communication skills, attention to detail, and a background in business, sales, or customer service, often supported by a relevant bachelor's degree. Familiarity with CRM software like Salesforce, proficiency in Microsoft Office, and sometimes experience with help desk or ticketing systems are typically required. Outstanding interpersonal skills, problem-solving ability, and a customer-focused mindset help build lasting client relationships and resolve issues efficiently. These skills and qualities are crucial for maintaining client satisfaction, ensuring repeat business, and supporting the company's reputation.

How does a client relations associate typically collaborate with other departments to resolve client issues?

As a Client Relations Associate, you’ll frequently work cross-functionally with teams such as sales, customer support, and operations to address client needs. When a client issue arises, you may need to coordinate with technical specialists or account managers to gather information and propose solutions. Strong communication skills are essential, as you’ll often serve as the client’s advocate internally, ensuring their concerns are understood and prioritized. This collaborative approach not only helps resolve issues efficiently but also strengthens long-term client satisfaction.

What is the difference between Client Relations Associate vs Customer Service Representative?

AspectClient Relations AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles prefer bachelor's degreeHigh school diploma or equivalent; some roles may prefer associate's or bachelor's
Work EnvironmentOffice settings, client meetings, account managementCall centers, retail, online support
Employer & Industry UsageFinancial services, consulting, B2B companiesRetail, telecommunications, hospitality
Common Search & ComparisonClient Relations Associate vs Customer Service Representative

The main difference is that Client Relations Associates focus on building long-term relationships with clients, managing accounts, and providing tailored solutions, often in professional or financial industries. Customer Service Representatives typically handle day-to-day inquiries, troubleshooting, and support, mainly in retail or service sectors. While both roles require strong communication skills, Client Relations Associates usually work in more specialized, client-focused environments with a focus on relationship management.

What job categories do people searching Client Relations Associate jobs in Franklin, MA look for?

The top searched job categories for Client Relations Associate jobs in Franklin, MA are:

What cities near Franklin, MA are hiring for Client Relations Associate jobs?

Cities near Franklin, MA with the most Client Relations Associate job openings:

Client Relations Associate jobs near you
Infographic showing various Client Relations Associate job openings in Franklin, MA as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 11% Part Time, and 6% Contract. Highlights an 75% Physical, 3% Hybrid, and 22% Remote job distribution, with an average salary of $47,596 per year, or $22.9 per hour.

Marketing Reporting Associate

GMO

Boston, MA

$80K - $95K/yr

Full-time

Posted 6 days ago

Job description

Company Profile
 
Founded in 1977, GMO is a global investment manager committed to delivering superior long-term investment performance and advice to our clients. We offer investment strategies and solutions where we believe we are positioned to add the greatest value for our investors. These include multi-asset class, equity, fixed income and alternative offerings.
 
We manage approximately $80bn for a client base that includes many of the world’s most sophisticated institutions, financial intermediaries, and private clients. Industry-wide, we are well known for our focus on valuation-based investing, willingness to take bold positions when conditions warrant, and candid and academically rigorous thought leadership. Jeremy Grantham, GMO’s Co-Founder and Long-Term Investment Strategist, is renowned as an expert in identifying speculative investment bubbles and also as a leading climate investor and advocate.
 
GMO is privately owned and employs over 430 people worldwide. We are headquartered in Boston, with additional offices in Europe, Asia and Australia. Our company-wide culture emphasizes commitment to clients, intellectual curiosity, and open debate. We celebrate and respect our differences, while embracing and valuing what each of us brings to work, as we know that diverse teams in an inclusive, caring environment achieve higher engagement and better client results.
 
Please follow the prompts included in this job posting to apply. The application window for this role is anticipated to remain open until the job is filled, or as otherwise determined by GMO.
 

Position Overview
The Marketing Reporting Associate creates client, prospect, and consultant reporting, including due diligence questionnaires and RFPs, and maintains detailed firm and investment strategy marketing content and data, all of which help GMO to communicate well with our clients and prospects. This role enables the Investment Product Strategies team to successfully execute our mission of bringing GMO’s investment insights across all strategies to our clients and potential clients through all channels worldwide, in both print and digital communications. 
 
This position partners with the Global Consultant Relations team to service industry consulting firms, collaborating closely with GMO’s relationship managers and often interacting directly with consultants to respond to requests for information.
 
The Marketing Reporting Associate role provides substantial exposure to how GMO communicates and manages relationships with clients, prospects, and consultants. Additionally, in the capacity as the lead contact for strategy-focused content, the Associate will have exposure to GMO Product Specialists and Portfolio Managers. Successful Associates have advanced to Relationship Associate roles within Global Client Relations or other marketing and product-focused roles, as well as investment teams at the firm.  
 
The Associate reports to the Marketing Reporting Manager.
Responsibilities:
  • Producing client, consultant, and prospect due diligence questionnaires and RFPs across GMO’s entire product line-up
  • Partnering with Consultant Relations in servicing assigned industry consulting firms, including managing GMO’s content in relevant consultant and third-party databases
  • Providing marketing data and information to Global Relationship Managers in response to ad hoc questions from clients, prospects, and consultants
  • Developing a strong understanding of our organization, investment strategies, philosophy, and processes
  • Ensuring firm and investment strategy marketing content for use in questionnaires and RFPs is current, accurate, effective, and compliant by working with colleagues across GMO to create and review language
  • Maintaining marketing data and analytics reporting
  • Contributing to projects to advance the strategic objectives of GMO’s Marketing and Client Services team 
Required Skills:
  • At least 3-5 years of related work experience working on RFPs within the investment management industry
  • Bachelor’s degree required; CFA, CAIA, or finance-focused master’s degree/MBA (or progression toward it) preferred
  • Proficient in MS Excel and other Microsoft applications 
  • Excellent written and verbal communication capabilities, including editorial and fact-checking skills
  • Strong organizational and analytical skills
  • Demonstrated understanding of client and prospect servicing
  • Investment acumen – proven ability to gain an understanding of GMO’s investment strategies over time, and sincere interest in developing knowledge
  • Willingness and ability to learn the functionality of a wide variety of proprietary systems and external web-based databases
  • Collaborative spirit given the need to coordinate among Global Client Relations, Marketing, Investment, Compliance, Legal, and Operations Teams
  • Experience with Loopio, or other RFP language database management tools, is a plus
Character:
  • Proactive with exceptional attention to detail
  • High energy, positive attitude, professional, and mature
  • Comfortable working both independently and as part of a team
  • Ability to prioritize multiple tasks, set goals, and meet deadlines
  • Self-directed and motivated
  • Willingness to jump in and get things done
  • A high degree of intellectual curiosity
  • Ability to professionally represent GMO and perform consistently with the firm’s values and competencies
 
This is a reasonable, good faith estimate of the current salary range for this role. GMO’s salary range accounts for a wide array of factors that are considered in making compensation decisions including but not limited to skill sets and market demand for skills; level of experience and training; specific qualifications, performance, time in role/company, geographic location, and other business and organizational needs.
 
In addition, this position is eligible for a discretionary annual bonus award, which award may be determined by individual, team, department and firm performance, and is subject to the terms of GMO’s compensation plan. This position is also benefits eligible. GMO’s comprehensive benefits program includes medical insurance, dental insurance, life insurance, long-term disability coverage, a 401(k)/profit-sharing retirement plan, open paid time off, leaves of absences, dependent care resources, tuition reimbursement, charitable gifts matching, flexible spending accounts, and commuter benefits.
GMO is committed to the recruitment, employment, and promotion of all candidates equally, regardless of an individual's gender, race, color, national origin, ancestry, age, religion, pregnancy, marital status, sexual orientation, gender identity or expression, military or veteran status, genetic information, physical or mental disability (except where such disability is a bona fide occupational disqualification) or any other classification protected under federal, state or local law.
 
GMO will not offer visa sponsorship for this opportunity.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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About GMO

Sourced by ZipRecruiter

Industry

Finance and insurance

Company size

501 - 1,000 Employees

Headquarters location

Boston, MA, US

Year founded

1977

Social media

Twitter

View All GMO Jobs