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Client Relations Associate Jobs in Columbus, OH (NOW HIRING)

AVP, Associate Relations

Columbus, OH

$38K - $48K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... Client Services Agreement on file and search engagement for that position will be deemed ... The national salary range for AVP, Associate Relations Consulting : $154,000.00-$290,000.00 The ...

AVP, Associate Relations

Columbus, OH · On-site

$38K - $48K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... Client Services Agreement on file and search engagement for that position will be deemed ... The national salary range for AVP, Associate Relations Consulting : $154,000.00-$290,000.00 The ...

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Showing results 1-20

Client Relations Associate information

See Columbus, OH salary details

$24.1K

$45.5K

$64.7K

How much do client relations associate jobs pay per year?

As of Aug 16, 2026, the average yearly pay for client relations associate in Columbus, OH is $45,483.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,600.00 and $48,300.00 per year, depending on experience, location, and employer.

What is a client relations associate?

Client Relations Associates are professionals who act as the main point of contact between a company and its clients. They are responsible for managing client accounts, addressing client inquiries or concerns, and ensuring customer satisfaction. Their role often involves building strong relationships, understanding clients' needs, and coordinating with internal teams to deliver solutions. By maintaining open communication and providing excellent service, Client Relations Associates help foster long-term client loyalty and support business growth.

How does a client relations associate typically collaborate with other departments to resolve client issues?

As a Client Relations Associate, you’ll frequently work cross-functionally with teams such as sales, customer support, and operations to address client needs. When a client issue arises, you may need to coordinate with technical specialists or account managers to gather information and propose solutions. Strong communication skills are essential, as you’ll often serve as the client’s advocate internally, ensuring their concerns are understood and prioritized. This collaborative approach not only helps resolve issues efficiently but also strengthens long-term client satisfaction.

What is the difference between Client Relations Associate vs Customer Service Representative?

AspectClient Relations AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles prefer bachelor's degreeHigh school diploma or equivalent; some roles may prefer associate's or bachelor's
Work EnvironmentOffice settings, client meetings, account managementCall centers, retail, online support
Employer & Industry UsageFinancial services, consulting, B2B companiesRetail, telecommunications, hospitality
Common Search & ComparisonClient Relations Associate vs Customer Service Representative

The main difference is that Client Relations Associates focus on building long-term relationships with clients, managing accounts, and providing tailored solutions, often in professional or financial industries. Customer Service Representatives typically handle day-to-day inquiries, troubleshooting, and support, mainly in retail or service sectors. While both roles require strong communication skills, Client Relations Associates usually work in more specialized, client-focused environments with a focus on relationship management.

What are the key skills and qualifications needed to thrive as a client relations associate?

To thrive as a Client Relations Associate, you need strong communication skills, attention to detail, and a background in business, sales, or customer service, often supported by a relevant bachelor's degree. Familiarity with CRM software like Salesforce, proficiency in Microsoft Office, and sometimes experience with help desk or ticketing systems are typically required. Outstanding interpersonal skills, problem-solving ability, and a customer-focused mindset help build lasting client relationships and resolve issues efficiently. These skills and qualities are crucial for maintaining client satisfaction, ensuring repeat business, and supporting the company's reputation.

What are the most commonly searched types of Client Relations jobs in Columbus, OH?

The most popular types of Client Relations jobs in Columbus, OH are:

What are popular job titles related to Client Relations Associate jobs in Columbus, OH?

For Client Relations Associate jobs in Columbus, OH, the most frequently searched job titles are:

What job categories do people searching Client Relations Associate jobs in Columbus, OH look for?

The top searched job categories for Client Relations Associate jobs in Columbus, OH are:

What cities near Columbus, OH are hiring for Client Relations Associate jobs?

Cities near Columbus, OH with the most Client Relations Associate job openings:

Infographic showing various Client Relations Associate job openings in Columbus, OH as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 14% Part Time, and 7% Contract. Highlights an 85% Physical, 5% Hybrid, and 10% Remote job distribution, with an average salary of $45,483 per year, or $21.9 per hour.

Senior Associate - Client Relations Specialist - Hybrid

Blue Prism Group

Dublin, OH • On-site

$105K/yr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 2 days ago

New


Job description

Senior Associate, Client Relations Specialist - HYBRID

Location: Kansas City, MO; Denver, CO; Chicago, IL; Boston, MA; Braintree, MA; Waltham, MA; Dublin, OH (hybrid)

About the Role

Client facing position in the Retail Alternative Investment division of SS&C. This relationship team supports multiple clients and alternative investment products. As member of this team you will be assigned clients that you will manage communication between client and various support groups at SS&C. Manage/oversight of client events, new product implementation and overall client satisfaction.

Why Join SS&C

SS&C combines proprietary technology with deep industry expertise to support complex financial and health care operations. Our teams design, implement, and operate solutions that help clients manage data, automate processes, and scale their businesses with confidence. You will work with industry experts, modern platforms, and evolving technologies, gaining exposure to real-world operational challenges and large-scale enterprise environments.

How You Will Make an Impact
  • Develops and maintains exceptional client relationships.
  • Provides and oversees support and service activities for a designated client or group of clients, ensuring their operational needs and issues, both tactical and strategic, are managed to the highest level of satisfaction.
  • Ensures quality service and operational performance within the parameters of program and delivery standards.
  • Develops understanding of client business and product installations to identify service needs, plan service delivery and drive use of proactive service and support mechanisms to reduce client downtime and support costs.
  • Acts as a primary point of client contact to coordinate resolution of service incidents and escalation of technical issues.
  • Collaborates with sales and support groups to demonstrate value of support offering to client and identify opportunities for expanded support business.
  • Career level professional leading small, moderately complex projects or working on complex tasks that require a high degree of judgement, resourcefulness, and self-initiative.
  • Demonstrates specialized expertise to evaluate wide-ranging and complex issues and develop creative solutions.
  • Recommends new procedures.
Required Experience
  • Bachelor's degree or equivalent work experience
  • 2+ years of client facing work-related experience required, ideally in financial services, with a preference for experience in transfer agency, investor services or wire house.
  • Excellent written and verbal communication skills
  • Problem solving and numerical reasoning skills; ability to analyze data and take action
  • Career oriented, highly motivated, and self-starting individual
  • Ability to work in a fast paced, team environment
  • Efficient time management with strong organizational skills
  • Ability to quickly learn and adapt to new systems, processes, plans, and programs
  • Proficiency in use of tools such as word processing, JIRA, Chorus/AWD, TA2000, 3270, and Microsoft Excel
  • Must be willing to work on site at least 6 days/month

SS&C Technologies offers a comprehensive total rewards package designed to support your wellbeing, growth, and future. Our benefits include medical, dental, and vision coverage; a 401(k) plan with company match; paid time off, holidays, and parental leave; and professional development reimbursement opportunity. Actual base salary will vary based on several factors, including but not limited to relevant skills, prior experience, education, demonstrated performance, and geographic location. Colorado: The expected base salary for the position is between $45,000 USD to $105,000 USD. Illinois: The expected base salary for the position is between $50,000 USD to $100,000 USD. Massachusetts: The expected base salary for the position is between $50,000 USD to $100,000 USD. In addition, employees in this role may be eligible for consideration on an annual basis for a discretionary bonus and/or equity awards, such as restricted stock units or stock options, based upon individual and business performance at the company's discretion.

Applications will be accepted on an ongoing basis until the position is filled.

SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.