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Client Relations Associate Jobs in Copley, OH (NOW HIRING)

Area Temps

Domestic Relations Attorney

Rocky River, OH · On-site

$38.50/hr

A legal office is seeking a Domestic Relations Attorney to join their firm. Work hours are Monday ... client companies, either through a direct hire or after successfully completing an initial ...

Ren

Investment Relationship Associate

Hudson, OH · On-site

$36K - $45K/yr

Client Service & Operations Level & Status P3, Exempt Position Description: The Investment Relationship Associate supports the Investment Team by executing operational and administrative processes ...

Synaptic, Inc.

Junior Business Associate

Cleveland, OH · On-site

As a Junior Business Associate, you'll gain experience in customer relations, marketing, sales ... Support client campaign initiatives * Work alongside experienced mentors * Assist with daily ...

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All JobsClient Relations Associate JobsClient Relations Associate Jobs in Copley, OH

Client Relations Associate information

See Copley, OH salary details

$23.8K

$44.8K

$63.7K

How much do client relations associate jobs pay per year?

As of Aug 29, 2026, the average yearly pay for client relations associate in Copley, OH is $44,801.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,100.00 and $47,600.00 per year, depending on experience, location, and employer.

What is a client relations associate?

Client Relations Associates are professionals who act as the main point of contact between a company and its clients. They are responsible for managing client accounts, addressing client inquiries or concerns, and ensuring customer satisfaction. Their role often involves building strong relationships, understanding clients' needs, and coordinating with internal teams to deliver solutions. By maintaining open communication and providing excellent service, Client Relations Associates help foster long-term client loyalty and support business growth.

What are the key skills and qualifications needed to thrive as a client relations associate?

To thrive as a Client Relations Associate, you need strong communication skills, attention to detail, and a background in business, sales, or customer service, often supported by a relevant bachelor's degree. Familiarity with CRM software like Salesforce, proficiency in Microsoft Office, and sometimes experience with help desk or ticketing systems are typically required. Outstanding interpersonal skills, problem-solving ability, and a customer-focused mindset help build lasting client relationships and resolve issues efficiently. These skills and qualities are crucial for maintaining client satisfaction, ensuring repeat business, and supporting the company's reputation.

How does a client relations associate typically collaborate with other departments to resolve client issues?

As a Client Relations Associate, you’ll frequently work cross-functionally with teams such as sales, customer support, and operations to address client needs. When a client issue arises, you may need to coordinate with technical specialists or account managers to gather information and propose solutions. Strong communication skills are essential, as you’ll often serve as the client’s advocate internally, ensuring their concerns are understood and prioritized. This collaborative approach not only helps resolve issues efficiently but also strengthens long-term client satisfaction.

What is the difference between Client Relations Associate vs Customer Service Representative?

AspectClient Relations AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles prefer bachelor's degreeHigh school diploma or equivalent; some roles may prefer associate's or bachelor's
Work EnvironmentOffice settings, client meetings, account managementCall centers, retail, online support
Employer & Industry UsageFinancial services, consulting, B2B companiesRetail, telecommunications, hospitality
Common Search & ComparisonClient Relations Associate vs Customer Service Representative

The main difference is that Client Relations Associates focus on building long-term relationships with clients, managing accounts, and providing tailored solutions, often in professional or financial industries. Customer Service Representatives typically handle day-to-day inquiries, troubleshooting, and support, mainly in retail or service sectors. While both roles require strong communication skills, Client Relations Associates usually work in more specialized, client-focused environments with a focus on relationship management.

What cities near Copley, OH are hiring for Client Relations Associate jobs?

Cities near Copley, OH with the most Client Relations Associate job openings:

Client Relations Associate jobs near you
Infographic showing various Client Relations Associate job openings in Copley, OH as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 13% Part Time, and 6% Contract. Highlights an 80% Physical, 3% Hybrid, and 17% Remote job distribution, with an average salary of $44,801 per year, or $21.5 per hour.

Program Relations Associate

National Inventors Hall of Fame

North Canton, OH • On-site, Remote

$35K - $44K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 7 days ago

Job description

The Program Relations Associate (PRA) will be responsible for providing service and logistical support to the accounts managed by the Regional Representative team for the National Inventors Hall of Fame STEM education programs.
Position Responsibilities (training is provided):
  • Partner with Regional Representatives to support, develop, and help drive initiatives and strategies to grow NIHF programming footprint and enrollment
  • Deliver superior experience for our internal and external customer in assigned region
  • Communicate with local Program Team Members to coordinate and track the approval, editing, ordering, and distribution of flyers
  • Respond to internal/external tasks and inquiries via various forms of communication in a timely manner
  • Coordinate the approval and placement of regional ads, both trade and consumer, including publication and cost research, communicating with the Creative team, and ensuring payment requirements are met
  • Manage logistical implementation of regional tradeshow attendance by our Regional Representatives including registration, ad placement, sponsorships, and shipping of tradeshow materials
  • Responsible for program set up and tracking activities in the computer system – entering new and returning program information, tracking and initiating milestones for each step, including materials shipment orders, Program Team Member agreement requirements, and Letters of Agreements
  • Create and distribute region specific sales reports, tracking and related data; program rosters, program numbers versus goals, sales lead status, and follow up reminders
  • Work closely and collaboratively with Sales, Operations, Communications, Accounting, and Warehouse staff to ensure a seamless internal support system exists for our ultimate customer
  • Support prospecting, new initiatives, and sales support needs as directed by Regional Representative team and leadership
  • Coordinate and process prospect mailings from start to finish, including post-receipt follow-up via email or phone
  • Manage Program Team Member agreements for assigned regions including initial communications, tracking completed and outstanding agreements, and following up on outstanding agreements
  • Coordinate with Accounting team on outgoing invoices and payments coming into the organization
  • Research contact information and/or address details of target schools or districts; assist Regional Representative with calls, emails, and appointments of potential leads and contacts
  • Support and guide initiatives to help raise funds for camper scholarships
  • Work closely with Fundraising and Customer Relations teams to track and apply scholarships
  • Process end of program closeout paperwork for all NIHF programming
  • Help facilitate peer, team, and cross-departmental projects and other duties as assigned
Knowledge, Skills, and Abilities:
  • Customer-centric mentality with a “can do” attitude
  • Excellent communication skills, both verbal and written
  • Excellent organizational skills with an attention to detail
  • Ability to multi-task and respond to high priority requests
  • Well-developed emotional intelligence with the ability to problem-solve issues and contribute to a positive culture
  • Resourceful and inquisitive; adaptable to shifting priorities and new initiatives
  • Capable of producing accurate, high-quality work in a timely manner
  • Able to self-manage responsibilities to meet deadlines
  • Self-motivated and able to work both independently, collaboratively, and with a team
  • Interested in non-profit, logistical support roles, B2B/B2C communications
Credentials and Experience:
  • Bachelor’s degree preferred or 2+ years administrative and/or customer service experience
  • Demonstrated proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook)
Why Join the National Inventors Hall of Fame?
  • Comprehensive Health Coverage: Enjoy top-tier medical, dental, 100% employer paid vision, and insurance plans, along with flexible spending accounts to help pay for any out-of-pocket medical expenses.
  • Company-Paid Benefits: NIHF contributes 100% to provide life and disability coverages.
  • Secure Your Future: Benefit from our 401(k) plan with up to a 4% employer match and 100% vesting upon initial contribution, ensuring your financial stability and growth.
  • Generous Time Off: Take advantage of paid time off, paid holidays, and a year-end closure from December 24th through January 1st to recharge.
  • Additional Support: Access Critical Illness, Hospital, and Accident Supplemental Income plans for extra peace of mind.
  • Pet-Friendly Perks: Protect your furry friends with our pet insurance plans.
  • Stay Fit and Healthy: Utilize our on-site workout facility to maintain your physical well-being.
  • Flexible Work Arrangements: Enjoy alternate workday scheduling and the option for hybrid remote work after 90 days, promoting a healthy work-life balance.
  • Thriving Work Environment: Be part of a great team environment with ample opportunities for growth and a culture that prioritizes professional development.

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