Client Relations Associate Jobs in Charleston, SC

ABOUT GREYSTAR

Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $350 billion of real estate in more than 260 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing over one million units/beds globally. Across its platforms, Greystar has nearly $79 billion of assets under management, including over $34 billion of development assets and over $36.5 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit www.greystar.com.

JOB DESCRIPTION SUMMARY

JOB DESCRIPTION

Capital Raising & Product Specialist Support

• Sit at the forefront of the end-to-end investor due diligence process, including preparing and coordinating responses to due diligence questionnaires and information requests.
• Support all other fundraising efforts across the Global commingled funds, including but not limited to competitive positioning in the market, coordinating investor outreach, marketing support, data projects to support capital raising initiatives, and assisting with closing processes.
• Respond to investor inquiries with accuracy and professionalism, supporting the teams ability to move investors efficiently through the fundraising pipeline
• Coordinate and attend investor meetings and property tours globally, with sporadic need to travel to other corporate officesfor meetings and property tours.
• Participate in and lead internal project management workstreams and maintain an aptitude for leading internal discussions across multiple teams and leaders.

Marketing Materials, Roadshows & Events

• Support the preparation of marketing and investor materials, including pitchbooks, fund offering documents, and DDQs. This includes working closely with Compliance to ensure all materials are thoroughly vetted and approved prior to use.
• Contribute to the development of innovative, investor-appropriate approaches to positioning and marketing Greystar's investment products to institutional audiences.
• Support the preparation of various ad hoc presentations and materials for internal stakeholders, with the ability to quickly source information and data and leverage company technology resources and AI tools effectively and appropriately.
• Assist in the organization of events, roadshows, and conference participation, including logistics coordination and material preparation.

CRM, Investor Mapping & Business Development

• Maintain and manage investment offering information within the CRM, ensuring that fundraising activity and vehicle-related data is accurately implemented, updated, and tracked.
• Support the team in mapping the institutional investor landscape globally as well as how Greystars products are positioned, with a view to expanding Greystar's investor base.

Organizational Responsibilities

• Adhere to established policies, procedures, and regulatory requirements relevant to the role.
• Utilize AI within the framework that Greystar has provided, proactively identifying and implementing opportunities to improve team efficiency and contribute to a culture of continuous improvement
• Stay current with industry developments, market trends, and regulatory changes through ongoing professional development.

Role Scope

• Consistent, daily collaboration with Portfolio Management, Regional Investment Teams, the Global Product Specialist Team, Investor Relations, Legal, Finance, Compliance, Tax, HR, IT and other teams as needed.
• Comfort working collaboratively with global teams across multiple time zones, including colleagues in Europe and APAC, with flexibility around scheduling where needed.
• Willingness and ability to travel domestically and internationally as required.

Knowledge & Qualifications

• Undergraduate degree in real estate, business or finance, marketing, or related field.
• 2+ years of experience in a Client Service/Product Specialist role with an adviser or manager of alternative investment strategies (such as real estate, private equity, or hedge funds) or comparable investment banking prior experience.
• Must hold active Series 7 and Series 63 licenses, or ability to obtain required licenses within 12 months of hire date.

Experience & Skills

• Fundamental knowledge of institutional private fund products and how these vehicles are structured.
• Demonstrated ability to communicate effectively and persuasively to prepare and explain data to team members and external investors.
• Established experience interfacing with an institutional client base.
• Demonstrate proficiency in word processing, Excel, and database management programs in order to complete required tasks.
• Excellent analytical and quantitative skills with strong attention to detail as well as quality of deliverables.
• Mastery of key investment metrics (IRR, equity multiple, etc.)
• Strong project management skills with the ability to prioritize and work on multiple projects simultaneously.
• A strong work ethic, focused and results oriented with the ability to work collaboratively in a team environment.

#LI-KD1

Additional Compensation:

Many factors go into determining employee pay within the posted range including business requirements, prior experience, current skills and geographical location.

• Corporate Positions:Inaddition to the base salary, this role may be eligible to participateina quarterly or annual bonus program based onindividual and company performance.
• Onsite Property Positions:Inaddition to the base salary, this role may be eligible to participatein weekly, monthly, and/or quarterly bonus programs.

Robust Benefits Offered*:

• Competitive Medical, Dental, Vision, and Disability & Lifeinsurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service.
• Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure.
• For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability.
• 6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).
• 401(k) with Company Match up to 6% of pay after 6 months of service.
• Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy).
• Employee Assistance Program.
• Critical Illness, Accident, HospitalIndemnity, PetInsurance and Legal Plans.
• Charitable giving program and benefits.

*Benefits offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listedinformation above due to Collective Bargaining Agreements and/or local governing authority.

Greystar will consider for employment qualified applicants with arrest and conviction records.

Greystar is an equal opportunity employer and does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, military or veteran status, or any other characteristic protected by applicable law.

Important Notice: Greystar will never request your banking details or other sensitive personal information during the interview process. Greystar does not conduct any interviews via text or messaging, and all communication will come from official Greystar email addresses (@greystar.com). If you receive suspicious requests, please report them immediately to AskHR@greystar.com.