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Client Relations Account Manager Jobs in Indiana

Visit Indy

Account Manager

Indianapolis, IN

This includes establishing business contacts, cultivating and maintaining client relationships ... relations skills. * Ability to think strategically and creatively to effectively influence business ...

Visit Indy

Account Manager

Indianapolis, IN · On-site

This includes establishing business contacts, cultivating and maintaining client relationships ... relations skills. * Ability to think strategically and creatively to effectively influence business ...

Gabriel Group

Landscape Account Manager

Muncie, IN · On-site

$52K - $70K/yr

About the Role The Landscape Account Manager provides year-round management of a high-value client portfolio, including landscape maintenance, enhancement projects, and customer relations. This role ...

Gabriel Group

Landscape Account Manager

Fishers, IN · On-site

$52K - $71K/yr

About the Role The Landscape Account Manager provides year-round management of a high-value client portfolio, including landscape maintenance, enhancement projects, and customer relations. This role ...

Staff Management

Account Manager

Lafayette, IN · On-site

$60K - $75K/yr

Responsible for actively building and maintaining a strong client relationship * Responsible for ... Relations at HR-Advice@trueblue.com, or 1-800-610-8920. TrueBlue, Inc. and its brands will consult ...

Premier Systems

Account Manager

Indianapolis, IN

Army Veteran or prior military experience strongly preferred. * 2+ years of experience in sales, account management, or customer relations (inside or outside). * Excellent communication and ...

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Client Relations Account Manager information

What is a client relations account manager?

A Client Relations Account Manager is a professional responsible for building and maintaining strong relationships with a company's clients. Their main duties include acting as the primary point of contact, addressing client needs and concerns, and ensuring client satisfaction with the company’s products or services. They often coordinate with internal teams to deliver solutions, manage client accounts, and identify opportunities for growth or upselling. Their goal is to foster long-term partnerships and help clients achieve their objectives.

What are the key skills and qualifications needed to thrive as a client relations account manager, and why are they important?

To excel as a Client Relations Account Manager, you need strong relationship-building, account management, and problem-solving skills, often supported by a degree in business or communications. Familiarity with CRM platforms like Salesforce, account management software, and data analysis tools is typically required. Exceptional communication, negotiation, and organizational abilities help you stand out in fostering client trust and resolving issues efficiently. These skills and qualities are crucial for maintaining client satisfaction, driving account growth, and ensuring long-term business success.

What are the most common challenges faced by client relations account managers, and how can they be addressed?

Client Relations Account Managers often face the challenge of balancing multiple client accounts with diverse needs and expectations. Managing urgent client requests while maintaining a proactive approach to relationship building can be demanding. To address these challenges, strong organizational skills, clear communication, and prioritization are essential. Regular check-ins, transparent updates, and leveraging CRM tools can help streamline workflows and ensure that each client receives attentive service.
Client Relations Account Manager jobs near you
Infographic showing various Client Relations Account Manager job openings in Indiana as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution.

Account Manager

Indianapolis, IN

Visit Indy
Traveler Accommodation • 51 - 200 employees
Learn more about Visit Indyexternal

Full-time

Re-posted 6 days ago

Job description

My Account
Career Opportunities >> Account Manager
Account Manager
Summary
Title: Account Manager ID: 1152 Department: Sales Job Status: Full-Time Location: Indianapolis, IN
Description
Account Manager 1 (Entry Level)
 
POSITION PURPOSE
The Account Manager is responsible for selling potential clients on Indianapolis as a choice meeting destination. This includes establishing business contacts, cultivating and maintaining client relationships, conducting site visits, and rebooking client business for future events. The focus of this position is to book business within the 10 - 150 room parameters. All Visit Indy team members reflect the organization's "3 Ps" culture - productive, positive, and progressive.
 
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
To be successful in this role, an individual must be able to perform in a satisfactory manner the functions listed below. We will make reasonable accommodations to enable individuals with disabilities to perform these functions.
 
ESSENTIAL FUNCTIONS
  • Qualify leads and establish business relationships; initiate and maintain communications to move opportunities through the sales cycle.
  • Partner with sales managers handling same geographic markets to cultivate leads into tangible business and to determine key accounts to target; develop strategies to target such accounts.
  • Update and maintain lead account information through effective account management and documentation of lead activity utilizing sales account software; maintain accurate database of contacts.
  • Effectively showcase/present Indianapolis to key meeting planners; plan and execute successful site inspections to secure meetings and events.
  • Execute exemplary client service to build strong relationships with the client by understanding their needs and recommending the appropriate features and services to enhance their experience and exceed their expectations.
  • Develop and maintain expert level knowledge of partner hotel and destination assets, staying informed on new properties, renovations, amenities, and unique selling points to provide strategic recommendations to clients.
OTHER FUNCTIONS
  • Evening and weekend entertainment - site visits, customer events in the market, Colts Games, familiarization tours, sales calls, etc.
  • Coordinate client introduction to services manager during the turnover process; create strong, supportive and collaborative environment with service team; remain engaged with customer following turnover process.
  • Demonstrate effective and cooperative working relationship between Visit Indy, hotels, restaurants, attractions, and all Visit Indy partners.
  • Actively participate in weekly 4DX meetings and monthly sales meetings.
  • Performs other duties as assigned.
EDUCATION AND/OR EXPERIENCE
To perform this job successfully, an individual must have the following education and/or experience.
  • Bachelor's degree in business management, sales/marketing, or a related field is preferred or the equivalent amount of work-related experience is preferred.
  • One year of prior experience in sales preferred.
  • One year's experience in tourism industry is preferred.
KNOWLEDGE, SKILLS, AND ABILITIES
The requirements listed below are representative of the knowledge, skills, and/or abilities required to perform each essential duty satisfactorily. We will make reasonable accommodations to enable individuals with disabilities to perform these functions.
  • Stellar communication (written and verbal), negotiation, and sales skills.
  • Ability to ask targeted questions and anticipate/understand customer needs; display strong customer relations skills.
  • Ability to think strategically and creatively to effectively influence business opportunities.
  • Ability to effectively develop an overall understanding of the sales process, the marketplace and the competitive set.
  • Knowledge of Microsoft Office, including Word, Excel, Access, Outlook, and PowerPoint.
  • Ability to focus on details, handle multiple tasks, and remain highly organized in a fast-paced environment.
  • Ability to interact with a variety of managers, employees, candidates, vendors, and the general public, both on a one-on-one basis and in groups.
  • Ability to write reports, correspondence, policies, and procedures, and other business-related communications.
  • Ability to think logically in order to troubleshoot and make recommendations for problems as identified.
  • Ability to maintain a high energy level, take initiative, and work independently.
  • Ability to be flexible and to handle multiple tasks simultaneously.
  • Ability to calculate figures and amounts such as discounts, commissions, proportions and percentages.
  • Ability to safely operate a motor vehicle, be insured, and be in possession of a valid Indiana driver's license.
PHYSICAL DEMANDS
The physical demands described here are representative of those an individual must meet in order to successfully perform the essential functions of this job. We will make reasonable accommodations to enable individuals with disabilities to perform these functions.
  • This position requires some physical activity, such as reaching, stooping, kneeling, crouching, and crawling; it requires occasional pushing, pulling, lifting, carrying, and moving (up to 15 pounds).
  • Ability to sit for extended periods of time and to move intermittently throughout the workday.
  • Ability to move in and between various facilities and handle exposure to inclement weather.
  • Strong sensory skills, such as good eyesight, good hearing, and dexterity.
  • Good speaking and listening skills.
  • Ability to operate office equipment, including computers, copiers, fax machines, and phones.
  • Ability to interact with others, both in person and through phone, e-mail, and written correspondence.

Visit Indy is an equal opportunity employer.  Accordingly, not only do we adhere to all applicable federal, state, and local laws pertaining to equal employment opportunity, but it is our firm policy to provide equal employment and advancement opportunities for all individuals regardless of race, religion, color, sex, national origin, sexual orientation, gender identity, age, disability, or any other legally protected category or characteristic. Hiring and promotion practices are performed without regard to the same.
 
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