Client Relation Manager Jobs in Quebec (NOW HIRING)

Michael Kors is always interested in hearing from talented, globally-minded individuals with a passion for fashion.

If you enjoy working in a creative, fast-paced environment, then we would love to hear from you!

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ASSISTANT(E) GERANT(E) DE MAGASIN QUI VOUS ETES : Nos dirigeants chez Michael Kors sont des personnes elegantes et avant-gardistes qui ont la volonte d'obtenir des resultats et une passion pour l'engagement client. Un(e) Assistant(e) gerant(e) de magasin performant travaillera aux cotes d'une equipe axee sur l'experience client et sur l'etablissement de relations durables. Vous etes un moteur commercial strategique qui motive l'equipe et execute des processus commerciaux et operationnels efficaces au quotidien. Vous aiderez a favoriser et a travailler dans un environnement amusant, inspirant et enrichissant avec des opportunites de developpement et de croissance. CE QUE VOUS FEREZ : Generer des resultats en offrant une experience client elevee Diriger et executer les taches cles d'ouverture et de fermeture et les taches operationnelles. Demontrer de la flexibilite et un desir de croissance individuelle dans un environnement de magasin au rythme rapide Favoriser les relations avec les clients en developpant et en coachant l'equipe sur la connaissance des tendances actuelles, du style et des techniques de vente. Assurer le plus haut niveau de normes de service a la clientele tout en exercant un leadership et des capacites multitaches avec excellence. Construire un livre client en etablissant des relations avec les clients pour generer du trafic supplementaire et creer un engagement client Stimuler les ventes omnicanal en utilisant tous les outils et technologies disponibles VOUS DEVEZ AVOIR : 3 ans et plus d'experience pertinente en gestion de commerce de detail NOUS AIMERIONS VOIR : Un esprit d'initiative avec le desir d'encadrer et de developper des qualites personnelles de leadership Energique, motive et engageant; un veritable ambassadeur de la marque avec un amour pour la mode Connaissance de la clientele avec la capacite d'etablir des relations clients durables Obsede par le service client ; capacite a vendre avec une passion pour le style et un amour pour la mode Personne avertie en technologie avec un esprit d'entreprise LES AVANTAGES Remise multimarque Horaire flexible Mobilite interne entre Versace, Jimmy Choo, Michael Kors Ventes exclusives aux employes Attribution de vetements Chez Capri, nous sommes tous responsables de creer un lieu de travail diversifie et inclusif. Nous essayons d'inspirer le changement et la croissance les uns dans les autres et croyons que le succes est le resultat de nos differences. Capri est fier d'etre un employeur garantissant l'egalite des chances, engage dans l'inclusivite independamment de l'age, du sexe, de l'orientation sexuelle, de l'identite de genre, des caracteristiques genetiques, de la race, de la couleur, des croyances, de la religion, de l'ethnicite, de l'origine nationale, de l'alienation, de la citoyennete, du handicap, de l'etat matrimonial, de l'armee statut, grossesse ou toute autre base protegee legalement reconnue interdite par la loi applicable. M / D / F / V Des accommodements pour les candidats, incluant les candidats ayant des incapacites, sont disponibles dans tous les aspects du processus de recrutement et selection de l'entreprise. Si vous avez besoin de n'importe quel sort d'accommodement, veuillez contacter le departement des Ressources Humaines a CanadaHR@michaelkors.com A PROPOS DE NOUS : Michael Kors est un createur d'accessoires de luxe et de pret-a-porter de renommee mondiale. Sa societe eponyme, creee en 1981, fabrique une gamme de produits sous ses marques signature Michael Kors Collection et MICHAEL Michael Kors. Ces produits comprennent des accessoires, des chaussures, des montres, des bijoux, du pret-a-porter pour hommes et femmes, des lunettes et une gamme complete de produits de parfumerie. Les magasins Michael Kors sont exploites, directement ou par l'intermediaire de partenaires de licence, dans certaines des villes les plus prestigieuses du monde, notamment New York, Beverly Hills, Chicago, Londres, Milan, Paris, Munich, Istanbul, Dubai, Seoul, Tokyo, Hong Kong, Shanghai et Rio de Janeiro. Derriere cet empire en plein essor se trouve un createur singulier avec un sens inne du glamour et un il sans faille pour le chic intemporel. Michael Kors a remporte de nombreuses distinctions dans l'industrie de la mode, a ete honore pour sa philanthropie et a gagne le respect et l'affection de millions de personnes. Entierement dedie a une vision du style aussi sophistiquee qu'indulente, aussi emblematique que moderne, il a cree un empire de style de vie de luxe durable avec une portee mondiale.
ASSISTANT STORE MANAGER
WHO YOU ARE:
Our leaders at Michael Kors are stylish, fashion forward individuals who have a drive to achieve results and a
passion for customer engagement. A successful Assistant Manager will work alongside a team that is focused on
the client experience and building lasting relationships. You are a strategic business driver that motivates the
team and executes effective day to day business and operational processes. You will help foster and work in a
fun, inspiring and rewarding environment with opportunities for development and growth.
WHAT YOU'LL DO:
Drive results through delivering an elevated customer experience
Lead and execute key opening and closing duties and operational tasks.
Demonstrate flexibility and desire for individual growth in a fast-paced store environment
Foster customer relationships through developing and coaching team on knowledge of current trends,
styling, and selling techniques.
Ensure the highest level of customer service standards while exercising leadership and multi-tasking
capabilities with excellence.
Build a client book through establishing client relationships to drive additional traffic and create client
engagement
Drive Omni channel sales by utilizing all available tools and technology
YOU'LL NEED TO HAVE:
3+ years of relevant retail management experience
Proficiency in reading, speaking and writing in English required
Authorization to work for any employer in the United States. We are unable to sponsor or take over
sponsorship of an employment visa at this time.
Ability to meet store scheduling and availability expectations, including the ability to work a flexible
schedule, including weekends, holidays, and high retail traffic and sales days, including but not limited to
the day after Thanksgiving, Memorial Day, Christmas Eve, Mother's Day, etc.
WE'D LOVE TO SEE:
A self-starter with the ability to mentor and continue to develop personal leadership qualities
Energetic, motivated and engaging; a true brand ambassador with a love for fashion
Knowledge of clienteling with the ability to build lasting customer relationships
Customer service obsessed; ability to sell with a passion for styling and love for fashion
Technologically savvy individual with an entrepreneurial spirit
MICHAEL KORS PERKS:
Generous Personal and Vacation Days
Internal mobility across brands
Cross-brand Discount
Exclusive Employee Sales
Paid Parental Leave
401k Match
Clothing Allowance
PHYSICAL REQUIREMENTS:
The physical demands here are representative of those that must be met by an employee to successfully perform
the essential functions of this job. Reasonable accommodations may be made to enable individuals with
disabilities to perform these functions.
Ability to stand and walk for extended periods (up to 8 hours per shift).
Ability to lift and carry up to 30 pounds.
Ability to reach overhead, bend, kneel, and stoop.
Ability to handle merchandise and operate point-of-sale equipment.
Ability to visually assess merchandise and customer needs.
Ability to communicate clearly with customers and team members in both written and verbal formats.
Ability to work in busy environments, including but not limited to working under bright lights, with music,
and during peak traffic hours.
Michael Kors is committed to providing reasonable accommodation to qualified individuals with disabilities

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The Company is an equal employment opportunity employer. The Company's policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories.

At Capri Holdings Limited, we are committed to providing a fair and accessible recruitment process. If you require a reasonable accommodation for the interview or application process, please contact our Talent Acquisition team at CapriTalentAcquisition@CapriHoldings.com.

In compliance with certain Pay Transparency laws, employers are required to disclose a compensation range. The range for this position will vary based on role requirements, skill set, and years of experience. Please note that for salaried roles, the figures reflect full-time equivalency, while for hourly roles, the figures represent the applicable hourly rate.

Compensation Range:

50,000.00 - 50,000.00 CAD