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Client Relation Manager Jobs in Ohio (NOW HIRING)

Be familiar with other product and services to support staff of Client Relation Specialists * Collaborate with customer service personnel, product management department, service departments and/or ...

Be familiar with other product and services to support staff of Client Relation Specialists * Collaborate with customer service personnel, product management department, service departments and/or ...

Client Relations Specialist Job Responsibilities: * Receive inbound calls and internet leads from ... Gather and track all guest data as directed and accurately enter this information into the CRM. * ...

You will analyze trends across assigned client groups, identify opportunities to improve employee ... relation issues. A Center of Expertise role will partner closely with legal, and risk management in ...

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Client Relation Manager information

See Ohio salary details

$27.6K

$54.6K

$93.2K

How much do client relation manager jobs pay per year?

As of Aug 19, 2026, the average yearly pay for client relation manager in Ohio is $54,554.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,400.00 and $61,800.00 per year, depending on experience, location, and employer.

What cities in Ohio are hiring for Client Relation Manager jobs?

Cities in Ohio with the most Client Relation Manager job openings:

Infographic showing various Client Relation Manager job openings in Ohio as of August 2026, with employment types broken down into 90% Full Time, 9% Part Time, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $54,554 per year, or $26.2 per hour.

Client Relations Specialist

Tremco

Beachwood, OH • On-site

$56K - $66K/yr

Other

Medical, Retirement, PTO

Re-posted 8 days ago


Tremco CPG rating

8.4

Company rating: 8.4 out of 10

Based on 6 frontline employees who took The Breakroom Quiz


Job description

Client Relations Specialist

The Client Relations Specialist serves as the liaison with the company's customers, developing relationships, providing guidance and advice, and providing a higher level of customer support on a specific product or service.

Duties and Responsibilities:

  • Ensure both the company and clients adhere to contract / specs
  • Day-to-day communication with customers / clients, answer questions, manage conflicts and collect feedback and escalate as appropriate
  • Maintain up-to-date knowledge of company products and services
  • Effectively provide client support and communication
  • Facilitate inter departmental communication to provide effective client support
  • Build, maintain, and strengthen relationships between the company, reps and clients by providing optimal service
  • Assist sales team with identifying opportunities to up-sell / cross sell services and products
  • Identify internal procedures that adversely affect customer satisfaction and work with internal areas to build consensus and accomplish improvements.
  • Liaise between customers, contractors, sales reps and appropriate personnel
  • Interacts with customers including contractors to provide support and information on an assigned product or service
  • Ensures that appropriate actions are taken to resolve customers, contractor or sales representative problems and concerns
  • Uses knowledge of a specific product, service, or other assigned area of expertise to answer inquiries or to forward to the appropriate staff
  • Uses knowledge of a specific product, service, or other assigned area of expertise to validate customers orders and correct as necessary for proper delivery
  • Be familiar with other product and services to support staff of Client Relation Specialists
  • Collaborate with customer service personnel, product management department, service departments and/or sales representatives to streamline information and orders
  • Performs other related duties as assigned
  • Collaborate with regional sales resources to improve their customer service experience
  • Escalate issues or situations as appropriate
  • Understand contractor, sales representative and customer perspectives to improve their order experience
  • Build relationships directly with contractors, sales representatives, customers and internal staff

Experience and Education:

  • 1 to 2 years experience and/or training in this type of work
  • High School Diploma or GED
  • Strong verbal and excellent written communication skills; strong attention to detail
  • Excellent time management skills
  • Excellent customer service skills
  • Ability to develop working relationships at multiple levels of the organization
  • Collaborative team player with the ability to build consensus
  • Proficient with Microsoft Office Suite and SAP
  • Ability to handle change and ambiguity
  • Effective in a fast paced environment
  • Ability to be self-directed and motivated
  • Ability to work at a focused and continuous pace

The salary range for applicants in this position generally ranges between $56,000 and $66,000. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.

Benefits:

Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, Performance Based Commission, and continuing education.

Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.

Job Identification 12464

Job Category Sales Support / Customer Service

Posting Date 10/07/2025, 09:00 PM

Job Schedule Full time

Locations 3735 Green Rd, Beachwood, OH, 44122, US (Hybrid)


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