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Client Relation Manager Jobs in Florida (NOW HIRING)

Down2Earth

Client Support Specialist

Fort Myers, FL · On-site

$16.75 - $22.75/hr

As a Client Support Specialist you will work closely with Client Relations, Operations Teams, and ... Support account managers by preparing reports, service summaries, and client communications as ...

Down2Earth

Client Support Specialist

Fort Myers, FL · On-site

$16.75 - $22.75/hr

As a Client Support Specialist you will work closely with Client Relations, Operations Teams, and ... Support account managers by preparing reports, service summaries, and client communications as ...

Avenue Z

Account Manager (Client Services)

Orlando, FL · On-site

$65K - $70K/yr

Avenue Z is the AI-first agency - a digital marketing and PR company engineered to move fast ... Overview The Account Manager, Client Services will serve as the strategic liaison between our ...

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See Florida salary details

$21.7K

$42.9K

$73.2K

How much do client relation manager jobs pay per year?

As of Aug 7, 2026, the average yearly pay for client relation manager in Florida is $42,882.00, according to ZipRecruiter salary data. Most workers in this role earn between $32,500.00 and $48,600.00 per year, depending on experience, location, and employer.
What cities in Florida are hiring for Client Relation Manager jobs? Cities in Florida with the most Client Relation Manager job openings:
Client Relation Manager jobs near you
Infographic showing various Client Relation Manager job openings in Florida as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $42,882 per year, or $20.6 per hour.

Client Relations Analyst - Personal Lines

Baldwin

Tampa, FL • On-site

Full-time

Medical, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

The Baldwin Group is an award-winning entrepreneur-led and inspired insurance brokerage firm delivering expertly crafted Commercial Insurance and Risk Management, Private Insurance and Risk Management, Employee Benefits and Benefit Administration, Asset and Income Protection, and Risk Mitigation strategies to clients wherever their passions and businesses take them throughout the U.S. and abroad. The Baldwin Group has award-winning industry expertise, colleagues, competencies, insurers, and most importantly, a highly differentiated culture that our clients consider an invaluable expansion of their business. The Baldwin Group (NASDAQ: BWIN), takes a holistic and tailored approach to insurance and risk management.
The Client Relations Analyst is an essential member of our frontline service team and often the first point of contact for current clients. This role is ideal for individuals who are friendly, steady under pressure, adaptable, and natural multitaskers. The role requires navigating multiple systems and screens while engaging in confident, professional phone conversations.
Success in this position also requires an entrepreneurial and sales-minded approach. CRAs must be able to recognize opportunities to retain clients, offer solutions, and resolve concerns.

Primary Responsibilities

  • Manage inbound client callsregardingpayments, cancellations, policy changes, coverage questions, and general service needs.

  • Maintain calm, confident, and friendly communication while multitasking across several systems and screens.

  • Identifyopportunities to deepen client relationships or support revenue retention by recognizing unmet needs or coverage gaps.

  • Ability toaddress concerns, overcome objections, and present solutions or alternatives.

  • Enteraccurateinformation and process updates in real time during client calls.

  • Process endorsements, audits, and other policy modifications.

  • Performadditionalduties as assigned.

Knowledge, Skills & Abilities

  • Ability to multitask with ease, including talking, typing, researching, and problem-solving simultaneously.

  • Comfort managing a steady volume of calls.

  • Strong verbal communication skills and a friendly, patient, and professional demeanor.

  • Quicklearner who is comfortable using multiple systems and a multi-screen setup.

  • High attention to detail withaccuratedocumentation skills.

  • Strong follow-through, reliability, and a collaborative approach.

Education & Experience

  • Customer service or call center experiencepreferredbut notrequired.

  • Basic understanding of insurance conceptspreferred.

  • Ability to obtain state-required insurance licenses within the first 90 days (company-supported).

  • Proficient typing skills with accuracy.

  • Comfortable with Microsoft Office Suite and able to learn new systems quickly.

PerksOfWorking at The Baldwin Group:

  • Training and proper licensing provided

  • Generous PTO Policy

  • Complete health benefits package

  • 401K with company matching

  • Commission Opportunities with Incentives

  • Opportunity to move up in your career based on personal performance

IMPORTANT NOTICE:
This position description is intended to describe the level of work required of the person performing in the role and is not a contract. The essential responsibilities are outlined; other duties may be assigned as needs arise or as required to support the organization. All requirements may be subject to reasonable accommodation to applicants and colleagues who need them for medical or religious reasons.

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The Baldwin Group will not accept unsolicited resumes from any source other than directly from a candidate who applies on our career site. Any unsolicited resumes sent to The Baldwin Group, including unsolicited resumes sent via any source from an Agency, will not be considered and are not subject to any fees for any placement resulting from the receipt of an unsolicited resume.

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