Client Program Manager Jobs in Decatur, GA (NOW HIRING)

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About the Position
We are currently seeking an experienced Client Account Manager (CAM) to join our growing team. The ideal candidate possesses 10+ years of related experience and wants to grow, collaborate, and innovate. In this position, the successful candidate will manage a portfolio of clients and projects at their respective sites across the United States and abroad. Projects will span across multiple markets and geographies affording opportunities for broadening knowledge and deepening skill sets related to design and construction projects. We are seeking someone who can be an independent self-starter.
Specifically, this position is for our Air Force CAM.
The primary responsibility of the Air Force Client Account Manager is to develop, implement and manage the market in Air Force in order to grow future business and services. The Client Account Manager is expected to work closely with the customer, be expert on their priorities and requirements and to build relationships as required. Serve as Business Development Lead for the assigned Air Force Program opportunities. Find, develop and lead strategic pursuits. Implement and manage the major components of our Air Force business line in order to promote future business and services. Work closely with the customer, know their mission and be familiar with their overall strategies, initiatives, developing programs, and priorities. Delivers oral and written presentations. Leads client interface on strategic projects or in resolution of technical and/or performance related problems. Develops and maintains positive customer and client relationships to foster repeat business.
Other Duties and Responsibilities

• Determines resource and execution requirements to support client's programs.
• Monitors resource allocation to maximize efficient and effective business development.
• Develops new approaches to advance techniques, tools and program management of business unit in order to meet the needs of the client.
• Advocates and encourages "lessons learned" and intelligence exchange within business units.
• Monitors the performance of program managers' execution of client program within the business units.
• Offers mentoring and encouragement to individual team members with the goal of encouraging and maintaining team unity, harmony and overall efficiency.
• Delivers oral and written presentations.
• Leads production of proposals, SOQ's and other marketing I promotion materials to build practice.
• May lead negotiations of fee offers, scopes of work, and contracts of work.
• Leads program team and facilitates the communication and interaction between organization and client.
• May consult on strategic projects or in resolution of technical and/or performance related problems.
• Develops and maintains positive customer and client relationships to foster repeat business.
• Adheres to company policies and procedures.
• Ability to work well within a team environment, positive attitude, multi-task, and self-motivated to produce high quality work. This role will advocate for resources from within the matrixed organization to support their clients, the candidate will need to lead a multidisciplinary team without supervisory authority to ensure successful project execution. Demonstrated leadership experience is preferred.
• Other duties may be assigned as company needs dictate.

Qualifications

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
• Bachelor's degree in Architecture, Engineering, or Construction Management and 10+ years of related experience
• The successful candidate has experience in executive communications, as they will be expected to keep internal and external stakeholders updated on their project's status, health, and risks as appropriate.
• The Client Manager will be expected to leverage the relationships cultivated with their clients to win follow-on work.

All Pond & Company positions require participation in at least one in-person interview as part of our hiring process, and most roles also require in-person onboarding at a Pond office location; candidates should expect to meet directly with our team and should be cautious of any communication suggesting otherwise.
About Pond
Pond is an award-winning, full-service architecture, engineering, planning, construction management, and environmental services firm providing professional solutions to clients throughout the U.S. and globally for nearly 60 years. Pond's staff of 800+ professionals provide a deep bench strength of experience and capabilities to offer customized solutions that help clients manage projects from concept to completion - and everything in between - with confidence and clarity. Pond is currently ranked as the 80th largest engineering and design firm by ENR, Atlanta's #1 engineering firm by Atlanta Business Chronicle, and has been recognized as an Employer of the Year by Georgia ACEC and a Best Place to Work for Working Parents.
Additional Information
Many factors are considered when determining compensation at Pond, including scope and level of position, geographic location, candidate skill, knowledge and experience. Starting base pay may vary depending on these factors. Please see the hiring range associated with this posting for more information.
Additional cash incentives may be provided as part of the compensation package, in addition to a range of medical, financial and/or other benefits dependent on position offered. Learn more about Pond's comprehensive benefits offerings here.
All offers of employment made by Pond & Company are contingent upon satisfactory background check results. Pre-employment background checks will be conducted on all candidates that are offered a position at Pond in compliance with program policy as well as state and federal regulations. Additionally, offers may be contingent upon the successful completion of a pre-employment drug and alcohol test.
Equal Opportunity Employer
We are an equal opportunity and affirmative action employer that recognizes the value of diversity and inclusion in the workplace. Employment decisions at Pond are based on business needs, job requirements and individual qualifications. All suitably qualified applicants will receive consideration for employment. We prohibit discrimination and harassment of any kind based on race, color, sex, age, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state and local laws in jurisdictions where we operate. If you need assistance or an accommodation due to a disability, you may contact us at hrdepartment@pondco.com.
Apply for this position at https://www.pondco.com/careers.We are always looking for driven professionals of all disciplines to join our fast-growing company. For more information on our services, clientele, or employment opportunities, visit our website at www.pondco.com.
Should you run into any issues in completing the application, please reach out to recruiters@pondco.com for assistance.