Client Program Manager Jobs in Guam (NOW HIRING)

Notice: This position is subject to availability of funds.

GENERAL STATEMENT:

The Salvation Army is a branch of the Christian Church, and the ultimate goal of all programs is the spiritual regeneration of all people.   

MISSION STATEMENT:

The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love for God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

JOB SUMMARY:

Counsel and assist homeless and underprivileged people and coordinate Emergency Solutions Grant Program outreach and services.

EDUCATION AND WORK EXPERIENCE:

• Bachelor's Degree in Social Work or equivalent OR;
• Minimum two years of experience in social work or related field

KNOWLEDGE, SKlLLS & ABILITIES:

• Valid Guam driver's license
• Prioritize multiple work tasks to meet tight deadlines
• Experience in Microsoft Office Applications preferred
• Travel off-island as necessary

ESSENTIAL FUNCTIONS:

• Works closely with federal and local governmental agencies and non-profit and private charitable organizations to provide social services to the homeless, underprivileged, and those in crisis situations.
• Schedules and coordinates Family Assistance clientele's intake, assessments, and monthly case management.
• Determines eligibility of candidates for service with oversight and approval of the Corps Officers.
• Input data gathered from client intake into the Homeless Management Information System (HMIS), WellSky, and other reports. 
• Perform assessments for the homeless, underprivileged persons, and families in crisis situations and assist them with connecting/referrals to agencies or other organizations accordingly. 
• Determines needs and provides services and referrals per directives and policies. 
• Makes home visits to ensure the well-being of clients. 
• Ensure units meet the habitability criteria before households sign a lease agreement.
• Assists in the management of governmental grant requirements and expenditures of grant funds.
• Participates in Christmas distribution, Point in Time count activities, and community outreaches.
• Is a member of the Disaster Response Team and supports relief efforts in the aftermath of disasters.
• Coordinates with grant funders and DHQ finance and social services.
• Prepare check requests for clients' rental payments or deposits, monitor fund balances, and prepare financial reports and budgets.
• Prepare reports to be shared at Advisory Board meetings and department meetings.
• Assist the food pantry operations.

OTHER FUNCTIONS:

Perform other duties as assigned by the Corps Officers.

EQUIPMENT NEEDS:

Use office equipment such as computers, photocopiers, scanners, calculators, etc.

MENTAL DEMANDS:

• Work under stressful conditions
• Interact with others with courtesy and tact
• Manage and prioritize multiple projects in an organized and efficient manner
• Respond to crisis situations in a calm and effective manner
• Prioritize multiple work tasks to meet tight deadlines
• Complete projects on schedule
• Maintain confidentiality
• Maintain regular and punctual work attendance

PHYSICAL DEMANDS:

The position requires sitting; climbing and/or balancing; stooping, kneeling, bending, stretching, crouching and/or crawling; standing; walking; manual dexterity and eye-hand coordination; use of vision; driving a vehicle; pushing/pulling/lifting/carrying 25-50 pounds and occasionally more than 50 pounds; traveling by airplane.

Qualified individuals must be able to perform the essential duties of the position with or without accommodation.  A qualified person with a disability may request a modification or adjustment to the job or work environment in order meet the physical requirements of the position.  The Salvation Army will attempt to satisfy requests as long as the accommodation needed is a reasonable and no undue hardship would result.

COMMUNICATION DEMANDS:

The position requires talking to co-workers, clients, vendors;  requires written communication to and from co-workers, clients, vendor; talking on the telephones; requires responding to written or verbal requests of co-workers, clients, and vendors; requires training/giving verbal and written instructions; requires receiving verbal and written instructions; requires writing/composing written language; requires reading;  requires visiting/working at other worksites; requires communication via the latest technologies.

DESCRIPTION OF WORK ENVIRONMENT:

Most work will be indoors at the Family Services Center. Attendance at trainings, both on and off island, are required.