Client Program Manager Jobs in Guam (NOW HIRING)

Notice: This position is subject to availability of funds.

GENERAL STATEMENT:

The Salvation Army is a branch of the Christian Church, and the ultimate goal of all programs is a spiritual regeneration of all people.   

MISSION STATEMENT:

The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love for God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

JOB SUMMARY:

Provides needed support to the Business Coordinator and Case Manager to assist homeless and underprivileged people.

EDUCATION AND WORK EXPERIENCE:

• Any combination of education and experience which would provide the necessary knowledge and skills.
• High School Diploma or GED

KNOWLEDGE, SKILLS, & ABILITIES:

• Valid Guam driver’s license
• Ability to prioritize multiple work tasks to meet tight deadlines
• Considerable ability in oral and written communications
• Skill in gathering data needed to assess needs of individuals and families

ESSENTIAL FUNCTIONS:

• Works in close cooperation with federal and local governmental agencies as well as non-profit and private charitable organizations in the provision of social services to the homeless, underprivileged, and those in crisis situations.
• Distribute and collect applications, supporting documentation for Family Services clientele; ensure that all required documents are submitted by clients within the correct timeframe.  
• Assists the Business Coordinator and Case Manager with housing search, placement, and housing inspection if and when requested.
• Assesses clients with the Vulnerability Index – Service Prioritization Decision Assistance Tool and enters the data into HMIS
• Assists the Case Manager in entering data gathered from client intake into the Homeless Management Information System (HMIS)
• Reports information regarding client updates directly to Business Coordinator and Case Manager and updates the client database as necessary.
• Participate in Christmas distribution and Point in Time count activities.
• Is a member of the Disaster Response Team and supports relief efforts in the aftermath of disasters.

OTHER FUNCTIONS:

Perform other duties as assigned by the Program Manager.

EQUIPMENT NEEDS:

Use office equipment such as computers, photocopiers, scanners, calculators, etc.

MENTAL DEMANDS:

• Work under stressful conditions
• Interact with others with courtesy and tact
• Manage and prioritize multiple projects in an organized and efficient manner
• Responding to crisis situations in a calm and effective manner
• Prioritize multiple work tasks to meet tight deadlines
• Complete projects on schedule
• Maintain confidentiality
• Maintain regular and punctual work attendance

PHYSICAL DEMANDS:

The position requires sitting; climbing and/or balancing; stooping, kneeling, bending, stretching, crouching and/or crawling; standing; walking; manual dexterity and eye-hand coordination; use of vision; driving a vehicle; pushing/pulling/lifting/carrying 25-50 pounds and occasionally more than 50 pounds; traveling by airplane.

Qualified individuals must be able to perform the essential duties of the position with or without accommodation.  A qualified person with a disability may request modification or adjustment to the job or work environment in order meet the physical requirements of the position.  The Salvation Army will attempt to satisfy requests as long as the accommodation needed is reasonable and no undue hardship will result.

COMMUNICATION DEMANDS:

The position requires talking to co-workers, clients, vendors;  requires written communication to and from co-workers, clients, vendor; talking on the telephones; requires responding to written or verbal requests of co-workers, clients, and vendors; requires training/giving verbal and written instructions; requires receiving verbal and written instructions; requires writing/composing written language; requires reading;  requires visiting/working at other worksites; requires communication via the latest technologies.

DESCRIPTION OF WORK ENVIRONMENT:

Most work will be indoors at the Family Services Center.  Attendance at trainings, both on and off island, are required.