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Client Principal Jobs (NOW HIRING)

Iron Mountain

$93K - $124K/yr

Client Principal Job Summary Iron Mountain is seeking a skilled Client Principal to join our Professional Services team. In this role, you will be responsible for providing executive oversight and ...

Presidio

Client Principal, Retail and Manufacturing

Principal Architect, Digital Services (Retail & Manufacturing) A Presidio Digital Client Principal (CP) leads Presales discovery, analysis, architecture, design, proposals, and scope-of-work creation ...

Iron Mountain

$107K - $143K/yr

Client Principal Job Summary Iron Mountain is seeking a skilled Client Principal to join our Professional Services team. In this role, you will be responsible for providing executive oversight and ...

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How much do client principal jobs pay per year?

As of Aug 19, 2026, the average yearly pay for client principal in the United States is $109,393.00, according to ZipRecruiter salary data. Most workers in this role earn between $85,000.00 and $125,000.00 per year, depending on experience, location, and employer.

What is a client principal?

A Client Principal is a senior-level professional responsible for managing key client relationships and ensuring the delivery of successful business outcomes. They often serve as the primary point of contact between the client and the company, overseeing projects, building strategic partnerships, and identifying new business opportunities. Client Principals typically work in consulting, technology, or professional services firms and combine deep industry knowledge with strong leadership and communication skills. Their role is crucial for client satisfaction, retention, and the overall growth of the business.

What are the key skills and qualifications needed to thrive as a client principal, and why are they important?

To thrive as a Client Principal, you need expertise in account management, business development, and strategic consulting, typically backed by a degree in business or a related field. Familiarity with CRM systems, project management tools, and industry-specific software is often required. Exceptional interpersonal skills, negotiation abilities, and a client-focused mindset set standout professionals apart in this role. These skills are crucial for building lasting client relationships, driving business growth, and ensuring successful project delivery.

How does a client principal typically collaborate with internal teams to deliver client solutions?

Client Principals serve as a bridge between clients and internal delivery teams, such as consultants, engineers, and project managers. They regularly facilitate meetings to align on project goals, address client feedback, and ensure that proposed solutions are feasible and on track. This role often requires balancing client expectations with organizational capabilities while fostering open communication across departments. Successful Client Principals are proactive in resolving issues and advocating for client needs within the company, resulting in stronger client relationships and smoother project execution.

Is being a client principal a stressful job?

A client principal role involves managing client relationships, project delivery, and ensuring customer satisfaction, which can be demanding and require strong communication and problem-solving skills. The job may involve high-pressure situations, tight deadlines, and balancing multiple priorities, making it potentially stressful for some individuals.

What states have the most Client Principal jobs?

States with the most job openings for Client Principal jobs include:

What job categories do people searching Client Principal jobs look for?

The top searched job categories for Client Principal jobs are:

Client Principal jobs near you
Infographic showing various Client Principal job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 10% Part Time, and 6% Contract. Highlights an 70% Physical, 4% Hybrid, and 26% Remote job distribution, with an average salary of $109,393 per year, or $52.6 per hour.

Client Principal - Professional Services

Iron Mountain Inc

Remote

$93K - $124K/yr

Other

Medical, Retirement, PTO

Re-posted 27 days ago

Job description

Client Principal

Iron Mountain is seeking a skilled Client Principal to join our Professional Services team. In this role, you will be responsible for providing executive oversight and strategic engagement with client executive stakeholders up to the C-suite. You will help shape client thinking into concrete deliverables, guide them through the "art of the possible," and ensure high-quality delivery throughout the workshop, design, and implementation phases.

What You'll Do (Responsibilities)

In this role, you will:

  • Lead Executive Engagement: Organize and lead strategic design workshops during kickoff and design phases to translate client needs into executable Statements of Work and formal contracts.
  • Manage Project Governance: Create and oversee comprehensive project documentation, including budget/finance reports, risk registers, staff utilization logs, and project status reports.
  • Drive Delivery Excellence: Own the final sign-off for architecture artifacts, user stories, sprints, final scope, and acceptance criteria while ensuring solution engineers can seamlessly execute from design plans.
  • Support Business Growth: Function as a Professional Services SME to assist pre-sales activities, identify expansion opportunities for Iron Mountain solutions, and run project P&Ls to protect commercial margins.
  • Cloud AI & OCR Platform Expertise: Hands-on experience configuring and deploying OCR and Intelligent Document Processing (IDP) solutions using cloud AI services (AWS Textract, Google Document AI, Azure Form Recognizer, or equivalent).
  • LLM Integration & Prompt Engineering for Document Extraction: Experience integrating Large Language Models (e.g., OpenAI GPT, Anthropic Claude, or open-source equivalents) into document processing pipelines to enhance extraction accuracy, handle ambiguous layouts, and generate structured outputs (JSON/XML).
  • End-to-End IDP Pipeline Development & Training: Experience designing, training, and validating end-to-end IDP workflows, including data labeling, model training, confidence scoring, and human-in-the-loop review

What You'll Bring (Skills & Qualifications)

The ideal candidate will have:

  • Professional Services Leadership: At least 10 years of experience as a consultant or professional services lead with a proven track record of delivering successful digital projects.
  • Platform Implementation Expertise: A minimum of 5 years of direct implementation experience with Enterprise Content Management platforms, advanced workflows, and agile methodologies.
  • Commercial and Technical Acumen: Strong financial acumen to manage resource P&Ls, write business cases demonstrating ROI, and maintain a solid understanding of enterprise IT architectures and cloud technologies.
  • Communication & Collaboration: Exceptional negotiation, presentation, and client-facing documentation skills used to facilitate collaboration across complex internal and external stakeholders.

What We Offer (Benefits)

  • Compensation: Competitive compensation and benefits packages aligned with your experience level.
  • Work-Life Balance: Remote work flexibility (#Li-Remote) and alternative work arrangements to support personal well-being.
  • Time Off: Generous paid time off and holiday schedules.
  • Well-being: Comprehensive health, wellness, and retirement plans.
  • Growth: Opportunities for continuous learning, professional certifications, and career advancement within a global organization.

Reasonably expected salary range: $93,400.00 - $124,500.00

Please note that an employee's starting salary may vary based on a variety of factors. Where State, Municipal, Provincial, Territorial or other legal minimum wages exceed the federal minimum wage, employees are entitled to the higher rate.

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