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Client Operations Associate Jobs in Winston Salem, NC

Inmar

Representative, Rx Client Reporting

Winston Salem, NC · On-site

$14.75 - $20/hr

For those Salesforce cases requiring Operations to research, create an OPS Research case in SF and ... Eligible associates have access to: * Medical, Dental, and Vision insurance * Basic and ...

Pwc

Oracle SCM - Senior Associate

Greensboro, NC

$77K - $202K/yr

As a Senior Associate, you will focus on building meaningful client connections and learning how to ... Responsibilities - Analyzing client needs to implement Oracle supply chain and operations solutions ...

TTEC

Director, Operations

Winston Salem, NC · On-site

... client metric goals What You Bring to the Role * Associate degree, technical school or equivalent work experience * 2 years+ call center management experience * Continuously promote a performance ...

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All JobsClient Operations Associate JobsClient Operations Associate Jobs in Winston-Salem, NC

Client Operations Associate information

See Winston Salem, NC salary details

$10

$24

$49

How much do client operations associate jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for client operations associate in Winston-Salem, NC is $24.21, according to ZipRecruiter salary data. Most workers in this role earn between $16.39 and $27.93 per hour, depending on experience, location, and employer.

What does a client operations associate do?

A Client Operations Associate is responsible for supporting the day-to-day activities related to client accounts, ensuring smooth operations and high-quality service. Their tasks typically include onboarding new clients, processing transactions, resolving client inquiries, and maintaining accurate records. They act as a liaison between clients and internal teams to address issues and optimize client experiences. This role requires strong organizational skills, attention to detail, and effective communication abilities.

What are the key skills and qualifications needed to thrive as a client operations associate?

To thrive as a Client Operations Associate, you need strong analytical abilities, attention to detail, and a background in business, finance, or a related field. Familiarity with CRM systems, data management tools, and proficiency in Microsoft Excel are commonly required, while certifications in project management or operations can be advantageous. Excellent communication, organizational skills, and a client-focused mindset help build strong relationships and ensure smooth operations. These skills are critical for efficiently managing client accounts, resolving issues, and supporting overall business objectives.

How does a client operations associate typically collaborate with other departments within a company?

Client Operations Associates often serve as a bridge between the client and internal teams such as sales, account management, and finance. They coordinate with these departments to ensure client requirements are met, resolve operational issues, and streamline onboarding or account changes. Strong communication and organizational skills are essential, as the role involves tracking progress, relaying feedback, and helping to maintain high levels of client satisfaction by facilitating smooth internal workflows.

What is the difference between Client Operations Associate vs Client Services Coordinator?

AspectClient Operations AssociateClient Services Coordinator
Required CredentialsTypically a bachelor's degree, relevant certifications (e.g., CRM tools)Similar educational background, often with customer service certifications
Work EnvironmentCorporate offices, financial firms, consulting companiesFinancial institutions, marketing agencies, client-facing departments
Employer & Industry UsageUsed in finance, consulting, tech sectorsCommon in finance, marketing, and service industries
Search & Comparison IntentPeople comparing operational roles focused on client management and backend processesIndividuals looking for client-facing roles emphasizing service and support

The main difference is that a Client Operations Associate focuses on managing internal processes, data, and backend operations to support client accounts, while a Client Services Coordinator emphasizes direct client interaction, support, and service delivery. Both roles require strong communication skills and industry knowledge, but their primary focus areas differ.

What is a client operations associate?

A client operations associate is responsible for managing client accounts, ensuring smooth service delivery, and supporting client needs. They often handle communication, data management, and coordinate with internal teams using tools like CRM software to maintain client satisfaction and operational efficiency.

What is the role of a client operations associate?

A client operations associate is responsible for managing client accounts, ensuring smooth communication, and supporting service delivery. They often handle onboarding, troubleshoot issues, and use tools like CRM systems to maintain accurate client data. Strong organizational and communication skills are essential for this role.

What are the most commonly searched types of Client Operations jobs in Winston-Salem, NC?

The most popular types of Client Operations jobs in Winston-Salem, NC are:

What cities near Winston-Salem, NC are hiring for Client Operations Associate jobs?

Cities near Winston-Salem, NC with the most Client Operations Associate job openings:

Client Operations Associate jobs near you

Director, Operations

TeleTech Holdings, Inc.

Winston Salem, NC • On-site

$100 - $110/hr

Other

Medical, PTO

Posted 7 days ago

Job description

Job Description - Director, Operations (04E5W)

Director, Operations

Your potential has a place here with TTEC's award-winning employment experience. As a Director - Service Delivery working onsite in Winston Salen NC, you'll be a part of bringing humanity to business. #experienceTTEC

Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work certification in United Staes says it all!

What You'll be Doing

Looking for an opportunity to manage client relationships? Do you have a passion to motivate others? You'll work closely with clients to discuss goals and needs, make sure your team is aligned with new information on projects, and actively work to improve processes and performance to enhance results. You'll ensure a healthy, continuous relationship with the client, as you are the face of TTEC, as well as playing an active role in developing your team and motivating them to reach for amazing. You'll report to the Executive Director, Service Delivery . You'll make an impact through your client and team relationships, encouraging and motivating your team to resolve issues, accomplish goals and influence their career mobility.

During a Typical Day, You'll
  • Actively manage communications with clients and business partners to uphold a healthy relationship as well as making sure goals are aligned and needs are being met
  • Motivate others by driving client messages to your team, then actively engage and support staff to ensure projects are on track and up to date with the latest information
  • Improve the key success metrics associated with goals. These include:
  • Forecasting accuracy
  • Revenue and margin goals
  • Client, customer, and Employee satisfaction scores
  • Call volume projections
  • Contractual bonus goals
  • Contractual client metric goals
What You Bring to the Role
  • Associate degree, technical school or equivalent work experience
  • 2 years+ call center management experience
  • Continuously promote a performance-driven culture and always work towards reaching for amazing
  • Mentor and inspire others
  • Engage and support your team in making sure they have the proper tools and systems to accomplish day-to-day tasks
  • Customer focused mindset
What You Can Expect
  • Supportive of your career and professional development
  • An inclusive culture and community minded organization where giving back is encouraged
  • A global team of curious lifelong learners guided by our company values
  • Ask us about our paid time off (PTO) and wellness and healthcare benefits
  • And yes... a great compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you (like tuition reimbursement)

The anticipated range is 100,000 - 110, 0000 Actual compensation offers to a candidate may vary based upon geographic location, work experience, education and/or skill levels.

About TTEC

Our TTEC is a leading global consulting, technology and managed services company focused on delivering solutions at the intersection of data, AI, and customer experience.

TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vista points and for you to bring value to the table in your own unique way.

TTEC is proud to be an equal opportunity employer. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work. As a global company, we know diversity is our strength. It enables us to view projects and ideas from different vistas and allows every individual to bring value to the table in their own unique way.

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