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Client Operations Associate Jobs in Valencia, CA

Dishmi Capital

Operations Associate

Los Angeles, CA · On-site

$75K - $100K/yr

This role is responsible for supporting day-to-day operational workflows, client servicing, account ... The Operations Associate will work closely with the firm's leadership to manage day-to-day ...

LVMH

Operations Associate - Flex

Tarzana, CA · On-site

$22.60 - $26/hr

As an Operations Associate , you'll be the backbone of the store-ensuring smooth, efficient operations that support an exceptional client experience. From inventory management to visual merchandising ...

LVMH

Operations Associate - Part Time

Beverly Hills, CA · On-site

$22.60 - $26/hr

As an Operations Associate , you'll be the backbone of the store-ensuring smooth, efficient operations that support an exceptional client experience. From inventory management to visual merchandising ...

LVMH

Operations Associate - Part Time

Sherman Oaks, CA · On-site

$22.60 - $26/hr

As an Operations Associate , you'll be the backbone of the store-ensuring smooth, efficient operations that support an exceptional client experience. From inventory management to visual merchandising ...

LVMH

Operations Associate - Flex

Northridge, CA · On-site

$22.60 - $26/hr

As an Operations Associate , you'll be the backbone of the store-ensuring smooth, efficient operations that support an exceptional client experience. From inventory management to visual merchandising ...

LVMH

Operations Associate - Part Time

Los Angeles, CA · On-site

$22.60 - $26/hr

As an Operations Associate , you'll be the backbone of the store-ensuring smooth, efficient operations that support an exceptional client experience. From inventory management to visual merchandising ...

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Client Operations Associate information

See Valencia, CA salary details

$11

$26

$54

How much do client operations associate jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for client operations associate in Valencia, CA is $26.58, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $30.67 per hour, depending on experience, location, and employer.

What does a client operations associate do?

A Client Operations Associate is responsible for supporting the day-to-day activities related to client accounts, ensuring smooth operations and high-quality service. Their tasks typically include onboarding new clients, processing transactions, resolving client inquiries, and maintaining accurate records. They act as a liaison between clients and internal teams to address issues and optimize client experiences. This role requires strong organizational skills, attention to detail, and effective communication abilities.

What are the key skills and qualifications needed to thrive as a client operations associate?

To thrive as a Client Operations Associate, you need strong analytical abilities, attention to detail, and a background in business, finance, or a related field. Familiarity with CRM systems, data management tools, and proficiency in Microsoft Excel are commonly required, while certifications in project management or operations can be advantageous. Excellent communication, organizational skills, and a client-focused mindset help build strong relationships and ensure smooth operations. These skills are critical for efficiently managing client accounts, resolving issues, and supporting overall business objectives.

How does a client operations associate typically collaborate with other departments within a company?

Client Operations Associates often serve as a bridge between the client and internal teams such as sales, account management, and finance. They coordinate with these departments to ensure client requirements are met, resolve operational issues, and streamline onboarding or account changes. Strong communication and organizational skills are essential, as the role involves tracking progress, relaying feedback, and helping to maintain high levels of client satisfaction by facilitating smooth internal workflows.

What is the difference between Client Operations Associate vs Client Services Coordinator?

AspectClient Operations AssociateClient Services Coordinator
Required CredentialsTypically a bachelor's degree, relevant certifications (e.g., CRM tools)Similar educational background, often with customer service certifications
Work EnvironmentCorporate offices, financial firms, consulting companiesFinancial institutions, marketing agencies, client-facing departments
Employer & Industry UsageUsed in finance, consulting, tech sectorsCommon in finance, marketing, and service industries
Search & Comparison IntentPeople comparing operational roles focused on client management and backend processesIndividuals looking for client-facing roles emphasizing service and support

The main difference is that a Client Operations Associate focuses on managing internal processes, data, and backend operations to support client accounts, while a Client Services Coordinator emphasizes direct client interaction, support, and service delivery. Both roles require strong communication skills and industry knowledge, but their primary focus areas differ.

What is a client operations associate?

A client operations associate is responsible for managing client accounts, ensuring smooth service delivery, and supporting client needs. They often handle communication, data management, and coordinate with internal teams using tools like CRM software to maintain client satisfaction and operational efficiency.

What is the role of a client operations associate?

A client operations associate is responsible for managing client accounts, ensuring smooth communication, and supporting service delivery. They often handle onboarding, troubleshoot issues, and use tools like CRM systems to maintain accurate client data. Strong organizational and communication skills are essential for this role.

What cities near Valencia, CA are hiring for Client Operations Associate jobs?

Cities near Valencia, CA with the most Client Operations Associate job openings:

Client Operations Associate jobs near you
Infographic showing various Client Operations Associate job openings in Valencia, CA as of August 2026, with employment types broken down into 83% Full Time, 13% Part Time, 1% Temporary, and 3% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $55,280 per year, or $26.6 per hour.

Associate Client Operations Director

IQVIA

Valencia, CA

Full-time

Medical, Life

Posted 3 days ago

New

Key responsibilities

  • Lead operational oversight of assigned client portfolios to ensure high-quality delivery across global studies and programs

  • Build and maintain strong partnerships with clients and cross-functional stakeholders to drive governance, communication, and process improvements

  • Monitor project performance metrics, implement corrective actions, and represent IQVIA in strategic client interactions

IQVIA rating

8.1

Company rating: 8.1 out of 10

Based on 53 frontline employees who took The Breakroom Quiz

62nd of 226 rated it services

Job description

We are seeking an Associate Client Operations Director to join IQVIA Laboratories at Valencia, CA.
We hire passionate innovators who drive healthcare forward through thoughtful and inclusive collaboration. If you want to discover a career with greater purpose, join us as we transform and accelerate research and development.
Job Summary:
As an Associate Client Operations Director, you will serve as the strategic operational lead for assigned client portfolios, ensuring excellence in service delivery, client satisfaction, and financial oversight across global studies and programs. You will partner with clients and cross-functional teams to drive governance, continuous improvement, and high-quality project execution while strengthening long-term client relationships.
What You'll Be Doing:
  • Lead operational oversight of assigned client portfolios, ensuring consistent, high-quality delivery across global studies and programs
  • Build and maintain strong partnerships with clients, Global Project Services, Business Development, laboratory operations, and other cross-functional stakeholders
  • Drive internal and external governance activities, including strategic reviews, performance discussions, and executive-level client meetings
  • Monitor project performance through budgets, KPIs, SLAs, customer feedback, and client-specific requirements, implementing corrective actions when needed
  • Represent IQVIA in bid defenses, capabilities presentations, audits, and strategic client interactions
  • Establish, maintain, and communicate client standards, best practices, and process improvements across global teams
  • Facilitate effective communication between project teams and clients, ensuring alignment on expectations, risks, timelines, and deliverables
  • Mentor and support team members while contributing to organizational initiatives, training programs, and operational excellence efforts
What We Are Looking For:
  • Bachelor's degree in Science or a related field is preferred
  • An equivalent combination of education, training, and experience may be accepted in lieu of a degree
  • A minimum of 7 years of clinical research, laboratory, or related industry experience is preferred
  • A minimum of 5 years of project management experience is preferred
  • Strong knowledge of global project services operations and customer portfolio management
  • Experience managing client governance activities, budgets, key performance indicators (KPIs), service level agreements (SLAs), and Master Service Agreements (MSAs)
  • Demonstrated ability to review study delivery metrics, identify improvement opportunities, and implement operational best practices across global programs
  • Knowledge of client standards management, customer requirements, and process improvement methodologies
  • Ability to perform work in accordance with ICH E6 Good Clinical Practice (GCP) guidelines
The Knowledge, Skills and Abilities Needed for This Role:
  • Strong organizational, analytical, and problem-solving skills with the ability to manage complex priorities
  • Ability to influence stakeholders and drive collaboration across multiple departments, functions, and geographic regions
  • Excellent verbal and written communication skills with the ability to effectively engage global clients and senior leadership
  • Ability to work independently, exercise sound judgment, and drive initiatives to completion with minimal supervision
  • Adaptability and flexibility in a fast-paced, matrixed, global environment
  • Proven ability to establish and maintain effective working relationships with colleagues, managers, clients, and external partners
What We Offer You:
We put our employees at the center of everything we do and are committed to providing them, and their families, with benefits that meet their diverse and changing needs. We invest in integrated benefits programs and resources to take care of our employees' physical, mental and emotional, financial and social well-being so they can thrive at home and at work, at any stage of their well-being journey.
To learn more about our benefits, visit https://jobs.iqvia.com/benefits.
If you're looking to unleash your potential, join IQVIA Laboratories to help make the extraordinary possible!

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more athttps://jobs.iqvia.com

IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. https://jobs.iqvia.com/eoe

IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.

The potential base pay range for this role, when annualized, is $96,600.00 - $224,200.00. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.

What IQVIA employees say

Pay

Benefits

Hours and flexibility

Workplace

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About IQVIA

Sourced by ZipRecruiter

At IQVIA, we are passionate about helping customers and partners improve results and patient outcomes. Everything we do contributes to this vision for creating a healthier world. In today’s healthcare environment, it’s not only about how much data, information, and technology you have at your fingertips – it’s what you do with it. IQVIA is focused on making intelligent connections for customers across the entire healthcare ecosystem to help you drive healthcare forward. Whether that means partnering with novel technology companies to boost patient engagement, leveraging AI & machine learning to accelerate results, or using decentralized trials to reach the right patients wherever they are – we are always looking for smarter ways to move you forward.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Durham, NC, US

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