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Client Operations Associate Jobs in Philadelphia, PA

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Positional Overview The Imagine Group is recruiting for a Banking Services Operations Associate on behalf of our client, a leading financial organization in Wilmington, DE . In this role, you will ...

We're seeking a future team member for the role of Associate, Account Management 1 to join our ... client/sponsor guidelines โ€ข Conduct quality control checks of new accounts and account ...

We're seeking a future team member for the role of Associate, Account Management 1 to join our ... within client/sponsor guidelines Conduct quality control checks of new accounts and account ...

... various financial operations activities including but not limited to: quarterly automated ... Our I-Client service philosophy and our Core Values of People Matter, Quality First and Integrity ...

This is an incredible opportunity to become the backbone of administrative, operational, and ... Client Description Aquent Studios is a global creative studio that delivers scale, speed and ...

Provide assistance to a Client Advisory Team in all manners of client service and daily operations, as well as administrative duties and special projects, which can include preparing performance ...

Provide assistance to a Client Advisory Team in all manners of client service and daily operations, as well as administrative duties and special projects, which can include preparing performance ...

Provide assistance to a Client Advisory Team in all manners of client service and daily operations, as well as administrative duties and special projects, which can include preparing performance ...

Client facing retail or service industry experience Pay Range: $16.00 - $23.10 Kohl's offers a ... associates depending on full-time/part-time status and work hours, including: WORK LIFE BALANCE ...

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Client Operations Associate information

See Philadelphia, PA salary details

$11

$26

$53

How much do client operations associate jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for client operations associate in Philadelphia, PA is $26.48, according to ZipRecruiter salary data. Most workers in this role earn between $17.93 and $30.58 per hour, depending on experience, location, and employer.

What does a client operations associate do?

A Client Operations Associate is responsible for supporting the day-to-day activities related to client accounts, ensuring smooth operations and high-quality service. Their tasks typically include onboarding new clients, processing transactions, resolving client inquiries, and maintaining accurate records. They act as a liaison between clients and internal teams to address issues and optimize client experiences. This role requires strong organizational skills, attention to detail, and effective communication abilities.

What are the key skills and qualifications needed to thrive as a client operations associate?

To thrive as a Client Operations Associate, you need strong analytical abilities, attention to detail, and a background in business, finance, or a related field. Familiarity with CRM systems, data management tools, and proficiency in Microsoft Excel are commonly required, while certifications in project management or operations can be advantageous. Excellent communication, organizational skills, and a client-focused mindset help build strong relationships and ensure smooth operations. These skills are critical for efficiently managing client accounts, resolving issues, and supporting overall business objectives.

How does a client operations associate typically collaborate with other departments within a company?

Client Operations Associates often serve as a bridge between the client and internal teams such as sales, account management, and finance. They coordinate with these departments to ensure client requirements are met, resolve operational issues, and streamline onboarding or account changes. Strong communication and organizational skills are essential, as the role involves tracking progress, relaying feedback, and helping to maintain high levels of client satisfaction by facilitating smooth internal workflows.

What is the difference between Client Operations Associate vs Client Services Coordinator?

AspectClient Operations AssociateClient Services Coordinator
Required CredentialsTypically a bachelor's degree, relevant certifications (e.g., CRM tools)Similar educational background, often with customer service certifications
Work EnvironmentCorporate offices, financial firms, consulting companiesFinancial institutions, marketing agencies, client-facing departments
Employer & Industry UsageUsed in finance, consulting, tech sectorsCommon in finance, marketing, and service industries
Search & Comparison IntentPeople comparing operational roles focused on client management and backend processesIndividuals looking for client-facing roles emphasizing service and support

The main difference is that a Client Operations Associate focuses on managing internal processes, data, and backend operations to support client accounts, while a Client Services Coordinator emphasizes direct client interaction, support, and service delivery. Both roles require strong communication skills and industry knowledge, but their primary focus areas differ.

What is a client operations associate?

A client operations associate is responsible for managing client accounts, ensuring smooth service delivery, and supporting client needs. They often handle communication, data management, and coordinate with internal teams using tools like CRM software to maintain client satisfaction and operational efficiency.

What is the role of a client operations associate?

A client operations associate is responsible for managing client accounts, ensuring smooth communication, and supporting service delivery. They often handle onboarding, troubleshoot issues, and use tools like CRM systems to maintain accurate client data. Strong organizational and communication skills are essential for this role.

What are the most commonly searched types of Client Operations jobs in Philadelphia, PA?

The most popular types of Client Operations jobs in Philadelphia, PA are:

Infographic showing various Client Operations Associate job openings in Philadelphia, PA as of August 2026, with employment types broken down into 80% Full Time, 15% Part Time, 2% Temporary, and 3% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $52,171 per year, or $25.1 per hour.

Banking Services Operations Associate III

Imagine Staffing Technology

Wilmington, DE โ€ข On-site

$23/hr

Full-time

Posted 17 days ago


Job description

Job Title: Banking Services Operations Associate III
Location: Wilmington, DE
Hire Type: Contingent
Pay Range: $23.00/hour
Work Type: Full-time
Work Model: Onsite
Work Schedule: Monday – Friday, 8am – 5pm
Recruiter Contact: Natalie Dunn | 443.345.3303 | ndunn@imaginegroup.com
Sean Craft | 443.345.3305 | Scraft@imaginegroup.com
Nature & Scope:
Positional Overview
The Imagine Group is recruiting for a Banking Services Operations Associate on behalf of our client, a leading financial organization in Wilmington, DE. In this role, you will support complex banking operations by conducting research, reviewing banking and legal documentation, and resolving operational issues across multiple business lines. You will collaborate with internal partners and external vendors, ensure compliance with regulatory and internal standards, and contribute to the efficient execution of critical operational processes.
In this role, you will be responsible for supporting a variety of banking operations functions, including processing transactions, reviewing and validating documentation, performing research, and maintaining accurate records to ensure efficient day-to-day operations. You will collaborate with internal teams to resolve routine inquiries, adhere to regulatory and compliance requirements, and help ensure operational accuracy, quality, and risk management standards are met.
Role & Responsibility:
Tasks That Will Lead to Your Success
  • Research, investigate, and resolve transaction exceptions, process discrepancies, and operational issues.
  • Review and interpret banking and legal documents for internal processing.
  • Support multiple banking systems, products, and business lines.
  • Collaborate with internal business partners and external vendors to resolve procedural issues.
  • Ensure work is completed in compliance with applicable laws, regulations, and internal policies.
  • Maintain accurate documentation and support audit and compliance requirements.
  • Escalate operational issues when appropriate and assist with timely resolution.
  • Contribute to process improvements that enhance operational efficiency and accuracy.
  • Complete additional duties as assigned.
Skills & Experience
Qualifications That Will Help You Thrive
  • High school diploma or equivalent.
  • Minimum of 2 years of relevant banking, financial services, or operations experience.
  • Strong attention to detail with the ability to process work accurately and efficiently.
  • Strong analytical and problem-solving skills.
  • Experience researching and resolving transaction discrepancies, processing issues, or operational exceptions.
  • Ability to review, interpret, and process banking or legal documentation.
  • Strong organizational and time-management skills.
  • Effective written and verbal communication skills.
  • Ability to manage multiple systems, products, and priorities simultaneously.
  • Proficiency with computer systems and the ability to quickly learn new applications.
Education and Experience Preferred
  • Associate's degree.
  • 3–5 years of office, banking, or financial operations experience.
  • Experience working within banking operations or financial services environments.
  • Experience supporting multiple business lines or operational processes.
  • Familiarity with regulatory, audit, or compliance-driven operational procedures.